Platform Operations Coordinator

| Greater Denver Area | Hybrid
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Choozle is looking for a unique hire who loves all the nuts and bolts of solving problems and has a desire to share that knowledge with thousands of clients. This position will work with the Product team to help support Choozle clients as they leverage the Choozle platform for their digital marketing campaigns. This is an ideal role for someone who is analytical, detail oriented, loves troubleshooting and learning the newest trend in Ad Tech. This is a perfect position to help grow technical skills and continue your product and engineering career growth. 

WHO WE ARE 

Our Choozle vision is to make Choozle an amazing place to work that exceeds our clients and partners expectations through the application and support of our continuously innovating digital advertising platform. Our culture and our company win when each individual truly cares about their work and their team. 

WHO YOU ARE 

  • Excited about driving results and finding new ways for us to grow the business
  • A customer advocate that strides to resolve issues with a high level of customer satisfaction
  • A Self-starter who is detail oriented; must be able to manage and prioritize multiple projects 
  • Outstanding at troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally 
  • Have past online client facing support experience
  • Have basic web developer, tag management or ad tag experience
  • You never accept the basic answer 
     

WHAT YOU’LL DO IN YOUR CHOOZLE POSITION

  • Become an expert in programmatic buying strategies, optimization algorithms, and data visualization
  • Assist internal Operations teams with technical inquiries
  • Be the bridge of communication between our Product, Engineering and Customer Experience departments 
  • Understand and effectively communicate Choozle’s value proposition, technology, processes, and partnerships, as they relate to the growth of current customer’s accounts
  • Work via the Choozle Support Center to troubleshoot and help clients with technical campaign questions and issues
  • Become an expert in best practices for the Choozle Platform, to offer insights on how to improve campaign effectiveness through the platform’s functionality
     

SKILLS THAT WILL HELP YOU IN THIS ROLE

  • Basic front-end development (HTML, JS, CSS)
  • A deep understanding of AdTech & TTD-specific capabilities 
  • Ability to react to support ticket/troubleshooting demand

3 REASONS YOU SHOULD APPLY 

  • Choozle was just awarded the #2 spot for small companies on this years’ Denver Post top workplaces! 
  • You will be the hub of knowledge at Choozle and will work cross-functionally across all company departments. 
  • You will have a chance to make an impact on a fast-growing startup company and leave your mark on the business.
     
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • Formik Libraries
    • SparkFrameworks
    • MySQLDatabases
    • RedisDatabases
    • SnowflakeDatabases
    • Google AnalyticsAnalytics
    • PendoAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • Linear Management
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • Outreach.IoCRM
    • Linkedin Sales Navigator CRM
    • SendGridEmail
    • HubspotEmail
    • HubspotLead Gen
    • ClearbitLead Gen
    • SlackCollaboration
    • ZoomCollaboration
    • HRIS- RipplingProject Management
    • Employee Engagement- LatticeProject Management

Location

Located in the heart of Denver, you'll have access to plenty of cafés, restaurants, and transportation options.

An Insider's view of Choozle

What’s the vibe like in the office?

The vibe in the office is business casual. We all work hard and socialize regularly. The modern feel, views, and people make coming to the office super helpful and inviting.

Pierce

Account Executive

What projects are you most excited about?

I’m most excited about projects that allow me to solve user pain points and improve our user experience, while modernizing look and feel of our platform. For example, this could include: redesigning our billing experience, login page, edit workflow, information architecture, and more!

Paulina

Product Designer

How does the company support your career growth?

Choozle is the place for me because of my team, I wouldn't be who I am today without them! Working at Choozle has helped me grow so much professionally and personally, and I'm thankful every day that I get to work alongside the brilliant and fun people here. A team like this makes all the difference.

Hannah

Senior Accountant

How do your team's ideas influence the company's direction?

The Peoples Team is highly focused on employee engagement and feedback. We conduct semi-annual surveys to solicit feedback on employees’ role, team, manager, culture, benefits, and what they see as areas of improvement. From this, action plans are created and implemented. Choozle is a company built on the influence of our employees.

Katina

Chief People Officer

How does the company support your career growth?

Each manager creates growth/career pathing plans for their teams and reviews them with each team member quarterly. We have a discussion on next steps in their career growth, and talk about how they can get there and what they may need to improve upon to do so. We also encourage development and growth through an education stipend.Always be learning!

Heather

Sr. Operations Manager

What are Choozle Perks + Benefits

Choozle Benefits Overview

At Choozle, people are our most valuable assets. Every Choozler receives a monthly health & wellness stipend, education stipend, LinkedIn Learning, and more to support personal & professional growth.

Whether it’s for work-life balance or having a one-of-a-kind culture, we check all the boxes. Choozle has been consistently recognized as an awesome place to work by Ad Aage, The Denver Post, and more.

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee-led culture committees
Day off for your birthday
Choozle has a floating holiday that can be used at the employee's discretion.
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
In-person revenue kickoff
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Diversity manifesto
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Pay transparency
Child Care & Parental Leave Benefits
Childcare benefits
Choozle offers a dependent care benefit option.
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Choozle has a self managed PTO plan, we recommend employees take an average of 4 weeks off a year.
Paid volunteer time
Employees are paid up to 3 days for volunteering.
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Hardship benefits
Company-wide vacation
In August, Choozle organizes a corporate event known as the "Summer Summit," aimed at fostering team cohesion and cultivating stronger interpersonal relationships among each other.
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Choozle purchases up to 1 meal a week for employees.
Free snacks and drinks
Some meals provided
Choozle purchases up to 1 meal a week for employees.
Company-sponsored happy hours
Onsite office parking
Fitness stipend
Home-office stipend for remote employees
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education stipend
Continuing education available during work hours
Customized development tracks
Paid industry certifications
Personal development training
Virtual coaching services

Additional Perks + Benefits

Growing not because of what we do, but how we do it.
Making waves in the ad tech industry is no easy feat. That’s why, at Choozle, we place an emphasis on attitude, ownership, service, growth, and balance and always push ourselves–and each other–to innovate.

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