Tech Alliance Engineer
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Essential responsibilities include:
- Partner with the Business Development team to pursue new technical partnership and integration opportunities and support all aspects and phases of the Carbon Black Business Development process
- Evangelize and demonstrate Carbon Blacks products to Security Service Partner via presentations, product demonstrations, and evaluations
- Excel at adapting technical fit and creatively generating joint-value use cases to integrate with Security Service Partner specific solutions
- Provide product/API feature input to product management
- Communicate priority of Carbon Black product feature requests inline with Security Service Partner solution rollout and offering timelines
- Enable Security Service Partner technical resources
- Develop and maintain relationships with Security Service Partner technical teams
- Manage all aspects of Security Service Partner evaluation process including:
- Properly scope use cases and define evaluation goals driving towards integrations
- Support installation and configuration of Carbon Black products
- Deliver value message and evangelize to Security Service Partner
- Work independently to ensure integration and product issues are resolved in a timely manner and escalate to Carbon Black Technical Support and Engineering team as appropriate
- Respond to technical objections and create competitive differentiation
- Assist with formal Request for Information/Proposal efforts
- Obtain Security Service Partner “buy-in”
- Assist in developing and evolving best practices for BD Technical activities
- Apprise BD Management of overall health of Security Service Partners (technical, organizational, operational and sponsorship)
- Present/speak at industry events and tradeshows
- Work remotely with BD team members and Security Service Partners
Job Role Requirements:
- 5+ years of Sales Engineering, Technical Business Development, Integrations Engineering, and/or Technical Consulting experience, preferably working with the F1000
- Must have strong leadership qualities and demonstrated ability working directly with partners to ensure satisfaction
- Proven ability to influence cross-functional teams without formal authority
- Willingness and ability to travel. Domestic travel varying from 25-40% will be required
Desired Technical Awareness/Knowledge:
- Demonstrated experience with security solutions and requirements
- Strong security focused Security Vendor relationships a plus
- Proven track record showcasing expertise with current Windows, macOS, and RHEL/CentOS endpoint operating systems
- Knowledge of enterprise IT infrastructures, technologies, and best practices
- Knowledge of APIs, common interfaces and common ways to integrate
- Direct integrations experience a major plus including ability to code in Python
- Strong competency in Security and IR Process/Workflow
- Industry certifications (CISSP, Security+, GIAC, ISSEP, ISSMP, CEH, Network+) a plus
- Understanding of Security Policy, Compliance and Audit
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