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The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
Denver, CO

Systems Engineer - Netscout & System Monitoring at Spectrum (Greater Denver Area, CO)

| Greater Denver Area
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  • Using Netscout tools, design and develop reports for, IP network traffic and traversing services.
  • Work with internal customers to troubleshoot and resolve complex interworking problems, data feed issues and user reported product issues.
  • Identify and execute strategic customer focused operational projects by coordinating changes to the configuration, SW/HW upgrades and any Netscout product related matters.
  • Provide documented in-depth technical solutions and training for customer and other engineers as required
  • Must have in-depth knowledge with of Netscout products, network management, and customer support in the field.
  • Demonstrated ability to identify and resolve complex network problems.
  • Python scripting experience preferred.
  • Good understanding of networking concepts (CCNA/CCNP certification a plus).
  • Linux certification a plus.
  • Good understanding of virtual environments (VMWare, etc...)
  • Effective communication skills with ability to clearly explain ideas and influence decisions
  • Skilled at technical documentation of SOPs/MOPs, walk thru guides, graphs/charts, Powerpoints, Lucid/Visio drawings
  • Familiarity with DCIM products, ie. Nlyte, for inventory control/forecasting
  • Adept with PCAP analysis ie. Wireshark, Extrahop, Netscout, ability to view sessions, transactions, diagnose issues
  • Understands principles of Change Management and risk mitigation to Production environments

  • Responsibilities include triage network/service outages, troubleshooting, root cause analysis
  • Analyze release notes for upcoming code releases and report any issues found with the logic and/or MOPs.
  • Manage and execute development enhancements for Netscout reporting
  • Work with SQL developers to improve current reporting and find potential for new reports.
  • Have Python scripting experience to provide requirements and develop solutions for feature requests/customization
  • Collaborate with many groups, including IT, Advanced Engineering, Core Backbone Operations, Datacenter & Cloud Operations and Business Analysts.
  • Perform other duties as requested by manager.
  • Bachelor's degree in Computer Science, Engineering or related field, and / or equivalent work experience.
  • Minimum six (6) years of network/systems engineering work experience.
  • Minimum two (2) years of experience in the ISP or Telcom industry.
  • Minimum of two (2) years of experience with PCAP analysis.

  • Must have in-depth knowledge of Netscout products, network management, and customer support in the field.
  • Demonstrated ability to identify and resolve complex network problems.
  • Python scripting experience preferred.
  • Good understanding of networking concepts (CCNA/CCNP certification a plus).
  • Linux certification a plus.
  • Good understanding of virtual environments (VMWare, etc...)

ISY308-APO 313378 313378BR
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a salary range of $85,900.00 to $152,300.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.
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Where we are

Denver, CO

Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PerlLanguages
    • PythonLanguages
    • ReactLibraries
    • HadoopFrameworks
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • SprinklrAnalytics
    • CanvaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • AsanaManagement
    • JIRAManagement
    • SmartsheetManagement

What are Spectrum Perks + Benefits

Spectrum Benefits Overview

Working for Spectrum means working to keep people connected to what matters most, helping underserved communities be better connected, and powering the remote and essential workers which were critical in the past two years.

On top of this mission, the employment opportunity here is financially rewarding - with compelling wages, excellent benefits with no increase in cost, and healthy retirement savings options, we provide the security to build a financially sound future.

There are also many opportunities to learn new skills and grow fulfilling and lasting careers. We offer stability in this time of uncertainty.

We are pleased to offer free or discounted Spectrum services to employees depending on where they live. Employees who live in a Charter service area can receive residential TV, high-speed internet and voice services and have access to Spectrum Mobile. Employees who live outside of a Charter service area can get our Spectrum TV Essentials package and have access to Spectrum Mobile services.

Our employees' financial well-being is just as important as their physical and emotional well-being. With our market-leading company match, for every $1 employees put into their 401(k), we put in $1 up to 6% of their eligible pay. On top of that, most employees receive an additional company contribution equal to 3% of their eligible pay into a Retirement Accumulation Plan.

We're proud to provide employees with some of the best benefits in our industry and we're committed to keeping them affordable so you can keep more of your paycheck. For example, we put up to $1,500 into an account to help you pay for qualified health care expenses and we have absorbed the full cost increase for the medical, dental and vision coverage for 8 years in a row.

We're also proud of the ways our employees grow their knowledge. We help cover the costs, like $5,250 per year in tuition reimbursement, so you can focus on more important things, like your path to greater opportunities. With a dedicated focus on career development, employees can have confidence that day one is truly just the beginning.

Volunteer in local community
Partners with Nonprofits
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
With our business resource groups, we welcome you to be part of a strong community that gives you opportunities to network, develop and grow your career.
Hiring Practices that Promote Diversity
We aim to foster an inclusive culture and workplace where every person feels empowered. No matter your background, identity or beliefs, we welcome you to explore a career with us.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Spectrum offers discounts at specified per location daycares.
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Commuter Benefits
Company Outings
Spectrum employees have plenty of on-site parking options including lots and a garage.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Promote from within
Mentorship program
We believe mentoring plays a vital role in career growth. We're proud of our mentorship program here at Spectrum.
Online course subscriptions available

An Insider's view of Spectrum

How does your team reward individual success?

Building a culture of success is critical to our companies business success. We have numerous programs that allow peers and leaders to recognize individuals for their contributions. Our Spark allows you to earn points that can be used to purchase gift cards and items from your favorite merchant.


GVP, Network Security Operations

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