Spectrum

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Systems Engineer III

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JOB SCOPE
The Systems Engineer III is responsible for design, development, and implementation of automation workflow for enterprise-wide Operations Support Systems (OSS) applications. This role is also responsible for OSS Administration and performance monitoring and diagnostics tool.
The candidate shall be able to work independently during the requirements analysis, system design, code development, testing, and implementation. The candidate is expected to lead automation projects using agile development methodologies. Candidate shall be able to provide operational support for large scale cloud infrastructure, virtualization (platforms such as VMware) and containerization using technologies such as Kubernetes and Docker.
DUTIES AND RESPONSIBILITIES

Meet with users across the business to understand their workflows, building the right solutions to enhance their technology experience.
Design, implement, and support scalable application solutions to address a variety of business challenges.
Provide Operational support for large scale cloud infrastructure, virtualization (platforms such as VMware) and containerization using technologies such as Kubernetes and Docker
Drive consistent improvement by refining, tooling, automation, and documentation.
Maintain and implement application configuration and security compliance standards.
Identify ways to improve stability, scalability, and performance of systems and infrastructure
On-call rotation to provide 24 X 7 production support
Excellent technical skills including strong problem-solving abilities.
Provide timely feedback to leadership on proposed updates and proactively identify potential areas of concern

BASIC / MINIMUM QUALIFICATIONS

Bachelor's degree in Computer Science or Information Technology from four-year college or university; or equivalent training, education, and experience
Minimum five (5) years of Systems Engineering and/or Development experience
Minimum three (3) years of Software Development experience using Python, JavaScript, HTML, JDBC, and MySQL or Mongo DB on Linux, and RedHat platforms
Minimum two (2) years of development experience using React JS and web service (REST, SOAP) integration.
Minimum one (1) year of experience with Unix/Linux Administration or shell scripting
Minimum one (1) year of experience supporting Performance Monitoring and Diagnostic tools (e.g. Datadog, OP5, Rancher or others) in an Enterprise setting

ADDITIONAL JOB QUALIFICATIONS:

Experience with cloud infrastructure, virtualization (platforms such as VMware) and containerization technologies such as Kubernetes and Docker
Monitoring application performance during performance tests or production usage through the performance diagnostic tools to isolate the fault domain and identify root cause of performance issues.
Profiling application performance from end-user perspective for performance concerns and suggest tuning opportunities across the application stack
Experience with Continuous Integration and deployment environments (Jenkins, Github)
Working knowledge of Operational Support System (OSS) tools like ticketing, monitoring, Inventory management , Access Management and Telemetry tools
Working knowledge of networks, routing, firewalls and TCP/UDP/IP
Experience working with the following technologies: DNS, RADIUS, LDAP, SSO
Proven ability to analyze & troubleshoot the production issues
Is able to present ideas clearly and concisely in written and oral form
Ability to understand customer requirements, develop and propose the most appropriate approach to solve technical problems
Ability to plan, develop and execute unit test cases to ensure that the developed code performs per the requirements
Ability to effectively work and communicate with cross-functional and distributed team of developers, business partners and stake holders.

PREFERRED QUALIFICATIONS

Ability to perform duties in a fast pace environment and ability to learn new technology quickly
Experience with MySQL, MongoDB, or other databases and query refinement tools
Experience working within Telecommunications industry
RedHat Certified Administrator/Engineer
Knowledge of network topology and OSI models
Deep-Dive Performance Monitoring experience

ISY350-APO 317592 317592BR
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a salary range of $76,800.00 to $135,800.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.

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Bryant Bonds

Senior Director, Digital Platforms Agency, Agency News & Sports

POWERFUL PROJECTS

Work that has a positive impact on the business

Bryant Bonds’ team’s roadmap consists of many exciting initiatives. But one in particular excites him most: defining a common set of standards for Charter’s backend API services across its many platforms. “We hope to consolidate our services in order to make them easily consumable by our web, mobile and TV-OS applications,” Bonds said. "Once developers are up to speed on the new architecture, it will allow us to develop new services in a shorter timeframe and get new product features out to customers faster." It’ll also make it easier for developers to learn and be productive on varying code bases.

My team gets excited when we’re able to see that our work has a positive impact on the business.

Elena Ritchie

GVP, Video Content, Video Experience

INCLUSIVITY ABOVE ALL ELSE

How curiosity and data play into DEI

The strength of Charter’s culture is anchored by creating an inclusive environment. And Ritchie’s team in Denver is striving to amplify that mindset in a way that aligns with product and engineering. They’re doing this by creating a diversity and inclusion sub-committee for the digital platforms organization. “We’re applying data, storytelling, careful planning to roll out inclusion initiatives that reflect our cultural commitment to continuous, participatory change,” Ritchie said.

In addition to continuous change, this is a great example of how important curiosity, data clarity and storytelling are to our culture.

Keith Neubert

Vice President, Digital Platforms Agency, Agency News & Sports

BREAKING NEWS

The inside scoop on the Spectrum News App

Keith Neubert always feels pride for his team, but there’s no greater example than the success of the Spectrum News App. His team started the build a few months before the pandemic started. And despite the world rapidly changing around them, they managed to stay the course. “Our customers and the public were seeking trusted news sources, and the app was a valuable resource for them,” Neubert said. His team was able to launch the app in July 2020, and it’s been a hit ever since, with more than 2 million downloads and counting.

I’m incredibly proud of the way the team handled the transition and came together to support our customers during trying times.

What are Spectrum Perks + Benefits

Spectrum Benefits Overview

At Spectrum, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive compensation and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

We offer competitive starting wages, with significant incentive compensation and annual earnings potential based on your role.

We are pleased to offer free or discounted Spectrum services to employees depending on where they live. Employees who live in a Charter service area can receive residential TV, high-speed internet and voice services and have access to Spectrum Mobile. Employees who live outside of a Charter service area can get our Spectrum TV Essentials package and have access to Spectrum Mobile services.

We're proud to provide employees with some of the best benefits in our industry and we're committed to keeping them affordable so you can keep more of your paycheck. For example, we put up to $1,500 into an account to help you pay for qualified health care expenses and 2023 will be the 10th year in a row where we’ve absorbed the full cost increase for medical, dental and vision coverage.

Our employees' financial well-being is just as important as their physical and emotional well-being. With our market-leading company match, for every $1 employees put into their 401(k), we put in $1 up to 6% of their eligible pay. On top of that, most employees receive an additional company contribution equal to 3% of their eligible pay into a Retirement Accumulation Plan.

We're proud of the ways our employees grow their knowledge. We help cover the costs, like up to $10,000 per year in tuition reimbursement, so you can focus on more important things, like your path to greater opportunities. With a dedicated focus on training and career development, employees can have confidence that day one is truly just the beginning.

Culture

Volunteer in local community

Partners with nonprofits

Open door policy

OKR operational model

Team based strategic planning

Employee resource groups

Employee-led culture committees

In-person all-hands meetings

In-person revenue kickoff

Diversity

Documented equal pay policy

Dedicated diversity and inclusion staff

Highly diverse management team

Mandated unconscious bias training

Diversity employee resource groups

With our business resource groups, we welcome you to be part of a strong community that gives you opportunities to network, develop and grow your career.

Hiring practices that promote diversity

We aim to foster an inclusive culture and workplace where every person feels empowered. No matter your background, identity or beliefs, we welcome you to explore a career with us.

Health Insurance & Wellness Benefits

Flexible Spending Account (FSA)

Disability insurance

Dental insurance

Vision insurance

Health insurance

Life insurance

Wellness programs

Mental health benefits

Transgender health care benefits

Financial & Retirement

401(K)