Spectrum

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Denver, CO

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Systems Engineer III - Video Operations (Hybrid) at Spectrum (Greater Denver Area, CO)

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Employer Provided Salary: $78,900-$139,500 Annually

* This position is eligible to work in a hybrid work model (combination of in-office and remote days). **
JOB SCOPE
The Systems Engineer III is responsible for day to day operations of video systems that include Video Back-Office Systems, Conditional Access Systems, DAC Controller, and video devices used to support Switched Digital Video Systems and Video on Demand Systems.
DUTIES AND RESPONSIBILITIES

Work within a Video Operations organization that manages technology such as video distribution, conditional access, SDV, VOD, CDN and video CPE devices to ensure optimal performance
Support innovative, diverse, and collaborative work environment to produce exceptional results delivering the customer experience.
Assist in management and execution of products and projects driven by video product and engineering
Research issue and resolution of action items as needed and directed by Charter
Oversee life cycle management of field hardware and software
Drive assigned initiatives to successful completion.
Provide on call support
Ensure adherence to company TQA policies.

BASIC / MINIMUM QUALIFICATIONS

Bachelor's degree in Computer Science, Engineering or related field, and/or equivalent work experience
Minimum of five (5) years engineering work experience
Minimum three (3) years of Video Control and Distribution Systems
Minimum three (3) years of experience in Systems and Network Engineering

ADDITIONAL JOB QUALIFICATIONS

Hands on experience and advanced knowledge configuring and troubleshooting of Conditional Access Systems.
Ability to provide guidance and training to other engineers in an active work environment.
Advanced understanding of IP video delivery architecture and its relationship of Conditional Access Systems.
Advanced understanding of SDV, VOD, edge design and its relationship to Conditional Access Systems.
Prior experience with producing high quality technical executable documentation.
Demonstrated ability to support the development of junior engineers through training and mentoring.
Ability to create designs and diagrams in Microsoft Visio or equivalent design software.
Advanced knowledge in using ticketing and related software tools to support the current operations.
Advanced understanding and ability to use and interpret output of network sniffing tools IE: Wireshark, Charles.
Demonstrated ability to review and analyze linux/unix scripts.
Certifications in one or more of the following: SCTE Fundamentals of SDV, Digital Video & MPEG Video , Cisco CCENT, PMI CAPM

PREFERRED QUALIFICATIONS

Knowledge of Commscope DAC
Experience with SRM (VOD and SDV) architectures and operations
Working knowledge of Video Solutions (Mystro, Tivo, Spectrum Guide), APEX generation edge gear, and Bulk Encryption platforms

#LI-AK
ISY350-VIDEO 2023-20688 2023
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The pay for this position has a salary range of
$78,900.00 to $139,500.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

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Bryant Bonds

Senior Director, Digital Platforms Agency, Agency News & Sports

POWERFUL PROJECTS

Work that has a positive impact on the business

Bryant Bonds’ team’s roadmap consists of many exciting initiatives. But one in particular excites him most: defining a common set of standards for Charter’s backend API services across its many platforms. “We hope to consolidate our services in order to make them easily consumable by our web, mobile and TV-OS applications,” Bonds said. "Once developers are up to speed on the new architecture, it will allow us to develop new services in a shorter timeframe and get new product features out to customers faster." It’ll also make it easier for developers to learn and be productive on varying code bases.

My team gets excited when we’re able to see that our work has a positive impact on the business.

Elena Ritchie

GVP, Video Content, Video Experience

INCLUSIVITY ABOVE ALL ELSE

How curiosity and data play into DEI

The strength of Charter’s culture is anchored by creating an inclusive environment. And Ritchie’s team in Denver is striving to amplify that mindset in a way that aligns with product and engineering. They’re doing this by creating a diversity and inclusion sub-committee for the digital platforms organization. “We’re applying data, storytelling, careful planning to roll out inclusion initiatives that reflect our cultural commitment to continuous, participatory change,” Ritchie said.

In addition to continuous change, this is a great example of how important curiosity, data clarity and storytelling are to our culture.

Keith Neubert

Vice President, Digital Platforms Agency, Agency News & Sports

BREAKING NEWS

The inside scoop on the Spectrum News App

Keith Neubert always feels pride for his team, but there’s no greater example than the success of the Spectrum News App. His team started the build a few months before the pandemic started. And despite the world rapidly changing around them, they managed to stay the course. “Our customers and the public were seeking trusted news sources, and the app was a valuable resource for them,” Neubert said. His team was able to launch the app in July 2020, and it’s been a hit ever since, with more than 2 million downloads and counting.

I’m incredibly proud of the way the team handled the transition and came together to support our customers during trying times.

What are Spectrum Perks + Benefits

Spectrum Benefits Overview

At Spectrum, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive compensation and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

We offer competitive starting wages, with significant incentive compensation and annual earnings potential based on your role.

We are pleased to offer free or discounted Spectrum services to employees depending on where they live. Employees who live in a Charter service area can receive residential TV, high-speed internet and voice services and have access to Spectrum Mobile. Employees who live outside of a Charter service area can get our Spectrum TV Essentials package and have access to Spectrum Mobile services.

We're proud to provide employees with some of the best benefits in our industry and we're committed to keeping them affordable so you can keep more of your paycheck. For example, we put up to $1,500 into an account to help you pay for qualified health care expenses and 2023 will be the 10th year in a row where we’ve absorbed the full cost increase for medical, dental and vision coverage.

Our employees' financial well-being is just as important as their physical and emotional well-being. With our market-leading company match, for every $1 employees put into their 401(k), we put in $1 up to 6% of their eligible pay. On top of that, most employees receive an additional company contribution equal to 3% of their eligible pay into a Retirement Accumulation Plan.

We're proud of the ways our employees grow their knowledge. We help cover the costs, like up to $10,000 per year in tuition reimbursement, so you can focus on more important things, like your path to greater opportunities. With a dedicated focus on training and career development, employees can have confidence that day one is truly just the beginning.

Culture

Volunteer in local community

Partners with nonprofits

Open door policy

OKR operational model

Team based strategic planning

Employee resource groups

Employee-led culture committees

In-person all-hands meetings

In-person revenue kickoff

Diversity

Documented equal pay policy

Dedicated diversity and inclusion staff

Highly diverse management team

Mandated unconscious bias training

Diversity employee resource groups

With our business resource groups, we welcome you to be part of a strong community that gives you opportunities to network, develop and grow your career.

Hiring practices that promote diversity

We aim to foster an inclusive culture and workplace where every person feels empowered. No matter your background, identity or beliefs, we welcome you to explore a career with us.

Health Insurance & Wellness Benefits

Flexible Spending Account (FSA)

Disability insurance

Dental insurance

Vision insurance

Health insurance

Life insurance

Wellness programs

Mental health benefits

Transgender health care benefits

Financial & Retirement

401(K)