Systems Engineer II
JOB SCOPE
Responsible for assisting design, development, and implementation of enterprise-wide Operations Support Systems (OSS) applications and their associated operating systems and databases. Responsible for Application Administration of OSS applications supporting all Charter Divisions. Participation in full life-cycle of systems engineering activities of high-quality, scalable solutions.
DUTIES AND RESPONSIBILITIES
- Actively and consistently support all efforts to simplify and enhance the customer experience
- Contributes to design sessions with OSS Architects, Requirements Analysts, IT Operations and OSS Systems Engineers
- Reviews existing integration capabilities, data sources, and proposed solution designs for feasibility, cost and functionality
- Creates detailed design documents and functional specifications for new applications / services and for enhancements to existing systems / services
- Creates work effort estimates for assigned tasks and support prioritization and release management
- Develops of core code modules, unit test tools and release notes for enhancements and bug fixes
- Installs, administers, configures and maintains OSS applications including operating systems and related software
- Provides 'on call' support to resolve OSS application issues after normal business hours
- Uses established change management processes, requiring operational procedures be performed with minimal customer impact, (i.e. during established maintenance window)
- Works with database administrators to configure, tune and maintain databases in variety of languages
- Documents systems configurations and upgrades
- Designs and implements change control policies and disaster recovery plans
- Monitors and assists in managing applications, device availability, network conditions and system reliability and performance, service and program maintenance and storage resources
- Perform other duties as requested by supervisor
BASIC / MINIMUM REQUIREMENTS
- Bachelor's degree in Computer Science or related field, or equivalent work experience; May require Industry Standard Certifications
- Minimum three to five (3-5) years of Application Development experience in relevant areas experience
- Minimum two to three (2-3) years of Network OSS application experience
- Minimum two to three (2-3) years of System Administration experience
- Minimum two to three (2-3) years of Database support and development experience
- Minimum two to three (2-3) years of Experience in Enterprise Application Integration (EAI)
ADDITIONAL JOB QUALIFICATIONS
- Strong ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality
- Strong ability to create detailed documentation to functionally understand new and existing applications
- Strong ability to follow and implement established change and control policies and procedures
- Strong ability to troubleshoot application problems
- Broad knowledge of development tools, application frameworks, and testing tools
- Understanding of OSS applications and software
- Broad knowledge of choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process
WORKING CONDITIONS
- Office Environment
- 'On Call' support, on a rotation basis
ISY340-NTO 337958 337958BR
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a salary range of
$75,200.00 to $120,000.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.