Staff Engineer - Technical Solutions (Remote, Nationwide)
The Staff Engineer - Technical Solutions works with internal teams and partners to explore and build process automation, third-party integrations, and proof of concepts for product enhancements and new solutions. This role focuses on technical solutioning capabilities – integration, scripting, data transformation and analysis, and developing scalable data solutions. The Staff Engineer is positioned within Growth Solutions and aligns with pre and post-sales leadership to proactively recommend and implement improvements to overall customer deployment, user experience, and partner experience. The team partners with Growth Solutions, Client Services, Solution Engineering, Partnerships, and Product Management to maximize the value of early-stage solutions, and ensure Workiva’s products are represented to their fullest potential.
What You'll Do
Solution Development:
Support Growth Solutions team in the development, delivery, and support of technical solution enhancement and optimization.
Works closely with Presales Engineering, Client Services, Customer Success, and Partnerships to automate deployment and support for growth solutions
Works independently to identify and develop technical solutions to fill critical early-market product gaps, and aligns with Product Management to ensure a cohesive customer experience and alignment to mid-term product plans
Works closely with Growth Solutions Partnership leaders to support technical enablement of Partner-led growth opportunities
Partners with Client Services to develop solution-specific best practice guidelines
Technology Management:
Becomes a trusted partner to Product, Presales Engineering, and Client Services by proactively advising on solution improvement opportunities, supporting the implementation of new capabilities, and continuously seeking to improve the customer experience
Develops and maintains authoritative expertise with Workiva’s product capabilities, with a special focus on capabilities that provide solution extensibility
Works closely with Product as a development partner by bringing real-world tactical perspective from high-value commercial opportunities
Maintains a high degree of proficiency with modern Agile software development methodologies and best practices
Independently conducts ongoing analysis of the respective industry trends with regard to new process improvement opportunities
Seeks first to fill solution gaps using mature commercial off-the-shelf technology
Develops documentation to support internal knowledge transfer, partner enablement, implementation, and ongoing support of technical solutions
What You'll Need
Education
Undergraduate Degree or equivalent combination of education and experience in a related field.
Skills
Self-motivated with a strong propensity for action, results, and continuous improvement
Ability to work successfully in a high-energy, fast-paced, rapidly changing environment
Broad understanding of competing technologies and their relative strengths and weakness
Good written and oral communication skills and ability to present results to non-technical audiences
Organizational skills and the ability to handle multiple projects and priorities simultaneously and meet established deadlines.
Positive, service-oriented personality with a strong sense of customer service
Understanding of finance and accounting back-office systems and data management technologies preferred - Oracle, SAP, Netsuite, etc
Broad exposure to Relational and No SQL Platforms
Strong competency in TSQL, Presto, Python, and utilization of REST APIs
Working knowledge of HTML and CSS
An overall desire to learn new skills and technologies
Passion and ability to quickly pick up expertise on new technologies
Proven ability to design and deliver highly effective demonstrations of complex business software tailored to customer needs
Experience
10+ years of software or SAAS industry experience, including 3 or more years in a sales engineering or technical sales role
Experience in finance and accounting software industry preferred - Financial reporting, close management, corporate performance management, SOX, Audit, Internal controls, management reporting
Experience working with customers to redesign business processes leveraging new technologies to achieve positive business outcomes
Experience with greenfield development from business requirements
Broad exposure and utilization of ETL tools
Experience developing scenario simulations a plus
Background in analytics or machine learning a plus
Experience in performance tuning tsql, presto, or python code a plus
Travel Requirement
10-20% travel required between Office locations and to various Workiva clientele
Working Conditions & Physical Requirements
Reliable internet access for any period of time working remotely, not in a Workiva office.
How You'll Be Rewarded
Base Pay Range in Colorado: $143,000 - $182,000
A discretionary bonus typically paid annually
Restricted Stock Units granted at time of hire
The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
Where You’ll Work
Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment we’ve created.
Customer Success: Always delight our customers.
Trust: Rely on each other.
Integrity: Do the right thing, every time.
Collaboration: Share resources and work together.
Innovation: Keep creating solutions and finding better ways.
Inclusion: Support a diverse community where we all belong.
Accountability: Be responsible for your success and failure.
We believe our people are our greatest asset, and our unique culture gives employees the opportunity to make an impact everyday. We give our employees the freedom and resources they need—backed by our culture of collaboration and diverse thought—to continue innovating and breaking new ground. We hire talented people with a wide range of skills and experiences who are eager to tackle some of today’s most challenging problems.
At Workiva, you’ll enjoy:
Fantastic Benefits: With coverage starting day one, choose from competitive health, dental, and vision plans on the largest physician networks available.
Casual Dress: Workiva has a casual work environment, most people wear jeans to the office.
Involvement: Ability to participate in Employee Resource Groups, (Women in Tech, Women in Sales, Ethnic Diversity, Veterans, Rainbow (LGBTQ), Remote Employees, Caregiving) Volunteering, Company wide celebrations, and more
Work-life Balance: We have competitive PTO, VTO and Parental Leave. We encourage employees to spend time enjoying life outside of work.
Learn more about life at Workiva: https://www.linkedin.com/company/workiva/
Learn more about benefits: https://www.workiva.com/careers/benefits
Workiva is an Equal Employment Opportunity and Affirmative Action Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic.
Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email [email protected].
Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment. Effective October 18, 2021, proof of COVID-19 vaccination is required to visit any Workiva office, attend in-person meetings, or travel for business purposes.
