Spectrum
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
Denver, CO
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Sr Site Reliability Engineer

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Employer Provided Salary: $85,900-$152,300 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

Company Overview
Spectrum's Product and Technology team creates, develops, and operates the nation's fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together.
This position is eligible to work in a hybrid work model (combination of in-office and remote days)
JOB SUMMARY
This position is responsible for design, development and implementation of cloud-based technologies. Provide technical expertise on complex projects and advanced troubleshooting of existing Cloud technology for use by department. Such as guidance and support in the development of progress at all system layers, including data, processing, and back-end systems.
MAJOR DUTIES AND RESPONSIBILITIES

  • Actively and consistently supports all efforts to simplify and enhance the customer experience.
  • Perform implementation of software solutions to improve reliability and observability.
  • Perform technical implementations for our CaaS / PKS platform.
  • Experience with migrating workloads from on-prem / off-prem cloud.
  • Recommend settings for applications, operating systems, networks, and cloud services to improve performance, security, and reliability.
  • Collaborate with a growing team of Cloud Engineers and the Cloud Ops team to develop and support Charter IT Cloud Strategy.
  • Responsible for the implementation of security best practices and initiatives throughout all layers of the Cloud model.
  • Operate in an on-call environment.
  • Actively and consistently supports all cloud efforts to simplify and enhance the customer experience.
  • Analyze, troubleshoot and resolve system, software, network, and storage failures for a globally distributed cloud infrastructure.
  • Accountable to help define and drive out best practices for monitoring, security, and platform reliability.
  • Perform other duties as requested.


REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge

Ability to read, write, speak and understand English

  • Proven experience with the VMWare suite of products
  • Proven experience with managing both physical and Virtual infrastructure
  • Experienced with multiple operating systems (e.g. Windows and Linux)
  • Hands-on experience in one or more of cloud computing services (e.g. AWS, Microsoft Azure, Google Cloud Platforms, IBM, etc.
  • Familiar knowledge hands-on experience with a variety of cloud service models (e.g. Private, Public, Multi-Cloud)
  • Ability scripting in one or more languages (e.g. Python, Shell, PowerShell, Ansible or Perl)
  • Familiar with CI/ CD experience with Puppet, Ansible, Jenkins
  • Experience managing monitoring and alerting tools
  • Familiar with containerized workloads (e.g. Kubernetes, Openshift, TKGI)
  • Experienced with firewalls, routing and load balancing
  • Skilled in troubleshooting methodologies
  • Must have excellent written and oral communications, including technical documents, and process documents.
  • Requires attention to detail and excellent organizational skills
  • Ability to contribute independently as well as be a team player
  • Experience managing small projects
  • Self-starter, ability to manage tasks with little supervision

Required Education
Bachelor's degree in Computer Science or related field, or equivalent experience
Required Related Work Experience and Number of Years
Network experience 4+ yrs
System Administration experience 4+ yrs
Troubleshooting 4+ yrs
Container Services 1+ yr
Scripting 2+ yrs
Preferred Related Work Experience and Number of Years
VMware System Administration experience 5+ yrs
TKGI Enterprise Pivotal Container Services 2+ yrs
VMware NSX-T 2+ yrs
vROPs, Log Insight, vRNI, vRIL 3+ yrs
Cisco networking 3+ yrs
Firewall configuration management 3+ yrs
Load Balancer configuration management 3+ yrs
WORKING CONDITIONS
Office Environment
On Call support, on a rotation basis
ISY313 328928-3 328928BR
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a salary range of $88,200.00 to $156,600.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.

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What are Spectrum Perks + Benefits

Spectrum Benefits Overview

At Spectrum, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive compensation and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

We offer competitive starting wages, with significant incentive compensation and annual earnings potential based on your role.

We are pleased to offer free or discounted Spectrum services to employees depending on where they live. Employees who live in a Charter service area can receive residential TV, high-speed internet and voice services and have access to Spectrum Mobile. Employees who live outside of a Charter service area can get our Spectrum TV Essentials package and have access to Spectrum Mobile services.

We're proud to provide employees with some of the best benefits in our industry and we're committed to keeping them affordable so you can keep more of your paycheck. For example, we put up to $1,500 into an account to help you pay for qualified health care expenses and 2023 will be the 10th year in a row where we’ve absorbed the full cost increase for medical, dental and vision coverage.

Our employees' financial well-being is just as important as their physical and emotional well-being. With our market-leading company match, for every $1 employees put into their 401(k), we put in $1 up to 6% of their eligible pay. On top of that, most employees receive an additional company contribution equal to 3% of their eligible pay into a Retirement Accumulation Plan.

We're proud of the ways our employees grow their knowledge. We help cover the costs, like up to $10,000 per year in tuition reimbursement, so you can focus on more important things, like your path to greater opportunities. With a dedicated focus on training and career development, employees can have confidence that day one is truly just the beginning.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Employee resource groups
Employee-led culture committees
In-person all-hands meetings
In-person revenue kickoff
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
With our business resource groups, we welcome you to be part of a strong community that gives you opportunities to network, develop and grow your career.
Hiring practices that promote diversity
We aim to foster an inclusive culture and workplace where every person feels empowered. No matter your background, identity or beliefs, we welcome you to explore a career with us.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Spectrum offers discounts at specified per location daycares.
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Onsite office parking
Spectrum employees have plenty of on-site parking options including lots and a garage.
Recreational clubs
Relocation assistance
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
We believe mentoring plays a vital role in career growth. We're proud of our mentorship program here at Spectrum.
Continuing education stipend
Online course subscriptions available
Personal development training

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