Sr Site Reliability Engineer
Company Overview
Spectrum's Product and Technology team creates, develops, and operates the nation's fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together.
This position is eligible to work in a hybrid work model (combination of in-office and remote days)
JOB SUMMARY
This position is responsible for design, development and implementation of cloud-based technologies. Provide technical expertise on complex projects and advanced troubleshooting of existing Cloud technology for use by department. Such as guidance and support in the development of progress at all system layers, including data, processing, and back-end systems.
MAJOR DUTIES AND RESPONSIBILITIES
- Actively and consistently supports all efforts to simplify and enhance the customer experience.
- Perform implementation of software solutions to improve reliability and observability.
- Perform technical implementations for our CaaS / PKS platform.
- Experience with migrating workloads from on-prem / off-prem cloud.
- Recommend settings for applications, operating systems, networks, and cloud services to improve performance, security, and reliability.
- Collaborate with a growing team of Cloud Engineers and the Cloud Ops team to develop and support Charter IT Cloud Strategy.
- Responsible for the implementation of security best practices and initiatives throughout all layers of the Cloud model.
- Operate in an on-call environment.
- Actively and consistently supports all cloud efforts to simplify and enhance the customer experience.
- Analyze, troubleshoot and resolve system, software, network, and storage failures for a globally distributed cloud infrastructure.
- Accountable to help define and drive out best practices for monitoring, security, and platform reliability.
- Perform other duties as requested.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
- Proven experience with the VMWare suite of products
- Proven experience with managing both physical and Virtual infrastructure
- Experienced with multiple operating systems (e.g. Windows and Linux)
- Hands-on experience in one or more of cloud computing services (e.g. AWS, Microsoft Azure, Google Cloud Platforms, IBM, etc.
- Familiar knowledge hands-on experience with a variety of cloud service models (e.g. Private, Public, Multi-Cloud)
- Ability scripting in one or more languages (e.g. Python, Shell, PowerShell, Ansible or Perl)
- Familiar with CI/ CD experience with Puppet, Ansible, Jenkins
- Experience managing monitoring and alerting tools
- Familiar with containerized workloads (e.g. Kubernetes, Openshift, TKGI)
- Experienced with firewalls, routing and load balancing
- Skilled in troubleshooting methodologies
- Must have excellent written and oral communications, including technical documents, and process documents.
- Requires attention to detail and excellent organizational skills
- Ability to contribute independently as well as be a team player
- Experience managing small projects
- Self-starter, ability to manage tasks with little supervision
Required Education
Bachelor's degree in Computer Science or related field, or equivalent experience
Required Related Work Experience and Number of Years
Network experience 4+ yrs
System Administration experience 4+ yrs
Troubleshooting 4+ yrs
Container Services 1+ yr
Scripting 2+ yrs
Preferred Related Work Experience and Number of Years
VMware System Administration experience 5+ yrs
TKGI Enterprise Pivotal Container Services 2+ yrs
VMware NSX-T 2+ yrs
vROPs, Log Insight, vRNI, vRIL 3+ yrs
Cisco networking 3+ yrs
Firewall configuration management 3+ yrs
Load Balancer configuration management 3+ yrs
WORKING CONDITIONS
Office Environment
On Call support, on a rotation basis
ISY313 328928-3 328928BR
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a salary range of $88,200.00 to $156,600.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.