Spectrum

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Sr Site Reliability Engineer (Hybrid)

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Employer Provided Salary: $88,200-$156,600 Annually

JOB SCOPE
As a Senior Site Reliability Engineer in Infrastructure as a Service for on-premises cloud, you will be responsible for ensuring the reliability, availability, and scalability of our, IaaS platforms, cloud infrastructure, automation, and tooling. You will work closely with our engineering, development, operations, and security teams to design, implement, and maintain a highly available and secure IaaS platform. You will be responsible for designing, building, and maintaining the infrastructure, monitoring and alerting systems, and ensuring high availability of our services. Additionally, you will play a key role in automating processes and developing tools to improve operational efficiency.
DUTIES AND RESPONSIBILITIES

Design, build, and maintain highly available, scalable, and secure infrastructure for our on-premises private cloud IaaS offering.
Develop and implement monitoring and alerting systems to ensure the reliability and availability of our services.
Automate processes and develop tools to improve operational efficiency and reduce manual intervention.
Collaborate with development and operations teams to troubleshoot and resolve infrastructure issues.
Conduct regular performance testing and capacity planning to ensure optimal performance of the infrastructure.
Ensure that our PaaS and IaaS platforms meets the needs of our customers, including internal and external stakeholders.
Develop and implement processes for incident management, problem management, and change management in alignment with Charter Incident and Change Management Polices
Continuously monitor and analyze the performance of PaaS and IaaS services to identify and resolve issues proactively.
Develop disaster recovery and business continuity plans and perform regular testing to ensure their effectiveness.
Participate in capacity planning and performance optimization efforts.
Mentor junior engineers and provide technical leadership to the team.
Participate in an On Call rotation to ensure 24x7 support of Cloud Services.
Perform other duties as requested.

BASIC/ MINIMUM QUALIFICATIONS

Bachelor's degree in Computer Science, Engineering or related field, and/or equivalent work experience.
Minimum of Six (6) years of experience in site reliability engineering, systems engineering, or software engineering.
Minimum five (5) years of experience designing and operating Infrastructure as a Service in on-premises cloud.
Minimum of five (5) years of experience with infrastructure as code tools such as Morpheus, Terraform, Ansible, or Chef.
Minimum of five (5) years of experience with IaaS platforms and related technology for virtualization, compute, storage, and network.
Minimum of five (5) years of experience with monitoring, logging, and alerting tools such as VROPS, Nagios, Prometheus, Grafana, Log Insight, and Splunk
Minimum of five (5) years of experience scripting or development with languages such as Python, Ruby, or Bash

ADDITIONAL JOB REQUIREMENTS

Knowledge of PaaS, IaaS, Kubernetes, Docker, Rancher, GIT, Repository Management, Server Compute, SAN Storage, Virtualization, IP Networks, Data Center Operations, Linux and Windows Systems Administration.
Ability to handle multiple projects and tasks.
Ability to mentor junior engineers and lead technical teams and programs.
Strong decision making and problem-solving skills while working under pressure.
Strong communication and collaboration skills.
Ability to use personal computer and software applications.
Knowledge of all FCC compliance reports and other rules and regulations.
Knowledge of Cable Television or related technologies.

PREFERRED QUALIFICATIONS

Experience working in a DevOps or Site Reliability Engineering role.
Experience with Infrastructure as a Service technologies.
Experience with Infrastructure as Code, scripting and development.
Experience with virtualization platforms such as VMware, Nutanix or OpenStack.
Experience with Unix/Linux or Windows systems administration.
Experience with Compute in a Cloud Environment using Rack Mount and Blade Servers.
Experience with Storage in a Cloud Environment using SAN, HCI, or Software Defined block, file, and object.
Certifications in Virtualization, Kubernetes, Docker, Containers, Compute, Storage, Networking, Public Cloud and Operating System technologies

ISY313 336032 336032BR
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a salary range of
$88,200.00 to $156,600.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.

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Bryant Bonds

Senior Director, Digital Platforms Agency, Agency News & Sports

POWERFUL PROJECTS

Work that has a positive impact on the business

Bryant Bonds’ team’s roadmap consists of many exciting initiatives. But one in particular excites him most: defining a common set of standards for Charter’s backend API services across its many platforms. “We hope to consolidate our services in order to make them easily consumable by our web, mobile and TV-OS applications,” Bonds said. "Once developers are up to speed on the new architecture, it will allow us to develop new services in a shorter timeframe and get new product features out to customers faster." It’ll also make it easier for developers to learn and be productive on varying code bases.

My team gets excited when we’re able to see that our work has a positive impact on the business.

Elena Ritchie

GVP, Video Content, Video Experience

INCLUSIVITY ABOVE ALL ELSE

How curiosity and data play into DEI

The strength of Charter’s culture is anchored by creating an inclusive environment. And Ritchie’s team in Denver is striving to amplify that mindset in a way that aligns with product and engineering. They’re doing this by creating a diversity and inclusion sub-committee for the digital platforms organization. “We’re applying data, storytelling, careful planning to roll out inclusion initiatives that reflect our cultural commitment to continuous, participatory change,” Ritchie said.

In addition to continuous change, this is a great example of how important curiosity, data clarity and storytelling are to our culture.

Keith Neubert

Vice President, Digital Platforms Agency, Agency News & Sports

BREAKING NEWS

The inside scoop on the Spectrum News App

Keith Neubert always feels pride for his team, but there’s no greater example than the success of the Spectrum News App. His team started the build a few months before the pandemic started. And despite the world rapidly changing around them, they managed to stay the course. “Our customers and the public were seeking trusted news sources, and the app was a valuable resource for them,” Neubert said. His team was able to launch the app in July 2020, and it’s been a hit ever since, with more than 2 million downloads and counting.

I’m incredibly proud of the way the team handled the transition and came together to support our customers during trying times.

What are Spectrum Perks + Benefits

Spectrum Benefits Overview

At Spectrum, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive compensation and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

We offer competitive starting wages, with significant incentive compensation and annual earnings potential based on your role.

We are pleased to offer free or discounted Spectrum services to employees depending on where they live. Employees who live in a Charter service area can receive residential TV, high-speed internet and voice services and have access to Spectrum Mobile. Employees who live outside of a Charter service area can get our Spectrum TV Essentials package and have access to Spectrum Mobile services.

We're proud to provide employees with some of the best benefits in our industry and we're committed to keeping them affordable so you can keep more of your paycheck. For example, we put up to $1,500 into an account to help you pay for qualified health care expenses and 2023 will be the 10th year in a row where we’ve absorbed the full cost increase for medical, dental and vision coverage.

Our employees' financial well-being is just as important as their physical and emotional well-being. With our market-leading company match, for every $1 employees put into their 401(k), we put in $1 up to 6% of their eligible pay. On top of that, most employees receive an additional company contribution equal to 3% of their eligible pay into a Retirement Accumulation Plan.

We're proud of the ways our employees grow their knowledge. We help cover the costs, like up to $10,000 per year in tuition reimbursement, so you can focus on more important things, like your path to greater opportunities. With a dedicated focus on training and career development, employees can have confidence that day one is truly just the beginning.

Culture

Volunteer in local community

Partners with nonprofits

Open door policy

OKR operational model

Team based strategic planning

Employee resource groups

Employee-led culture committees

In-person all-hands meetings

In-person revenue kickoff

Diversity

Documented equal pay policy

Dedicated diversity and inclusion staff

Highly diverse management team

Mandated unconscious bias training

Diversity employee resource groups

With our business resource groups, we welcome you to be part of a strong community that gives you opportunities to network, develop and grow your career.

Hiring practices that promote diversity

We aim to foster an inclusive culture and workplace where every person feels empowered. No matter your background, identity or beliefs, we welcome you to explore a career with us.

Health Insurance & Wellness Benefits

Flexible Spending Account (FSA)

Disability insurance

Dental insurance

Vision insurance

Health insurance

Life insurance

Wellness programs

Mental health benefits

Transgender health care benefits

Financial & Retirement

401(K)