Sr. Site Reliability Engineer - AWS
Gloo is driving the digital transformation of the church ecosystem. We build technologies that help churches be more informed, and tools that help them be better connected – to their people, partners, networks and donors.
Gloo is a SaaS-enabled marketplace that is powered by our core capabilities:
Insights+ - Data Analytics (Be more informed), GlooConnect - Adtech (Better connected) and Assessments - Surveys (Connected and informed).
We are a dedicated, fast-moving, and passionate team who needs more talented professionals who are driven to make a positive impact.
The Opportunity:
As a Senior Engineer of our Site-Reliability Engineering team, you will serve as a technical expert and leader in ensuring the company’s innovative digital products get built on reliable, scalable, resilient and secure cloud infrastructure. Further, you will play a key role in maturing our Continuous Integration/Continuous Deployment (CI/CD) practices, policies, and tools, specifically leveraging some of the latest and greatest tools to support our ever-growing micro-services deployment. k8s, Docker, Istio all in AWS. Overall, you will provide key leadership to help ensure our infrastructure services meet the demands of our fast-paced, dynamic organization.
You bring a deep understanding of cloud native architectures, practices, and tools. With a background in software development and systems administration you are as comfortable writing code in Python or Go as you are in Bash. You not only understand not only Infrastructure as Code is, but also know its best practices. You have experience in moving an organization from start-up to scale, ensuring the foundation and disciplines get developed as the organization grows.You love solving deep technical challenges, and proactively improve on earlier iterations. You look to automate manual operations, and cringe at the thought of making changes in a web-based console. You'd rather spend your day in an IDE and terminal than a GUI.
Finally, you have solid experience working within agile product teams to deliver enterprise class services and infrastructure, while also managing operational accountabilities.
Above all, you are passionate about solving real problems for real people, and bring a positive attitude surrounding the change you can make in the world.
What You'll Be Doing
- Lead the use of AWS services, environments, and apply best practices.
- Lead AWS platform engineering roadmap; integrating voice of customer from stakeholders, product owners, and partners
- Be part of a leadership team that advances our organization CI/CD practices, infrastructure as code, continually seeking improvements, new technology advantages, and efficiencies
- Contributing to the development of best practices for Infrastructure as Code, software build tools, and Continuous Integration
- Configuration Management and automated monitoring of all infrastructure
- Maintaining our open-source software infrastructure components, including application and database servers
- Remaining mindful of security and access control within all environments
- Watching for trouble spots and creating mitigation strategies
- Brainstorming with your team to continually support scalable architecture
What You’ll Bring to the Table
- BS in Computer Science, Engineering or a related discipline
- At least 6 years of experience working in a modern engineering services team where you’ve built and extended an automated CI/CD pipeline
- Experience supporting a big data environment including Elasticsearch, Kafka, Elastic MapReduce/Hadoop
- An expert level of exposure to Amazon Cloud Services – stuff like EC2, S3, RDS, ECS, VPC, SNS, SQS, Route53, ECS
- Sound experience with modern tools like Git, Github, Jenkins, Ansible/Puppet, Linux, Docker, Redis, Memcache, CloudFormation/Terraform, Nginx, PostgreSQL
- Comfortable with monitoring tools like Sumologic, Wavefront, Monit & Cloudwatch
- Expert software development skills and experience, ideally Python, Go, Bash
- Ability to design and develop APIs (REST or GraphQL), and CLI tools
- Broad Experience and strong knowledge in open source
- Expert Linux admin skills to be able to lead others in doing and do for yourself:
- Demonstrable experience and expertise in multi-tiered, distributed systems.
- Deep understanding and experience with CloudFormation
- Good experience with Git, including Github and BitBucket
Debug networking issues
Attaching and mounting volumes
Debug containers (networking, file systems, cpu/memory allocation vs usage, stateful vs non-stateful containers)
Expert AWS Leadership & Technical Skills
- Expert-level experience and knowledge across a breadth of AWS services, with technical leadership experience in the core AWS services.
- An expert level of experience in Amazon Cloud Services, such as EC2, S3, RDS, ECS, VPC, SNS, SQS, Route53, ECS
- Deep experience with AWS cost-optimizations with demonstrable successes, including effective sizing of resources, smart utilization of reserve and spot instances.
- Leadership experience in AWS account structures and service utilization across accounts & environments.
Great Interpersonal Skills
- Ability to self-managed, prioritize work across the team, and with the ability to lead entire initiatives
- You can mentor other engineers in their development, including through pairing, code reviews, and knowledge sharing.
- Ability to navigate through ambiguity; demonstrating an ability to take a nebulous project, talk to the right people, define it, split it up into tasks, distribute work across team members, and ultimately get it done quickly and efficiently
- You can proactively reach out to stakeholders, other teams, collect and clarify requirements
- You can whiteboard and architect solutions and explain technical details to non-technical stakeholders
- A one-team attitude and a willingness to work across several, diverse teams
- Driven to help others - a passion that is evident in your character
You don't wait for senior members to assign work to you, but rather you actively look for work that needs to be done
You look for ways to constantly improve our code, our use of technology, patterns, and tools, and find ways to leverage those things within our organization
The Perks/Benefits
- Compensation and bonus commensurate with experience
- Plenty of time off to keep you balanced
- Medical with HSA contribution
- A dynamic, talented team, dedicated to changing the world and building an incredible business
- Remote Flexibility
- Headquartered in downtown Boulder on Pearl Street, steps from coffee shops and blocks from hiking trails
Compensation: $130,000 - $180,000 DOE
Applications welcomed from those who are US Citizens or hold a Green Card.
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