Senior QA Engineer

| Greater Denver Area
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Help shape the future of how people experience the digital world. You'll be at the forefront of an exciting shift in how digital identity authentication allows companies and consumers to transact with trust in the digital world. We’re actively looking to add exceptional people to our team who align with how we envision ourselves culturally and professionally. As a lens to how outsiders see Payfone, you will represent a team of people who love what they do and who they work with.         

POSITION SUMMARY

As a Senior Quality Assurance Engineer, you will utilize automated and manual testing techniques to ensure the quality and stability of Payfone’s suite of mobile identity certainty APIs. You'll work closely with all members of the software development team to ensure functional and business logic meet the agreed upon project requirements. This position requires a well-rounded understanding of various testing disciplines, technology, and manual testing.

RESPONSIBILITIES

As a member of the Quality Assurance team, the Senior Quality Assurance Engineer is expected to:

  • Collaborate with the Scrum team and Product Owner to fully understand user stories, clarify acceptance criteria, and provide story points and task estimates.
  • Evaluate software applications from an end-user perspective to affirm the value of the features and functions that will be delivered.
  • Maintain a broad view of all products and projects, their integration points, and how those could impact other APIs, services, and databases.
  • Create and execute detailed tests, focusing on user behaviors and attempting to break the software.
  • Identify, isolate, and replicate any potential quality issues, defects, and acceptance criteria non-compliance.
  • Coordinate with team members to determine root cause of defects.
  • Thoroughly document and track all defects, and verify fixes across various products, platforms, and releases.
  • Actively participate in software releases and assist Operations with Production system support.
  • Align with and support established software testing methodologies, the Scrum framework, and Agile principles.
  • Mentor and coach team members in technical knowledge and understanding the test environments, system infrastructure, and application architecture.
  • Stay current with the latest advancements in software development, new and upcoming technologies, industry trends, and strive to continually improve personal technical and analytical skills.
  • Perform quality assurance and quality control functions while participating in all Scrum ceremonies.
  • Perform other duties as assigned or necessary.

EDUCATION & EXPERIENCE

  • Bachelor’s degree in Computer Science, Information Systems, Business or a related discipline or demonstrable equivalent experience. All skills, abilities, and education will be considered for minimum qualifications.
  • Extensive experience testing APIs on a variety of mobile devices (iOS and Android).
  • Ability to read and comprehend log file outputs, debug console messages, and database errors.
  • Understanding of HTML/XML, Java/JavaScript, databases, VMs, and microservices.
  • Experience with a variety of test tools such as SoapUI, Postman, JMeter.
  • Experience with the Atlassian suite of products (JIRA, Confluence, HipChat) and the Microsoft suite of products (Windows 7, Windows 10, Office, Outlook).
  • Excellent active listening skills, strong communication skills, confident presentation demeanor, and interpersonal skills with the ability to foster and maintain relationships.
  • Enthusiastic investigative and problem-solving skills, including the ability to diagnose and troubleshoot application issues.
  • Willingness to speak up in Scrum ceremonies and discuss risks, quality issues, and product concerns.
  • Independent worker who can balance planned sprint work with ad-hoc requests from teammates.

ABOUT PAYFONE

In today’s world, it takes just a few bad actors to force businesses to treat all customers with suspicion. This leads to customer and employee frustration, increased operating costs and reduced revenue. Payfone delivers a seamless non-intrusive verification using your mobile phone’s inherent identity to provide persistent protection for businesses and their customers.
Payfone removes customer friction and drives user engagement with Instant Trust to enable the best possible experience while lowering the risk of loss due to friction and fraud.
The company is backed by leading venture firms, financial institutions and Mobile Network Operators and is based in New York.
Additional information is available at www.payfone.com.This position description should not be considered the final description of the position. It should be assumed that we would, to some extent, structure responsibilities in accordance with the successful candidate’s capabilities and changing business conditions.

Payfone is an equal opportunity employer committed to providing equal employment opportunity for all people regardless of race, color, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status or other personal characteristics.

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Technology we use

  • Engineering
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • react Languages
    • SpringFrameworks
    • AsteriskFrameworks
    • Luigi Frameworks
    • DB2Databases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • RedisDatabases
    • Dynamo DBDatabases

Location

Our teams are currently working remotely at the moment for both our Denver and New York locations.

An Insider's view of Prove

What are some social events your company does?

I love participating in social events at Prove and there are many opportunities to gather socially – from team and office happy hours to our annual holiday. The Chicago office recently took a dinner cruise on the Chicago River! There is also a book club that meets regularly and – my favorite – a Slack channel to share pictures of our pets.

Jennie

Manager, Production Operations

How has your career grown since starting at the company?

I'm constantly challenged to think outside the box. The complexity of our products creates an environment where the projects I'm working on require that I switch between several skills from documentation to data analysis and research. It couldn't get any better! I have a wider and deeper understanding of how a tech company operates.

Moses

Product Owner

How do you empower your team to be more creative?

I provide direction when needed, instill self-direction, and team collaboration. If the team identifies a gap in our product I ask the team how they would solve the problem. This enables them to take the initiative and brainstorm. However at the end of the day, we are a team, and team culture and innovation is what drives creativity.

Crystal

Director of Product Management

What makes someone successful on your team?

To be successful on our team you have to be willing to learn, have passion, and be a team player. I'm never afraid of asking questions because my teammates are so supportive and willing to help. We are all working towards a common goal, helping provide the best security and authentication for our clients!

Xian

Software Engineer

What are Prove Perks + Benefits

Prove Benefits Overview

Prove is proud to be an organization that keeps people safe and secure not only digitally with our solutions, but also internally with how we support and care for our employees. We offer a wide range of compensation & benefits programs that support Provers and their loved ones.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Open office floor plan
Quarterly engagement surveys
Hybrid work model
In-person revenue kickoff
President's club
Diversity
Highly diverse management team
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Prove employees can contribute up to $2700 annually to their FSA.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Discount through Fetch
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Prove provides employees with a 401(k) matching plan managed by Principal.
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Dependent Care FSA
Generous parental leave
Family medical leave
Fertility benefits
Through insurance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Grubhub credit when in office
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Fitness stipend
Through Gympass or Wellbeing Reimbursement
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Virtual coaching services

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