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Solutions Architect, MacOS

| Greater Boulder Area
Position: Solutions Architect, MacOS
About the Role:
As a Solutions Architect, you will research, develop and release technical solutions that increase JumpCloud adoption and extend the capabilities of the JumpCloud platform.
As an innovative technologist, with a deep understanding of the MacOS technical landscape, you will be responsible for advancing and integrating the JumpCloud platform into new technology frontiers by leveraging your prior experience as an IT professional.
You are an expert in the IT space who understands the best practices for managing MacOS systems in the business environment and the tools of the trade.
You can walk the walk and talk the talk when it comes to MacOS administration and posses a never-ending thirst for knowledge to stay up to date with technology trends in the fast-paced and evolving IT space.
You will work closely with our sales, product, engineering, success, and marketing teams to make an impact and leave a mark on the future success and evolution of the JumpCloud platform.
What you will be doing:
  • Own the ‘what’ and the ‘why’ of your ideas and transform your visions into technical solutions that compliment JumpClouds Directory-as-a-Service.
  • Codify and document open source and JumpCloud branded solutions in customer-facing scripts and utilities.
  • Perform competitive analysis on the directory services space to understand and articulate alternative offerings, their positioning, functionality and value propositions.
  • Act as a conduit between our customers, sales and product teams, ensuring that we design high quality and effective technical solutions designed to help solve our customer’s business challenges.
  • Act as a technical escalation point for both internal and external stakeholders.
What you should have:
  • Strong oral and written communication skills.
  • Strong scripting and/or development skills in at least one of the following languages: bash, osascript, Apple Script, Swift, Python, PowerShell, or Go.
  • Experience working in a support or corporate IT environment, and a history of climbing the support ranks (Tier 1 to Tier 2 to Tier 3, etc) by proving one's technical aptitude.
  • Extensive experience in MacOS system administration and deep understanding and knowledge of IT best practices.
  • A history of taking a programmatic approach to problem-solving and examples of solutions you’ve architected and implemented in the past that you can demonstrate and speak to.
Mac Specific (Very desirable experience with all is not essential):
  • Experience with DEP, VPP, Apple Business Manager and/or Apple School Manager
  • Experience deploying and administering MDM/UEM solution like AirWatch, JAMF, Meraki Systems Manga, Fleetsmith, Addigy, Simple MDM, or Micro MDM.
  • Experience implementing zero-touch workflows using DEP + MDM
  • Experience working with Munki, auto-pkg, DEP Notify
  • Experience with bash scripting
  • Experience working with MacOS configuration profiles
  • Experience working with Apple Server
Desirable but not essential:
  • Experience working with RESTful API’s
  • Experience working with Chef, Terraform, or Chocolatey
  • Experience using the applications VSCode and/or Xcode
  • Experience working with open-directory
  • Prior experience as a Solutions Architect at a SaaS or cloud forward company.
  • Experience working with software configuration and management
  • Experience in Linux and Linux administration in a business environment
  • Experience working with LDAP, SAML 2.0, SMB
  • HRIS administration experience (Namely, Bamboo Hr, Workday, etc)
  • Experience contributing to and working on open-source software projects.
  • Cloud computing expertise (Azure, AWS, GCP)
  • Experience creating and narrating screencast videos
  • Experience as an attendee or presenter at IT or security conferences
  • CI/CD pipeline experience
  • An understanding of agile methodology and practices
  • An understanding of Git and Git workflows
  • IT related certifications
  • Bachelor’s degree desired.
 
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • PowerShellLanguages
    • Node.jsFrameworks
    • VueFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

Located right off of Pearl Street, JumpCloud is close to the bus station, restaurants, breweries, and all that Downtown Boulder has to offer!

An Insider's view of JumpCloud

What’s the vibe like in the office?

A key trait for us is having an open, positive mind. We believe that taking the road less travelled - or at least exercising that path - will create new, different, and interesting ideas. We ask our teams to always consider the outside-of-the-box solution to a problem and encourage them to try those creative ideas.

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What makes someone successful on your team?

The course that we have charted is based on tremendous amounts of input and feedback from our entire team. As a company, our focus is clear and we don't want to vacillate or deviate from our mission. But, within that focus, our team influences a tremendous amount of what we do, don't do, and invest in.

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How do you make yourself accessible to the rest of the team?

I'm available pretty much anytime via email, Slack, phone, in person. More than the communication vehicles and time, I really like to dig in on projects with our teams. By working on important issues together as just another voice or hand to help, I think that helps the team feel that I'm accessible to them and there to help.

Rajat

CEO

What unique initiatives do you have that encourage innovation?

One of the core roles in our engineering group is called pathfinder. They are constantly looking at different areas of our product and future plans and coming up with innovative new ways to achieve these. These engineers lead sessions with cross-functional teams on how to leverage their innovations for competitive advantage in the marketplace.

Rajat

CEO

What are JumpCloud Perks + Benefits

Culture
Eat lunch together
Daily stand up
Open door policy
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Lunch and learns
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