Matillion is data transformation for cloud data warehouses. In addition to award-winning, highly rated products, we are proud to have highly rated employee reviews on Glassdoor.

Matillion is dual-headquartered in Manchester, UK and Denver, Colorado and we are expanding teams globally across all functions.

As a company, our core values drive our processes. We have a bias for action, we innovate and demand quality, we work with integrity, we are confident without arrogance, customer obsessed and care about our people and our communities. We are looking for people to join Matillion who share our integrity, drive and passion.

We are now looking to add a Solution Architect to #TeamGreen based in the US. This can be from our Denver office or we are offering the option to work remotely in the US.

A Solution Architect is the primary point of direct and indirect technical interaction with Matillion’s customers. A SA works in close collaboration with Sales, Engineering, and other teams internally as well as with customers, both during pre-sales and after purchase.

What you will be doing;

Answering customer support requests

• Providing reactive support to customers
• Normally via an email support portal
• Over WebEx / Zoom / GoToMeeting or similar, as and when required

Providing post sales support

• Helping the customer succeed, especially in their early use of Matillion
• Building example jobs
• Answering questions on best practices
• Help with specific use cases or integrations
• Participate in the on-call rotation

Delivering product demonstrations

• Delivering product demonstrations, forming the technical half of a live demonstration session
• Normally over WebEx / Zoom / GoToMeeting or similar
• Communicate and demonstrate the product’s features, advantages and USPs
• Answering technical questions that arise during the demonstration
• Use a standardized demonstration, but adapted if necessary according to each customer’s specific needs

Assisting customers during pre-sales

• Providing ad hoc assistance as necessary
• Normally over WebEx / Zoom / GoToMeeting or similar
• Getting the product set up
• Providing guidance on specific needs or specific cloud setup

Creating digital content

• Creating content that encourages customers to self-serve, helps sales and marketing, aids SEO, and helps customers succeed with Matillion
• Writing blog articles, varying between component-level, midrange, and offering thought leadership
• Writing technical articles
• Recording YouTube videosPlanning and delivering webinars

Attending Conferences

• Representing Matillion at industry conferences nationally or internationally
• Staffing the booth
• Answering questions from the public
• Giving ad hoc product demonstrations
• Attending user group meetings

Essential

• Enthusiasm for understanding and learning a wide range of technologies
• Strong ETL, Data Integration and SQL experienceExperience working with end-users
• Good understanding of the full software development lifecycle
• Experience working with RDBMS’s, especially one of the MPP databases: Redshift, Snowflake, BigQuery, Teradata or Azure SQL Data Warehouse
• Experience using Linux or with Bash scripting
• Cloud computing: one or more of the following: AWS, GCP or Azure

Desirable

• The following open source technologies: Postgres, MongoDBCloud infrastructure and network security fundamentals
• Continuous integration / continuous delivery (CI/CD) workflowsPython or JavaNoSQL environments
• Web Application Servers (httpd or Tomcat)A 1st or 2:1 in computer science or related subject (qualifications may be waived in lieu of experience)

Personal Capabilities Required, e.g. skills, attitude, strengths

• Passionate and enthusiastic about the latest information technology advancements.
• A self-confessed technology geek, with the ability to talk for hours about all things “data”.
• An intersection of technical skill and first-class customer communication.
• Consultant style, with solid technical/engineering backgrounds and good customer-facing experience.
• Ability to thrive in an Agile environment.
• Empathy and/or diplomacy when dealing with novices to the Cloud

#LI-Remote

Find out more about Matillion and our core company values.

- A truly flexible & remote working culture

- A culture that promotes work life balance

- Company Equity

- Access to mental health support

- 15 days PTO that increases to 25 after 12 months service

- 5 days paid volunteering leave

- Health insurance

- Life insurance

- 401K

- Career development with monthly hackdays and access to a Udemy account

& much more!

We are keen to hear from prospective employees, so please apply and a member of our Talent Acquisition team will be in touch.

Alternatively, if you are interested in Matillion but don't see a suitable role, please email [email protected]

Matillion is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all of our team. Matillion prohibits discrimination and harassment of any type, Matillion does not discriminate on the basis of race, colour, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by law.