Software Sustaining Engineer - SolidFire

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Are you data-driven?  We at NetApp believe in the transformative power of data – to expand customer touchpoints, to foster greater innovation, and to optimize operations.  We are designed for simplicity, optimized to protect, created to embrace future opportunity, and open to enrich choice.  We are the data authority for hybrid cloud, and we are helping our customers realize the full potential of their data.

 

We’ve built a Data Fabric for a data-driven world – to simplify and integrate data management across the resources that are best for the business.  With the Data Fabric, our customers can harness the power of cloud data services, build cloud infrastructures, and modernize storage through data management.

 

By building cloud infrastructures, customers get the scale and quality of service that modern applications require.  Only NetApp can help organizations focus on the business at hand when they develop a zero-touch infrastructure that manages apps, data and services as one integrated resource supporting both public and private clouds.

 

Job Summary

 

NetApp is looking for an experienced Software Sustaining Engineer. Critical technical skills and experience would include :
  • Linux kernel level crash dump analysis
  • Linux driver troubleshooting and analysis
  • Linux transport services (protocol support)
  • Fibre Channel
  • iSCSI
  • Passion around debugging and resolving complex storage related issues
  • Understanding of the VMWare ecosystem or other Virtualization technology
  • Strong C and or C++ skills along with Shell Scripting and Python
  • Experience in the support chain preferred
  • Good issue resolution documentation skills
  • Willingness to participate in an on-call rotation

 

 

 

Job Requirements

 

Qualified candidates must have previous systems level software development experience in the enterprise storage or networking peripherals industry. Additional requirements include:
  • Strong Linux experience building and qualifying Linux distros
  • Proven troubleshooting experience
  • Experience in scripting languages (e.g. python and bash)
  • Proficiency using kernel level debug tools (e.g. kgdb)
  • Proficient in Linux networking including bonding, bridging and experience debugging network issues
  • Development experience in C++ (can substitute C programming but must have the ability and desire to learn C++) Bonus
  • Experience building and/or maintaining packages under Ubuntu or Debian using dpkg and APT
  • Working exposure with the open source community (monitoring and contributing code)
  • Experience troubleshooting complex environments.

 

 

 

Education

 

  • B.S., M.S., or PhD. In Computer Science or other related field or equivalent
  • Minimum five years relevant experience

 

 

 

So get ready to tap into the data visionary within, and join us as we accelerate digital transformation and empower our customers to change the world with data!

 

If you ask a NetApp employee why they work here, the answer is inevitably the same: the people. At NetApp, our culture is at the heart of what we do. We place importance in trust, integrity, teamwork, and caring above all else. NetApp is a place where people are empowered to make a difference. Empowered to innovate. Empowered to collaborate. Empowered to help ourselves and others be data-driven and change the world. We take care of each other, our customers, our partners, and our communities simply because it’s the right thing to do.

 

We work hard but also recognize the importance of work-life balance for our employees because what’s important to them is important to us!  Recently we implemented Family First, which encourages employees to take paid time off to bond with a new child (through birth or adoption) or to care for a family member with a serious health condition.  Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to donate their time with their favorite organizations.  We provide comprehensive medical, dental, wellness and vision plans for you and your family.  We offer educational assistance, legal services, and access to discounts and fitness centers. We also offer financial savings programs to help you plan for your future.

 

Join us and see what empowerment can do. 

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Location

We have a beautiful Boulder office, with amazing Flatiron views, on the vibrant downtown Pearl Street.

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