We are obsessed with helping businesses deliver better digital products and experiences for their customers. Quantum Metric is paving the way for Continuous Product Design, a brand new methodology that is helping enterprises embrace digital transformation. Major enterprises across industries ranging from quick service restaurants to airlines and everything in between are reaping the benefits. The result: Teams agree on priorities, build products customers love, and innovate with speed and confidence.
Our number one goal at QM is happy people, happy culture. We offer numerous committees and resource groups, including the Women’s Resource Group, Parent’s ERG, and our DEI committee, to name a few. We bring the culture of a small knit startup to a rapidly expanding company, which has tripled its size in just 2 years. Our executives and managers come from an impressive range of backgrounds and are passionate about enabling their team to find their passion. Many of our employees work remotely, though we also have satellite offices in Chicago, Denver, and DC.
🚀 About the Role
As a Software Quality Engineer, you'll be tasked with ensuring quality with Quantum Metric's various tiers of architecture, specifically focusing on the Customer Experience (CX). From unit tests to end-to-end tests and beyond, you'll be directly entrusted with the task of building tests around code that runs on hundreds of millions of end-user devices at any given moment to code that ingests petabytes of analytics data each month that power our high fidelity session replays. It's a great responsibility that comes with an awesome opportunity for a massive and positive impact on our organization and our customers satisfaction!
🐉 Who are you?
You love writing code with the expressed goal of making things work better. You embrace the role of guardian over the products that you are entrusted with. We're looking for software developers who have an innate sense of where a problem is likely to occur, and how they can go about verifying that it doesn't. You enjoy brainstorming sessions with your peers and product owners to determine the best approaches forward. You see the importance of providing input and considering the points-of-view of those around you. Basically, you enjoy being a valued member of a healthy team. TEAM ON 3!
- Building automated tests- end-to-end, unit, integration, etc.
- Executing manual and automated test scripts
- Provide detailed documentation on bugs and defects in the appropriate testing tool
- Collaborating with Software Development on testing efforts and planning
- At least 1-2 years of professional software quality engineering experience
- Excellent communication skills
- Ability to work in an agile tech development environment
- Familiar with one or more test automation frameworks used for testing React web applications: Selenium, Jest, Mocha, Cypress, NightmareJS, TestCafe
- Proficient with Git and modern branching strategies
- Experience with CI/CD Pipelines
- Compensation: $60,000-90,000
🏆 Perks and Benefits
This will be the best group that you ever work with! We support one another through challenges and win as a team. Your hard work will be well rewarded. Most importantly, you'll be strapped to a technology rocket ship bound for greatness! Your success at Quantum Metric will be a milestone in your career.
Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company)
Employee Assistance Programs (EAP)
Voluntary Life & AD&D, STD, LTD
Healthy Rewards – Discount Programs
401k and Options / Equity
Time off (Paid Vacation, 9 Sick days, Holidays)
11 company holidays
3 weeks (120 hours) accrued vacation
Sick leave (according to state mandated allocation)
In addition to our more traditional benefits, we also offer generous perks, a flexible work environment, and numerous resources for professional development and team building.
Rewards and recognitions programs
Robust onboarding and training program
One-time stipend for work at home employees
Flexible work environments
Employee Discount Program (Perks at Work)
Employee Referral Program
Lead Referral Program
Latest MacBook Pro and awesome swag delivered to your door
Supportive and collaborative culture
RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)
About Quantum Metric
As the pioneer in Continuous Product Design, Quantum Metric helps organizations put customers at the heart of everything they do. The Quantum Metric platform empowers a customer-centric culture, using quantified empathy to align business and technical teams to effectively prioritize customers needs based on business impact.
Today, Quantum Metric captures insights from 20 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. 6 of our customers come from the top 25 Fortune 500 Companies. Our customer retention rate is 97%.
In January of 2021, Quantum Metric secured its place as the first tech unicorn of the year with an above $1 billion valuation and a $200 million Series B funding round, and we are using those funds to accelerate our product and people growth. Quantum Metric has been recognized as an excellent place to work by the Inc 5000 and the Deloitte 500.
If your background matches the above role and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you.