Software Engineering Manager - SaaS Platform

| Greater Boulder Area
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Do you enjoy leading a great team that is solving challenging problems using the latest technologies? Even better knowing that your work is highly visible and mission critical for thousands of organizations around the globe? 

JumpCloud (www.jumpcloud.com) is focused on delivering cloud-based directory services via a SaaS model and as a result we are solving some very difficult problems around identity, authentication, security, and cloud-based architecture scaling. 

We are searching for the best in the business when it comes to helping to design and build the next generation of server management and directory software. This disruptive new technology called Directory-as-a-Service® is reinventing a two decade old monopoly, giving organizations freedom of choice with their IT solutions.

What you’ll be doing:

As a result of continuing to grow the JumpCloud Engineering feature teams, we are hiring a Software Engineering Manager. You’ll have the opportunity to come into newly formed teams and play a key role in their success and development in addition to your growing your own career. 

You will be responsible for guiding the engineering teams reporting to you. You will have influence over our engineering practices in addition to product strategy and execution. You’ll build out features, help drive architecture, define best practices and enable product quality. We’re operating at startup scale and speed and as a manager you’ll help guide the way.

  • Engineering management for 2-3 agile teams comprised of Software Engineers, Software Development Engineers in Test (SDET), UI and QA engineers
  • Responsible for hiring, on-boarding and mentoring a diverse team of high potential team members
  • As an active member of the engineering leadership team, partnering with peers and other teams to build, lead and inspire a world class engineering organization
  • Product Owner for agile project teams - you will be both a first line manager for engineers on your team as well as performing the role of Product Owner (PO) for the team
  • Drive reuse of development work, platforming, and consistent technical and architectural direction across projects.

We’re looking for… Candidates should have experience delivering complex, distributed systems into production, an established track record in developing customer-facing software, technical ability, project management skills, great communication skills with the motivation to achieve results in a fast paced environment. 

  • 5+ years experience managing and leading teams developing SaaS products
  • Hands on experience working with Agile teams including Scrum
  • Experience managing cross functional teams including Dev and Quality
  • Proven ability to thrive in a fast-moving, team-oriented, collaborative environment
  • Experience partnering with Product Management and User Experience teams to build the best customer experience
  • Track record of continuous improvement through innovation, delivery, process development quality etc.
  • BS degree in Software Engineering, Computer Science, or equivalent. Strong technical foundation in software engineering design principles.

Bonus points if you have

  • Experience as an Agile Product Owner
  • Background in Identity and Access Management 
  • Experience managing managers and orgs with multiple teams

Where you’ll be working: Our corporate headquarters in downtown Boulder, right next to the Boulder Theater (where you can hear great bands warming up next door). While we are able to consider candidates who are willing to relocate, we are not able to process visas or transfers at this time. 

Why JumpCloud? JumpCloud is in the process of disrupting and modernizing a multi-billion dollar industry owned by the legacy IT vendors. You’ll have a voice in the organization, with a seasoned executive team, a supportive board and a proven market that our customers are excited about.

This is a great place to share and grow your expertise! You’ll work with top developers and product folks to continue to build a worldwide customer base. We’re out of the box thinkers, so your unique approaches to building a high performance product will be valued! 

Please submit your résumé along with a brief explanation about yourself and why you would be a good fit for JumpCloud. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • PowerShellLanguages
    • Node.jsFrameworks
    • VueFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • Google CloudServices
    • Google AnalyticsAnalytics
    • FigmaDesign
    • MiroDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • Monday.comManagement
    • WordpressCMS
    • DocuSignCRM
    • DriftCRM
    • LinkedIn SalesNavigatorCRM
    • OutreachCRM
    • SalesforceCRM
    • Salesforce CPQCRM
    • Salesforce PardotCRM
    • SendGridEmail
    • MarketoLead Gen

Location

Our HQ is located between Denver and Boulder. Since we're remote first with employees in most U.S. states and 14 countries, we use the office as a hub to bring people together for team events and meetings.

An Insider's view of JumpCloud

What’s the vibe like in the office?

A key trait for us is having an open, positive mind. We believe that taking the road less travelled - or at least exercising that path - will create new, different, and interesting ideas. We ask our teams to always consider the outside-of-the-box solution to a problem and encourage them to try those creative ideas.

Aaron

VP of People

What projects are you most excited about?

Growth! JumpCloud is actively growing in Denver/Boulder and across the U.S. Attracting and engaging a diverse group of talent as we continue to expand is my main focus. JumpCloud has a strong culture of learning, so we're always looking at what we're doing and adjusting to make it even better.

Katy

Manager, People Attraction

What makes someone successful on your team?

My team members feel empowered to create, design and execute with a lot of freedom at JumpCloud. This enables them to take an active role in their career development and the development of other team members at JumpCloud.

Courtney

Manager, Learning and Development

How do you make yourself accessible to the rest of the team?

I'm available pretty much anytime via email, Slack, phone, in person. More than the communication vehicles and time, I really like to dig in on projects with our teams. By working on important issues together as just another voice or hand to help, I think that helps the team feel that I'm accessible to them and there to help.

Rajat

CEO

How do you make yourself accessible to the rest of the team?

One of the core roles in our engineering group is called pathfinder. They are constantly looking at different areas of our product and future plans and coming up with innovative new ways to achieve these. These engineers lead sessions with cross-functional teams on how to leverage their innovations for competitive advantage in the marketplace.

Rajat

CEO

What are JumpCloud Perks + Benefits

JumpCloud Benefits Overview

JumpCloud offers comprehensive benefits package as well as many perks to enhance the employee experience! We offer everything from Flexible PTO policy, we are a Remote First company, meaning you could live next to the office and we'd never force you to come in, medical, vision, dental, life, accident insurance, legal perks, identity protection, professional development opportunities, a growing DEI&B program with ERG's, casual work environment, and more!

Culture
Partners with nonprofits
We partner with educational opportunities like the Turing School to provide support for early-career and underrepresented students interested in careers in software development and technology.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
JumpCloud is remote first, you are never required to come to the office (but you can if you want to)!
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
JumpCloud's management team is as diverse as our individual contributors and our executive staff is committed to DEI&B initiatives across the company.
Mandated unconscious bias training
Our unconscious bias training includes culture add vs fit, recency effect, halo/horns effect, like us bias, primacy effect, confirmation bias, and contrast effect and includes strategies to address
Mean gender pay gap below 10%
Diversity employee resource groups
Our ERG's include CloudPride (LGBTQIA+), BlackSpace (Black, Indigenous, and People of Color), WIT (Womxn in Tech), and Pa'lante (Latiné/Hispanic)!
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
JumpCloud employees can contribute up to $2850.00 annually to their FSA.
Disability insurance
Dental insurance
JumpCloud has two different dental plans to choose from.
Vision insurance
Health insurance
JumpCloud offers three different medical plans including an HSA plan where JumpCloud contributes to employees HSA accounts each paycheck (amount varies based on plan). Healthcare coverage starts day 1
Life insurance
JumpCloud offers group life benefits and a variety of voluntary life insurance options.
Wellness programs
JumpCloud offers a premium subscription to the Calm app for each employee!
Mental health benefits
JumpCloud offers an EAP (Employee Assistance Program) at no cost to the employee. Our medical benefits include coverage of mental health/wellness.
Transgender health care benefits
Wellness days
Abortion travel benefits
JumpCloud's employee healthcare benefits include expanded medical travel coverage. Medical travel coverage is available when there is no provider located within 100 miles of an employee's home.
Financial & Retirement
401(K)
In addition to 401k, meet with a personal financial consultant to assist with financial wellness planning. This benefit is provided at no cost to team members and includes unlimited 1:1 sessions.
401(K) matching
JumpCloud matches 50% of employee's contributions up to 6%.
Company equity
Child Care & Parental Leave Benefits
Childcare benefits
JumpCloud offers a dependent care FSA option, where employers can set aside pre-tax dollars for child care or other dependent care.
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
JumpCloud offers an unlimited PTO program to our team members.
Paid holidays
Paid sick days
We have Unlimited Paid Time Off which includes both vacation and sick time.
Flexible time off
Office Perks
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

JumpCloud is always evaluating and listening to our employees to offer the most beneficial benefits for JumpCloudians!

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