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Software Engineer

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Our Purpose
Small business makes the world go 'round – it's the heart of the global economy. At Xero we want millions of small businesses to thrive through beautiful software, advice and connections. We aim to make being a small business more efficient and profitable, and more enjoyable too.


How you'll make an impact

Based in Denver, you will be part of the Backups team, a cross-functional agile infrastructure development team. Our goal is to create a platform solution in AWS for Xero product engineering teams in a highly automated fashion. You will write API-first software to deploy, monitor, and maintain Xero's core platform.

You'll be able to work in collaboration with your team and other Xero's to help create and deliver beautiful software to our customers, faster. You'll regard engineering teams as your customers, and test, measure and learn how best to provide them value.

You'll maintain the standard for engineering excellence at Xero and support your team members in building collaborative products together. You'll contribute to our cross functional environment working towards the same objectives, using modern techniques.

You'll help build and manage software that solves engineering problems at scale. You will be enabled to seek clarity with technical complexities and be able to demonstrate smart ways to simplify. You'll be able to make data driven based decisions that will release value early to solve Xero customers' problems more effectively.

What you'll do

  • Be customer-focused; develop robust, high quality work based on informed technical decisions to reduce barriers for customers.
  • Be kind; embrace our culture where we encourage diversity in a psychologically safe workplace. Voice your own opinion while considering the opinions of others.
  • Be engaged; actively contribute to your team activities, initiatives and technological challenges, while working towards your product roadmaps. Maintain processes and monitoring to drive incremental improvement.
  • Be collaborative; work with the team and others to achieve a good outcome using a working style that suits the problem at hand. Take operational responsibility for services, which may include 24x7 on call rotation.
  • Be coached; proactively work with your manager on your personal and career development, highlighting any training/development needs and following through with actions agreed.


Success looks like

  • Contribute to roadmap and aligning with the agreed vision
  • Take ownership of personal/career development
  • Communicate effectively and respectfully giving and receiving feedback 
  • Display empathy and inclusion in interactions with others
  • Meeting agreed Service Level Objectives for operational performance
  • Ensure continued improvement in ways of working for efficient delivery 
  • Provide support and guidance to teams that use our platform services
  • Play an active role within the Communities of Practice in Xero
  • Hands-on experience automating infrastructure in a cloud environment, preferably AWS
  • A strong desire to automate testing processes, build software tools, and create infrastructure-as-code solutions in a DevOps environment
  • Practical experience with infrastructure-as-code (with tools like Powershell, Golang, Cloudformation, Terraform, Ansible, Chef, etc.)
  • Experience with an object-oriented programming language (like Python, C#, Java, etc.)
  • Understanding of REST APIs
  • Familiarity with agile software development methodology and tooling, including continuous integration and continuous delivery
  • Exceptional troubleshooting and analytical abilities 

What you'll bring with you

Critical competencies

  • Living the vision & values: Keeps Xero's vision and values at the forefront of decision-making, actions, communication and behaviors.
  • Delivery: Has track record of innovating and delivering technology in a team and solving customer's problems through software.
  • Growth mind-set: Understands that competency is not fixed but is enhanced through dedication and hard work.
  • Self-awareness: Has an awareness of EQ and is capable of recognizing one's own emotions and of those around you.
  • Balance: Maintains a healthy personal/work-life harmony. Considers the wide range of learning and social opportunities at Xero against the needs of the team.
  • Great communication skills: Speak and write clearly, succinctly and articulately without relying on jargon.
  • Relationship building: Successfully builds trust and credibility with stakeholders and team. 

Experience 

  • 2+ years experience in delivering code to production in a commercial environment.
  • Proven ability to work with others and navigate areas of conflict in an open, positive and proactive way.
  • Experience with modern product and engineering principles and practices.

 

What we offer

The opportunity to be part of a growing global success story; a fun, fast-paced work environment and a relaxed, supportive team which encourages personal growth; competitive salary, shares in the company; generous 4-weeks of PTO, 5 wellness days, standard holidays and office closure between Christmas and New Year's; flexible work arrangements and a plush new office environment in downtown Denver.

If you are ready to take on a new challenge in a fast-paced organization where the sky's the limit we want to hear from you.

This position description is intended merely as a guideline of the responsibilities involved in the position. The employee is expected to perform any other duties as reasonably required by their Manager.


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Christina Rowe
Global Head of Learning and Capabilities
CREATING SAFE SPACES
Share your voice and find support
As an ERG leader, Christina Rowe does more than schedule events. “My role involves listening to the needs of group members regarding career development, community and more,” she said. Through her ERG involvement, Rowe has gained a greater understanding of her peers’ diverse life experiences and skill sets while fostering dialogue related to topics that are often avoided in the workplace, such as women’s health. “It’s been a great way to help other women grow their careers and create a safe space for hard conversations,” she said.
As an ERG leader, Christina Rowe does more than schedule events. “My role involves listening to the needs of group members regarding career development, community and more,” she said. Through her ERG involvement, Rowe has gained a greater understanding of her peers’ diverse life experiences and skill sets while fostering dialogue related to topics that are often avoided in the workplace, such as women’s health. “It’s been a great way to help other women grow their careers and create a safe space for hard conversations,” she said.
Knowing that Xero puts so much awareness and investment into diversifying our leadership team makes me proud to be here.
Erika Porras Gutierrez
Platform Engineer
EDUCATION FOSTERS EMPATHY
A focus on learning cultivates compassion
Erika Porras Gutierrez’s work leading Xero’s ERG for Indigenous Americans has enhanced her employee experience in several ways. “It has clarified what inclusion really means, taught me new ways of interacting with people and made me more empathetic,” she said. Not only has she grown personally due to this role, but it’s also encouraged her to engage with other engineering teams in an effort to better understand her peers’ needs. She’s currently helping plan an event that will enable Indigenous people to share their unique stories with others in the company.
Erika Porras Gutierrez’s work leading Xero’s ERG for Indigenous Americans has enhanced her employee experience in several ways. “It has clarified what inclusion really means, taught me new ways of interacting with people and made me more empathetic,” she said. Not only has she grown personally due to this role, but it’s also encouraged her to engage with other engineering teams in an effort to better understand her peers’ needs. She’s currently helping plan an event that will enable Indigenous people to share their unique stories with others in the company.
Sharing our lives and our stories is how people connect and create community, and that is exactly what ERGs are all about.
Eean Tyson
Talent Specialist
BELONGING BUILDS PROGRESS
Inclusion defines connections and the talent search
Eean Tyson’s role as the co-chair of Black Xero enables him to champion inclusion and cultivate community across the company. “I want to ensure people feel a sense of belonging,” he said. Besides helping team members build meaningful connections with each other, he also spearheads talent-related initiatives that are informed by the organization’s DEI efforts. For instance, he recently took part in a scoping session in order to develop a road map for diverse hiring practices.
Eean Tyson’s role as the co-chair of Black Xero enables him to champion inclusion and cultivate community across the company. “I want to ensure people feel a sense of belonging,” he said. Besides helping team members build meaningful connections with each other, he also spearheads talent-related initiatives that are informed by the organization’s DEI efforts. For instance, he recently took part in a scoping session in order to develop a road map for diverse hiring practices.
I ask questions, validate others’ concerns and feelings, and ultimately aim to ensure everyone feels safe at Xero.

What are Xero Perks + Benefits

Xero Benefits Overview

Xero offers a variety of benefits aimed at helping our employees maintain their physical, financial and mental wellbeing, allowing them to bring their best selves to work each day

Culture
Volunteer in local community
Xero employees are given a day off each year to volunteer in their communities.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Remote work program
Typically, we work from home as needed. During COVID, all employees are working remotely and have access to stipends to access the equipment they need to be successful.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
42% of Xero's leadership team is female, while our Board of Directors maintains an equal gender balance. Xero was included in Bloomberg's 2020 Gender Equality Index report.
Mandated unconscious bias training
All Xero employees will complete online unconscious bias training during on-boarding
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
The talent and leadership teams at Xero are committed to building diverse talent pipelines that reflect the communities we serve.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Xero allows employees to set aside pre-tax dollars for medical and dependent care expenses. $2,650 annual limit for healthcare FSA
Disability insurance
Xero's long and short term disability plans provide income protection at 60% of annual base salary
Dental insurance
Cigna dental PPO plan
Vision insurance
VSP vision plan
Health insurance
Xero offers a variety of health plans including Cigna HSA, Cigna PPO, and Kaiser HMO for Colorado and California employees
Life insurance
Provided to Xero employees at no cost. Coverage for each employee of 2x annual base salary up to $500,000
Wellness programs
Xero will fund up to $300 annually in employee health reimbursement account to be used toward a health improvement activity including gym membership, mental, physical or financial health
Mental health benefits
Concern EAP benefits for all employees
Financial & Retirement
401(K)
401(K) matching
Xero will match 100% on the first 3% contributions plus 50% match on next 2% of contributions
Company equity
All Xero employees are granted Restricted Stock Units at a certain percentage of their base salary which vests over a 3 year period
Child Care & Parental Leave Benefits
Generous parental leave
26 weeks paid parental leave.
Vacation & Time Off Benefits
Generous PTO
Xero offers 21 days of paid time off, 10 wellness days, as well as 11 paid holidays per calendar year. We also participate in a company wide shut down between Christmas and New Years Day
Paid volunteer time
Xero encourages employees to give back to our communities by providing 8 hours of paid volunteer time per year
Paid holidays
11 paid holidays per calendar year
Paid sick days
Each employee is granted 10 wellness days per year in addition to our generous PTO
Office Perks
Commuter benefits
Set aside pre and/or post tax dollars for commute related transit, parking and bike expenses
Company-sponsored outings
Annual holiday party, as well as a summer celebration!
Free snacks and drinks
You find a variety of fruit, chips, nuts, snack bars, sodas and iced tea in the Xero kitchen
Some meals provided
Breakfast each Tuesday and lunch every Thursday from a variety of local vendors
Company-sponsored happy hours
Happy hour starts every Friday at 4!
Fitness stipend
Our monthly health reimbursement plan can be used towards your fitness membership or a variety of other health related wellness programs
Professional Development Benefits
Job training & conferences
Teams have budget set aside each year to support growth and up-skilling
Lunch and learns
Promote from within
Customized development tracks

Additional Perks + Benefits

Xero leadership consistently reviews benefits to ensure they are competitive and allow our people to bring their full selves to work each day.

View full list of perks + benefits
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