Software Engineer, SaaS Applications

| Greater Boulder Area
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Position: Software Engineer, SaaS Applications
Do you enjoy solving challenging problems using the latest technologies within a great team? Even better knowing that your work is highly visible and mission critical for thousands of organizations around the globe? 
JumpCloud is searching for the best in the business when it comes to the next generation of server management and directory software. We built a disruptive new technology called Directory-as-a-Service® and it is reinventing a two decade old monopoly, giving organizations freedom of choice with their IT solutions. We're delivering cloud-based directory services and as a result are trying to solve some very difficult problems around identity, authentication, security, and cloud scaling. 
What you’ll be doing:

We’re looking for a Software engineer with a breadth of web product experiences and technologies to be the next members of our awesome team. As an integral member you will work closely with the Infrastructure, Security, and Operations team to solve critical issues in our core application stack as well as working with the architecture team on longer term resilience, scalability and performance projects. You'll jump in to fix immediate customer issues as well as work on longer term solutions. 
This is a great role for developers who enjoy working close to customer issues, desire variety in their daily work and like working across the breadth of a large product. It's ideal for someone who enjoys a sustaining engineer role, a software engineer who has been on a product team for awhile and craves variety beyond releasing features, or a escalation or support engineer who has modified production code through the code fix process and has the desire to work in cloud technologies.
This high visibility position is an ideal role for someone who enjoys having a broad understanding of the technologies used in our product. Half of your time you'll be working collaboratively with our customer success and engineering teams across the stack to fix critical issues that keep customers happy. You'll investigate and implement code fixes to resolve product issues in the entire stack. The other half you'll be doing deep analysis of the code to identify problem areas and expand the architecture and scalability. These are longer term projects that enhance our base platform's resilience.

  • Investigate and implement code fixes to reduce pain points in the entire stack, this includes production issues, not just bugs. 
  • Deep analysis of the code to understand and articulate code and implementation issues in Go and other programming languages.
  • Work within the team on maintainable code, problem diagnosis, and serviceability.
  • Design, implement, and improve existing tools to help diagnose problems in order to reduce time to resolution.

We’re looking for...
You will be using the latest technologies like GoLang, Vagrant, Docker, Saltstack, ELK Stack, Redis, etc. But wait, you haven’t used those technologies? No worries: we’re open-minded and we believe that good engineering is not technology specific.

  • A full stack engineer with strong backend end experience, who enjoys the pace and urgent nature of fixing critical customer issues.
  • At least 3 years of commercial web software development experience in a variety of languages (Java, Python, C, or C++) and a strong desire to learn Golang.
  • Experience with SaaS applications in the cloud and a solid understanding of cloud technologies (AWS preferably)
  • Database experience, including relational and nonrelational databases
  • Comfortable with Linux/OSX as desktop development environment
  • Enjoys context switching as quickly as the situation demands. 
  • Flexibility to take on a myriad of assignments across several project areas.
  • Passion for product and customer, not just for code
  • Strong team player that wants to win together. We are both Agile and agile, and we’re a team that’s constantly working together
  • Bachelor’s degree in Computer Science or a closely related field

Where you’ll be working: Our corporate headquarters in downtown Boulder, right next to the Boulder Theater.
We are happy to consider candidates who are targeting relocation to CO but can not consider H1B transfers at this time.
Why JumpCloud?  You’ll have a voice in the organization, with a seasoned executive team, a supportive board and a proven market that our customers are excited about.
This is a great place to share and grow your expertise! You’ll work with top engineers and product folks to continue to build a worldwide customer base. We’re out of the box thinkers, so your unique approaches to building a high performance product will be valued! 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • PowerShellLanguages
    • Node.jsFrameworks
    • VueFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • Google CloudServices
    • Google AnalyticsAnalytics
    • FigmaDesign
    • MiroDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • Monday.comManagement
    • WordpressCMS
    • DocuSignCRM
    • DriftCRM
    • LinkedIn SalesNavigatorCRM
    • OutreachCRM
    • SalesforceCRM
    • Salesforce CPQCRM
    • Salesforce PardotCRM
    • SendGridEmail
    • MarketoLead Gen

Location

Our HQ is located between Denver and Boulder. Since we're remote first with employees in most U.S. states and 14 countries, we use the office as a hub to bring people together for team events and meetings.

An Insider's view of JumpCloud

What’s the vibe like in the office?

A key trait for us is having an open, positive mind. We believe that taking the road less travelled - or at least exercising that path - will create new, different, and interesting ideas. We ask our teams to always consider the outside-of-the-box solution to a problem and encourage them to try those creative ideas.

Aaron

VP of People

What projects are you most excited about?

Growth! JumpCloud is actively growing in Denver/Boulder and across the U.S. Attracting and engaging a diverse group of talent as we continue to expand is my main focus. JumpCloud has a strong culture of learning, so we're always looking at what we're doing and adjusting to make it even better.

Katy

Manager, People Attraction

What makes someone successful on your team?

My team members feel empowered to create, design and execute with a lot of freedom at JumpCloud. This enables them to take an active role in their career development and the development of other team members at JumpCloud.

Courtney

Manager, Learning and Development

How do you make yourself accessible to the rest of the team?

I'm available pretty much anytime via email, Slack, phone, in person. More than the communication vehicles and time, I really like to dig in on projects with our teams. By working on important issues together as just another voice or hand to help, I think that helps the team feel that I'm accessible to them and there to help.

Rajat

CEO

How do you make yourself accessible to the rest of the team?

One of the core roles in our engineering group is called pathfinder. They are constantly looking at different areas of our product and future plans and coming up with innovative new ways to achieve these. These engineers lead sessions with cross-functional teams on how to leverage their innovations for competitive advantage in the marketplace.

Rajat

CEO

What are JumpCloud Perks + Benefits

JumpCloud Benefits Overview

JumpCloud offers comprehensive benefits package as well as many perks to enhance the employee experience! We offer everything from Flexible PTO policy, we are a Remote First company, meaning you could live next to the office and we'd never force you to come in, medical, vision, dental, life, accident insurance, legal perks, identity protection, professional development opportunities, a growing DEI&B program with ERG's, casual work environment, and more!

Culture
Partners with nonprofits
We partner with educational opportunities like the Turing School to provide support for early-career and underrepresented students interested in careers in software development and technology.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
JumpCloud is remote first, you are never required to come to the office (but you can if you want to)!
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
JumpCloud's management team is as diverse as our individual contributors and our executive staff is committed to DEI&B initiatives across the company.
Mandated unconscious bias training
Our unconscious bias training includes culture add vs fit, recency effect, halo/horns effect, like us bias, primacy effect, confirmation bias, and contrast effect and includes strategies to address
Mean gender pay gap below 10%
Diversity employee resource groups
Our ERG's include CloudPride (LGBTQIA+), BlackSpace (Black, Indigenous, and People of Color), WIT (Womxn in Tech), and Pa'lante (Latiné/Hispanic)!
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
JumpCloud employees can contribute up to $2850.00 annually to their FSA.
Disability insurance
Dental insurance
JumpCloud has two different dental plans to choose from.
Vision insurance
Health insurance
JumpCloud offers three different medical plans including an HSA plan where JumpCloud contributes to employees HSA accounts each paycheck (amount varies based on plan). Healthcare coverage starts day 1
Life insurance
JumpCloud offers group life benefits and a variety of voluntary life insurance options.
Wellness programs
JumpCloud offers a premium subscription to the Calm app for each employee!
Mental health benefits
JumpCloud offers an EAP (Employee Assistance Program) at no cost to the employee. Our medical benefits include coverage of mental health/wellness.
Transgender health care benefits
Wellness days
Abortion travel benefits
JumpCloud's employee healthcare benefits include expanded medical travel coverage. Medical travel coverage is available when there is no provider located within 100 miles of an employee's home.
Financial & Retirement
401(K)
In addition to 401k, meet with a personal financial consultant to assist with financial wellness planning. This benefit is provided at no cost to team members and includes unlimited 1:1 sessions.
401(K) matching
JumpCloud matches 50% of employee's contributions up to 6%.
Company equity
Child Care & Parental Leave Benefits
Childcare benefits
JumpCloud offers a dependent care FSA option, where employers can set aside pre-tax dollars for child care or other dependent care.
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
JumpCloud offers an unlimited PTO program to our team members.
Paid holidays
Paid sick days
We have Unlimited Paid Time Off which includes both vacation and sick time.
Flexible time off
Office Perks
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

JumpCloud is always evaluating and listening to our employees to offer the most beneficial benefits for JumpCloudians!

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