Software Engineer - Payments
Zoomies help the world connect — and deliver happiness while doing it. We set out to build the best video conferencing product for the enterprise, and today help people communicate better with products like Zoom Phone, Zoom Rooms, Zoom Video Webinars, Zoom Apps, and OnZoom.
We’re problem-solvers and self-starters, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to dig deep into impactful projects that are changing the way people communicate, and enjoy opportunities to advance your career in a diverse, inclusive environment.
The Billing and Payments Engineering Team is responsible to deliver an awesome buying user experience, enable self-serve actions to manage Billing, Payments and Services for the customers, Usage rating, build billing operation tools and reporting capabilities. Our goal is to create a unified Billing platform for Consumers and Partners, ability to sell Zoom products (standalone vs bundles, standard vs promotions/discounts, recurring vs usage) through Online and API. If you are motivated by delivering happiness, come join us at Zoom!
RESPONSIBILITIES
Build and maintain Zoom’s Online eCommerce Flow, Middleware & Third-party Integration and Service provisioning solutions
Design and implement modules to our Payments Infrastructure to expand the International reach of Zoom’s Payment Methods by adding Alternate Payment Methods
Optimize the Payments processing for high success rate
Introduce dynamic Payment Gateway routing to send the payment request based on rules defined in configuration to save the cost on transaction fee
Construct an operational dashboard to monitor the Payment Transaction states, and to identify activity and patterns indicative of fraudulent behavior
Troubleshoot customer issues and provide technical support to resolving issues in Production environment
Analyze and optimize program performance, and monitoring
Utilize Agile Software Methodology to deliver solutions iteratively and produce high quality technical design documents that utilize UML diagrams and design patterns
Collaborate with other Enterprise Systems teams to deliver end-to-end solutions utilizing Billing, CRM, CPQ, Taxation and Payment systems
QUALIFICATIONS
BS/MS degree Computer Science or related area or equivalent experience
7+ years of software engineering experience
Be proficient in Java language, familiar with HTTP protocol and servlet specification, and master Java open source frameworks such as Spring, Spring MVC, Spring boot, and mybatis, etc
Proven experience in implementing integrations to support different payment methods like Credit/Debit Card, Paypal, Electronic Fund Transfer, Apple Pay, Google Pay and other regional payment methods such as SEPA, Boleto, Alipay, WeChat, UPI, RuPay
Experience in building marketplace and/or platform solutions integrating with Stripe Connect, Paypal Commerce and Adyen for Platforms
Skilled in developing applications using microservices
Experience with Java Servlets, REST and SOAP
Experience with Java Multithreading: concurrent data structures, parallel algorithms, and thread management
Expertise with relational and NoSQL databases like MySQL, DynamoDB, Hbase, Redis and/or others
Familiar with Linux system and the use of high-performance application server nginx and Tomcat
Understanding of Web Technologies: HTML, JavaScript, HTTP and backend programming of Web applications in Java
Strong design and coding skills, understand object-oriented design, familiar with object-oriented design principles, master design patterns and application scenarios
Understands complex workflows and develop validate innovative solutions to solve difficult problems
Development of eCommerce and/or marketplace platforms preferred
Experience with SaaS Billing, Finance, Rating, Provisioning and Reports development is a plus
Experience in java basic technology system (including JVM, class loading mechanism,
multithreading concurrency, IO, network) is a plus
Excellent Verbal and written communication skills preferred