Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Computer Engineering

Travel Percentage :

25%

Job Description

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team:

FIS empowers small to large retirement plan providers around the globe with a comprehensive, integrated suite of retirement solutions. Our industry-leading offering includes an extensive selection of technology and services.  From record keeping technology and plan administration and compliance solutions, to financial wellness that supports all aspects of retirement services business and positions our clients for future growth.  We are looking for a talented resource, who is comfortable working multiple appropriately prioritized issues and/or projects at a time.   One who desires to be a part of this global dynamic retirement technology team where they will grow personally, technically and professionally.

Job Summary:

Responsible for new business implementation, upgrades and maintenance of OmniDC client infrastructure in ASP.  Extensive knowledge of OmniDC a must. Installs / upgrades software and establishes production job schedules based on business requirements.  Coordinates communication between OmniDC and other integrated products such as EXP AG, Data Validation Web, AdminWeb, OmniTrade, OmniPay and Participant/Sponsor/Broker webs. Supports investigation / resolution of production related issues as they surface. Sets up interfaces between OMNI and clients / vendors via FTP/SFTP processes. Some evening / weekend work may be required. Minimal travel requirements. 

What you will be Doing:

• Project Implementation:  

• Manage the client's issues and facilitate resolution with other team members. 

• Extensive COBOL experience, including development and support 

• Use present information (log files, system information dumps, information submitted by front-end users, etc.) to debug and correct errors in both batch and online processing 

• Translating systems specifications into technical design and specifications 

• Document User Change Requests 

• Work with development to facilitate design and to correct system bugs. 

• Ensure system objectives are met and that the outputs produced are in accordance with client requirements 

• Provides support to business users by identifying and assessing key issues that arise. 

• Provides support to the Project Manager in developing and maintaining project tasks and timelines. 

• Create and maintain checklists for each product implementation or upgrade and ensure proper completion and quality control of all checklist steps 

• Help to identify and redirect non-implementation related issues (Scope Changes, Product Enhancements, billable service requests, product defects, etc.) 

• Regularly report on ASP Technical success / failure rates in meeting established operating standards.  Help to identify and correct problem areas. 

• Maintain familiarity with Omni products, their latest versions and supporting infrastructures.  

• Provide after hour emergency support of assigned products within the ASP production support team.

• Analyzing and recommending alternatives for solutions. 

Technologies supported:

• Knowledge and experience with job schedulers, preferably TWS  

• Knowledge and experience with both Unix/AIX and Windows scripting   

• Knowledge and experience with interfacing w/ SMTP email applications 

• Knowledge and experience with Microsoft Office products that are used for/during project tasks: Word, Excel, PowerPoint, Visio, etc. 

• Knowledge and experience with VShell (Van Dyke Technologies) commands used for connectivity and file transfers 

• Knowledge and experience with file compression products, preferably pkzip, gzip, 7zip 

• File editing tools on both Windows and Unix/AIX platforms  

• Linux experience required

• SAS experience a plus

Education, Work Experience and Skills: 

• Bachelor of Arts/Bachelor of Science degree or the equivalent of education and experience 

• 5+ years of related experience, as described above 

• Experience with Omni suite of products is required 

• Experience with OmniScript is preferred

• Extensive COBOL experience is required 

• Very good understanding of Project Life Cycle including: Project 

• Definition/Direction, Requirements Gathering, Analysis, Implementation, and Document Preparation 

.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.