Site Reliability Engineering (SRE) Engineer - Telephony

| Greater Denver Area

Site Reliability Engineering (SRE) Engineer - Telephony


Job Type:
Full-Time
Location:
Denver, CO
Department:
SRE NOC

The RingCentral environment is dynamic, success-driven, team-oriented and committed to providing world class service for its customers. Do you have the ability to thrive in a fast-paced environment? We are looking for candidates with an entrepreneurial spark!

We're not a phone company; we're a cloud business-solutions provider. We've thrown out the old PBX along with its rigid rules and eliminated the complexity and unnecessary expense of managing business communications the old way.

RingCentral is a leading Unified Communications as a Service (UCaaS) provider, offering an innovating suite of telephony, contact center, video conferencing, and collaboration products for enterprise, mid-size companies, and small businesses.

 Job Description:

The SRE Engineer contributes to the strategic objectives of the System Operations Division by providing telecommunication services and support. In this role you will perform the day to-day tasks for running of cloud-based environment consisting of telephony servers, media servers, fax servers, SIP proxies, etc. The SRE Engineer also investigates problems with applications and researches cloud-based VoIP telecom solutions. The SRE Engineer performs statistical analysis of data and participates in deployment procedures.

 Responsibilities:

  • Administer, update and support unique components of our platform based on Linux and Windows OS, oriented on voice and fax telecommunication services for customers
  • Participate in projects intended to improve infrastructure, including the integration of new systems and software
  • Perform pre-production tests in Staging environments
  • Deploying, configuring, and maintaining of voice and fax services, equipment and devices
  • Responsibility for software and hardware capacity expansion
  • Keeps a keen eye on all RingCentral monitoring systems
  • Solves any problems that arise in services

 Qualifications:

  • Bachelor's Degree in Computer Science, Information Technology or similar
  • 3+ years of experience in the position of VoIP engineer
  • Strong grasp of Computer Science, Math and Science
  • Remote administration of servers, network devices
  • Systems: Windows, Linux
  • Networking: Switches, Routers, Hubs, Servers, Cables, Racks, Firewalls, VLAN, TCP/IP, VoIP, BGP, SIP, RTP, RTCP, T.38
  • Scripting skills: One of more of: Shell, Perl, Python, vbs, cmd
  • Willingness to learn cloud telephony technologies.
  • 247 systems support
  • Good communication skills
  • Good team player

 
Preferred Skills:

  • VoIP knowledge and configuration of VoIP equipment (Polycom, Cisco, Linksys, etc)
  • Convedia, or any kind of Telco Proxy based on Kamailio
  • SER / OpenSER / Kamailio
  • Monitoring of Distributed Systems
  • C/C++, PL-SQL


About RingCentral

RingCentral, Inc. (NYSE: RNG) is a global provider of cloud unified communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral empowers today's mobile and distributed workforces to be connected anywhere and on any device through voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, and fax. RingCentral provides an open platform that integrates with today's leading business apps while giving customers the flexibility to customize their own workflows. RingCentral is a leader in the 2016 Gartner Magic Quadrant for Unified Communications as a Service Worldwide for the second consecutive year. RingCentral is headquartered in Belmont, Calif. 


RingCentral is an EEO/AA employer.

Read Full Job Description

Technology we use

  • Product
  • Sales & Marketing
    • ConfluenceManagement
    • MedalliaCMS
    • BoxCMS
    • SalesforceCRM

Location

We are located in the Denver Tech Center.
8005 South Chester Street Suite 200, Centennial, CO 80112

What are RingCentral Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Daily Meals Provided
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
More Jobs at RingCentral30 open jobs
All Jobs
Design + UX
Dev + Engineer
HR
Legal
Marketing
Operations
Project Mgmt
Sales
Content
Operations
new
RingCentral
Operations
new
RingCentral
Operations
new
RingCentral
Operations
new
RingCentral
Design + UX
new
RingCentral
Operations
new
RingCentral
HR
new
RingCentral
Sales
new
RingCentral
Project Mgmt
new
RingCentral
Operations
new
RingCentral
Operations
new
RingCentral
Operations
new
RingCentral
Operations
new
RingCentral
Sales
new
RingCentral
HR
new
RingCentral
Project Mgmt
new
RingCentral
Sales
new
RingCentral
Sales
new
RingCentral
Marketing
new
RingCentral
Sales
new
RingCentral
Sales
new
RingCentral
HR
new
RingCentral