Company Overview:

Arturo is an AI property analytics company that empowers companies with unparalleled property insights to make the most innovative and best decisions for their business and clients. Arturo delivers on-demand property data utilizing multi-source imagery via a configurable API, enabling better risk assessment. 

Our Site Reliability Engineer is responsible for a variety of process and infrastructure initiatives, including platform maintenance and enhancements for Arturo’s product suites, automating existing pipelines to improve efficiency and long-term ecosystem health, performing software updates across our AWS platform, and ensuring that our products are performing as expected.

What you will do:

• Ensure that Arturo’s apps and services are highly available, scalable, and maintainable.
• Measure and monitor all performance metrics of our production systems: availability, latency, throughput, etc.
• Take action during outages or performance degradations, solve the problem or escalate as appropriate.
• Maintain and extend existing configuration management deployments
• Perform software installations using existing infrastructure and configuration management tools
• Collaborate with the DevOps team to migrate existing deployment tools into a fully automated and managed process
• Collaborate with the DevOps team to extend and enhance existing CI/CD pipelines
• Work directly with the DevOps team and software engineers to ensure system integrity
• Monitor metrics and develop ways to improve telemetry gathering, reporting, and alerting
• Work across the engineering team to prevent and eliminate recurring issues
• Develop and maintain scripts/playbooks to improve internal processes and improve customer experience when problems occur

What you bring:

• Two years in an SRE/DevOps role or related IT field
• Strong Linux and Bash skillset
• Familiarity with configuration management tools (e.g., Salt, Ansible, Chef, Puppet)
• Familiarity with AWS (in particular EC2, S3, IAM, ECS, Lambda, and CloudWatch), CI/CD tools (e.g., Jenkins)
• Strong Python skills
• Experience with containerized systems in a cloud environment
• Familiarity with Scrum and Agile development methodologies
• Up-to-date on latest industry trends; able to articulate trends and potential clearly and confidently
• Good interpersonal skills and communication with all levels of management

Nice to have:

• Kubernetes experience
• ELK or equivalent logging/monitoring stack
• Experience with API management/interaction tools (Apigee, API Gateway, Postman)
• Sonarqube or equivalent tool
• Service Mesh experience

Key Competencies at Arturo:

• Willingness to learn – You have an insatiable desire to continue growing, a fearless approach to the unknown, and love a challenge
• Teamwork/Collaboration – You like working with others; you participate actively and enjoy sharing the responsibilities and rewards. You pro-actively work to strengthen our team. And you definitely have a sense of humor
• Critical Thinking – You incorporate analysis, interpretation, inference, explanation, self-regulation, open-mindedness, and problem-solving in everything you do
• Drive for Results – You keep looking forward, solve problems and participate in the success of our growing organization

Why you want to work here:

• You are excited about building things that do not yet exist
• You are excited to work in an environment that values accountability and
• ownership
• You enjoy solving problems that initially seem impossible
• You relish working alongside passionate, respectful, and intelligent teammates
• You value being challenged by those around you to achieve great things
• You take pride in your work and want to see results provide tangible value
• You want to create the most sophisticated and accurate products in the InsureTech space
• Fortune 500 customers

More about us:

• We raised a $25M Series B in Q2 of 2021. It’s fueling our growth—and so is revenue: we’re well funded and resourced to achieve and exceed our plans
• We believe culture is essential to our success. Leading with empathy is at the core of our leadership philosophy. 
• We are adapting to the changing world today, and we support our employees by providing a flexible work schedule, home office setup allowance, and tools to promote collaboration and impact
• Arturo is at our core a data company and we strive to make data-driven decisions across our business. We use innovative tools and unique opportunities to evaluate and evolve our employee experience and culture

Being an international team member:

• Arturo is a US-based company with a number of large customers in Australia. We are looking to build a small team in Australia to support our customer base
• You will be employed as a contractor through an international company. We will negotiate an annual salary with you and you will be paid twice a month
• You will report to a manager in the US
• You could be required to occasionally travel to meet with your US counterparts. This is, of course, dependent on safety and travel restrictions

Arturo for ALL

We are committed to building a culture as unique as the people, perspectives and passions it represents. We promise to never settle when it comes to diversity, equity and inclusion. As the world changes and evolves, we will always listen, learn and do better...for our teams, for our customers and for our communities.