Site Reliability Engineer

| Greater Boulder Area | Hybrid
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Gloo, headquartered in beautiful Boulder Colorado, builds software for people and organizations dedicated to improving lives. We’re leveraging the same exponential tech that’s driving success in other industries and making it available through tools such as big data, custom assessments, an engagement app, and eventually an entire market network focused on growth. As one of Boulder’s most successful and innovative tech companies, Gloo needs more talented professionals who are driven to make a positive impact on humanity. Are you one of them?

As a senior member of our engineering team your experience and passion for establishing a fluid – and automated – deployment pipeline is your superpower. Your gift for seeing the most efficient path while being mindful of future capacity as we grow is what we’re after. You’ll be working on building our IaC frameworks in order to support CI/CD by leveraging the most promising new tech and applying time tested technologies for world class delivery. We are leveraging some of the latest and greatest tools to support our ever growing micro-services deployment. k8s, Docker, Istio all in AWS.

What you'll be doing:

  • Participating in the creation of automated software builds and deployments across multiple environments within the AWS infrastructure
  • Evolving our continuous integration test harnesses, helping the team keep the test runs fast, reliable and green - CloudFormation, CodeBuild, Circle CI, Istio, Kubernetes, Kafka, Elasticsearch, RDS, AWS Aurora, TravisCI and other useful tools are in your repertoire
  • Contributing to the development of best practices for Infrastructure as Code, software build tools, and Continuous Integration
  • Configuration Management and automated monitoring of all infrastructure
  • Maintaining our open source software infrastructure components, including application and database servers
  • Remaining mindful of security and access control within all environments
  • Watching for trouble spots and creating mitigation strategies
  • Brainstorming with your team to continually support scalable architecture

What you’ll bring to the table:

  • BS in Computer Science, Engineering or a related discipline
  • A passion for automation – why spend time on mundane tasks that a machine can handle?
  • At least 6 years of experience working in a modern engineering services team where you’ve built and extended an automated CI/CD pipeline
  • Experience supporting a big data environment including Elasticsearch, Kafka, Elastic MapReduce/Hadoop gets you extra points
  • A respectable level of exposure to Amazon Cloud Services – stuff like EC2, S3, RDS, ECS, VPC, SNS, SQS, Route53, ECS
  • Sound experience with a good subset of the modern tools like Git, Github, Jenkins, Ansible/Puppet, Linux, Docker, Redis, Memcache, CloudFormation/Terraform, Nginx, PostgreSQL
  • Comfortable with monitoring tools like Sumologic, Wavefront, Monit & Cloudwatch
  • Creative, articulate and competent communication - able to deliver your message clearly, concisely, confidently
  • A one-team attitude and a willingness to work closely with engineers to keep us running as smooth as silk
  • Driven to help others - it feeds your soul

Our team members enjoy:

  • Compensation and bonus commensurate with experience
  • Plenty of time off to keep you balanced
  • Medical with HSA contribution
  • A dynamic, talented team, dedicated to changing the world and building an incredible business
  • Beautiful office space in downtown Boulder on Pearl Street, steps from coffee shops and blocks from hiking trails
  • Company Happy Hour Fridays
  • Fresh fruit, snacks, coffee and sodas
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • NodeLanguages
    • GraphQLLanguages
    • Typescript Languages
    • ReactLibraries
    • SparkFrameworks
    • Next.jsFrameworks
    • Nest.jsFrameworks
    • ReactFrameworks
    • SketchDesign
    • AsanaManagement
    • WrikeManagement
    • HubSpotCRM
    • SalesforceCRM
    • SendGridEmail
    • MarketoLead Gen

Location

Gloo's campus is on the west end of Pearl in downtown Boulder. We are walking distance from great natural beauty and hip trendy eateries and cafes!

An Insider's view of Gloo

What are some social events your company does?

As we’ve transitioned to remote first, we have held a mixture of onsite and virtual activities to encourage connection and community. We host fun virtual events such as trivia, paint & sip, community projects, murder mysteries and more. We also have a mix of fun and educational DE&I events to celebrate the unique identities in our community.

Becky McKenzie

Director of Human Resources

What projects are you most excited about?

At Gloo, we’re building solutions that allow our customers to collaborate in new and exciting ways. In an ecosystem where partnership between our Champion customers leads to greater impact on the lives of those they serve, our mission and technology becomes a powerful means of affecting positive change in the world.

Ed Hahn

Head of Engineering, Network Exchange

What is your vision for the company?

The scope of how tech capabilities can serve personal growth is just exploding. As we continue to grow, we see a strong need to create solutions that can solve for all of these complex network challenges. Our mission is to serve Champions, help them scale, and support their purposes with great platform infrastructures.

Scott Beck

CEO

What are Gloo Perks + Benefits

Gloo Benefits Overview

Gloo provides a full suite of benefits including the basics with an additional generous HSA contribution. We also provide a performance bonus and equity. We have a great location with beautiful view of the Flat Irons, flexible hours, company sponsored events, and last but certainly not least, we have an incredible team of talented and passionate folks for you to hang out with.

Culture
Open office floor plan
Flexible work schedule
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Office Perks
Commuter benefits
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Pet friendly
Mother's room
Professional Development Benefits
Job training & conferences

Additional Perks + Benefits

Gloo fully funds Health Savings Accounts for all employees enrolled in a qualifying High Deductible Health Plan. Specifically, we contribute $3,500 per year to those who are covering themselves, and $7,000 per year to those covering dependents.

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