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Site Reliability Engineer

| Greater Boulder Area
Gloo, headquartered in beautiful Boulder Colorado, builds software for people and organizations dedicated to improving lives. We’re leveraging the same exponential tech that’s driving success in other industries and making it available through tools such as big data, custom assessments, an engagement app, and eventually an entire market network focused on growth. As one of Boulder’s most successful and innovative tech companies, Gloo needs more talented professionals who are driven to make a positive impact on humanity. Are you one of them?
As a senior member of our engineering team your experience and passion for establishing a fluid – and automated – deployment pipeline is your superpower. Your gift for seeing the most efficient path while being mindful of future capacity as we grow is what we’re after. You’ll be working on building our IaC frameworks in order to support CI/CD by leveraging the most promising new tech and applying time tested technologies for world class delivery. We are leveraging some of the latest and greatest tools to support our ever growing micro-services deployment. k8s, Docker, Istio all in AWS.

What you'll be doing:

  • Participating in the creation of automated software builds and deployments across multiple environments within the AWS infrastructure
  • Evolving our continuous integration test harnesses, helping the team keep the test runs fast, reliable and green - CloudFormation, CodeBuild, Circle CI, Istio, Kubernetes, Kafka, Elasticsearch, RDS, AWS Aurora, TravisCI and other useful tools are in your repertoire
  • Contributing to the development of best practices for Infrastructure as Code, software build tools, and Continuous Integration
  • Configuration Management and automated monitoring of all infrastructure
  • Maintaining our open source software infrastructure components, including application and database servers
  • Remaining mindful of security and access control within all environments
  • Watching for trouble spots and creating mitigation strategies
  • Brainstorming with your team to continually support scalable architecture

What you’ll bring to the table:

  • BS in Computer Science, Engineering or a related discipline
  • A passion for automation – why spend time on mundane tasks that a machine can handle?
  • At least 6 years of experience working in a modern engineering services team where you’ve built and extended an automated CI/CD pipeline
  • Experience supporting a big data environment including Elasticsearch, Kafka, Elastic MapReduce/Hadoop gets you extra points
  • A respectable level of exposure to Amazon Cloud Services – stuff like EC2, S3, RDS, ECS, VPC, SNS, SQS, Route53, ECS
  • Sound experience with a good subset of the modern tools like Git, Github, Jenkins, Ansible/Puppet, Linux, Docker, Redis, Memcache, CloudFormation/Terraform, Nginx, PostgreSQL
  • Comfortable with monitoring tools like Sumologic, Wavefront, Monit & Cloudwatch
  • Creative, articulate and competent communication - able to deliver your message clearly, concisely, confidently
  • A one-team attitude and a willingness to work closely with engineers to keep us running as smooth as silk
  • Driven to help others - it feeds your soul

Our team members enjoy:

  • Compensation and bonus commensurate with experience
  • Plenty of time off to keep you balanced
  • Medical with HSA contribution
  • A dynamic, talented team, dedicated to changing the world and building an incredible business
  • Beautiful office space in downtown Boulder on Pearl Street, steps from coffee shops and blocks from hiking trails
  • Company Happy Hour Fridays
  • Fresh fruit, snacks, coffee and sodas
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • RLanguages
    • RubyLanguages
    • Ruby on RailsFrameworks
    • AsanaManagement
    • WrikeManagement
    • HubSpotCRM
    • SalesforceCRM


Gloo's campus is on the west end of Pearl in downtown Boulder. We are walking distance from great natural beauty and hip trendy eateries and cafes!

An Insider's view of Gloo

What projects are you most excited about?

It’s a great time to be at Gloo. I’m working with a high powered cross functional team to tackle challenging problems. Currently, we are focused on transforming our user experience from one of “functional capabilities” into one focused on the “value stack”. We want to unify our disparate UI and data constructs into a single cohesive experience.

Steve Kurtz

Director of UX

How has your career grown since starting at the company?

I started at Gloo as a project manager, but I’ve always been good with technology. I had been with Gloo for about a year, when I spoke with my manager and Scott [CEO] about my interest in product. They helped set me up for success, supporting me on my career journey. I’ve now been a Product Owner for the last three years and love what I do.

Jordan Fray

Product Owner

What are Gloo Perks + Benefits

Gloo Benefits Overview

• Compensation commensurate with experience
• A full suite of benefits including performance bonus and equity
• An incredible team of talented and passionate folks to hang out with

Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Gloo employees can contribute up to $2,500 annually to their Healthcare FSA.
Disability Insurance
Dental Benefits
Our dental plan covers $2,000 of expenses.
Vision Benefits
The vision benefits plan includes annual eye exams for $10 and either $180 for glasses or $150 for contact lenses per year.
Health Insurance Benefits
Gloo's base medical plan covers up to 80% of out of pocket expenses after you meet the deductible. We offer three HDHP plans with an HSA.
Life Insurance
Retirement & Stock Options Benefits
Gloo's 401(k) retirement plan offers a selection of stocks, bonds and international index funds to choose from. We offer both a traditional and a Roth 401(k) plan.
Performance Bonus
Gloo's performance bonus plan allows the average employee the potential to earn a bonus equal to 10% of their salary based on performance against goals.
Child Care & Parental Leave Benefits
Family Medical Leave
Company sponsored family events
Gloo sponsors family oriented events Annually.
Vacation & Time Off Benefits
Generous PTO
Gloos offers flexible paid time off. Time off can be taken at any time with manager approval. No accruals or maximums.
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Gloo participates in Boulder's EcoPass program.
Stocked Kitchen
Gloo has a fully stocked kitchen including unlimited snacks, coffee, tea and all of the flavored LaCroix you can handle.
Happy Hours
Company happy hours are hosted every Friday afternoon.
We offer parking onsite or a taxable stipend of $125 a month to all employees who choose not to park onsite and use other means of transport.
Pet Friendly
Gloo's pet policy is dog friendly daily.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

Gloo fully funds Health Savings Accounts for all employees enrolled in a qualifying High Deductible Health Plan. Specifically, we contribute $3,500 per year to those who are covering themselves, and $7,000 per year to those covering dependents.

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