Site Reliability Engineer (SRE) (Remote)

| Remote
Employer Provided Salary: $98,400-$120,000 Annually
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*** $5,000 hiring bonus ***

We have been voted one of Outside Magazine’s Best Places to Work for the past FIVE years. SmartEtailing, founded in 1999, provides comprehensive website and marketing solutions for North American specialty bicycle retailers that drive sales and increase profits. With SmartEtailing, a bike shop’s website is transformed from a passive advertisement to an interactive, content-rich marketing vehicle that informs and sells to customers. This role can be either hybrid Colorado candidates or remote in approved remote states.

Total Rewards and Perks include: Comprehensive medical, dental and vision plans, 401(k) plan with employer match, generous PTO of 14 days in a year, paid volunteering, open office environment with natural light and mountain views, bicycle commuter and carpool credits, discounts on bikes and gear, monthly bbq / potluck events, free office snacks, easy bike path access, group bike rides and onsite fitness room. The hiring range for this role is $98,400-$122,990 (depending on relevant skills and experience) as well as a $5,000 hiring bonus.

https://www.outsideonline.com/culture/essays-culture/best-places-to-work-2022/

JOB PURPOSE

Hands-on architect role that will lead cloud architecture and SRE initiatives. This position will scale existing applications, build tools and processes to monitor and improve reliability, and streamline the operational side of our platform through automation. You will be expected to not only define and document solutions and standards but lead the delivery.

You will work closely with developers to ensure the system design of new features and products is performant and reliable. You should be able to advise teams about building and deploying reliable services, and troubleshoot incidents in production.

As a site reliability engineer, you will build software to automate manual tasks and reduce the overhead required to keep our services reliable in the face of continuous change and development.

New initiatives may require technology evaluation. Being able to quickly learn a new technology and become an expert on it is paramount to being successful in this position. You must love learning new technologies, patterns, and practices.

This role includes periodic on-call responsibilities for production services.

This is a potential leadership role with a possibility for SRE Team Lead responsibilities, if desired.

REPORTING STRUCTURE

This position reports to the Development Department Director.

Required Technical Experience

  • Experience with modern monitoring and observability tools (Prometheus, Grafana, Spunk, New Relic, etc.)
  • Experience with SQL/NoSQL, Git, caching, traffic routing, and disaster mitigation strategies
  • Software development experience in web-based applications
  • Intermediate experience working with and operating Kubernetes/Helm.
  • Intermediate or expert experience scaling existing architectures using cloud based technologies (Kubernetes, cloud databases, global load balancing, etc.)
  • Experience building, maintaining, and evolving DevSecOps pipelines
  • Experience defining and documenting solutions and standards

Preferred Experience

  • Experience with Java (Spring Boot), Vue.js, Node.js technologies
  • Working knowledge of Elasticsearch, Kibana
  • Experience using terraform or other infrastructure as code tools
  • Intermediate knowledge of networking in cloud based architectures is preferred (understanding DNS, IP routing, load balancers, reverse proxies, application firewalls, etc.)
  • Expert networking knowledge (experience managing VPNs, NGINX firewalls, etc.)
  • Experience with software architecture and its impact on cloud/infrastructure architecture
  • Experience building or running software-as-a-service products
  • Ability to quickly learn new technologies and become an expert
  • Passionate about technology

Qualifications

  • 5 years of experience with software development and operating at scale
  • 3 years of experience working with cloud platforms like GCP, AWS, or Azure
  • 3 years of experience with container orchestration - Kubernetes, Docker
  • 3 years of experience with common build and deployment (CI/CD) tools and practices
  • Proficient knowledge of solving complex problems and can work autonomously all the time
  • Mentors less experienced team members on best practices and code compliance
  • Strong written and verbal communication skills
  • Work at a computer for extended periods of time, some weekend work possible if there is a hard deadlinehttps://www.linkedin.com/company/smartetailing-com/jobs/

Essential skills

  • Adaptability - must be committed to solving business problems and facilitating communication in a dynamic business environment.
  • Goal Oriented - be able to see the big picture and the necessary tasks to achieve a milestone. Drive to get things done.
  • Innovative - always be looking for new approaches to solving the business problem and improvements to the business processes in which the problem exists.
  • Leadership - be a leader in continuous improvement, communication and facilitation.
  • Empathy - be able to work with multiple types of customers and personalities and manage positive outcomes in a dynamic business environment.
  • Business Orientation - must be technically adept and business oriented, always thinking about how to achieve the business goals.
  • Anticipation and a drive to get things done - Must be able to think two steps ahead at all times while at the same time hitting the milestones that keep projects moving.
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Technology we use

  • Engineering
  • Product
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • ColdfusionLanguages
    • jQueryLibraries
    • Node.jsFrameworks
    • SpringFrameworks
    • SymfonyFrameworks
    • Vue.jsFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • PiwikAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • HubspotManagement

Location

Our office is a shared warehouse with our sister company Quality Bicycle Products. The office has mountain views, natural light, a dog-friendly environment with easy bike path access.

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