Site Reliability Engineer (Multiple Openings)
Site Reliability Engineer (Multiple Openings)
JOB DESCRIPTION:
Responsible for contributing to the efficient operation of RingCentral's production global network environment and ensuring that the network infrastructure is operating within the design of specifications.
JOB DUTIES:
- Provide server environment support and design;
- Maintain a multi-clustered server environment by monitoring performance, conducting root cause analysis and resolving performance issues;
- Maintaining and improving QA and Production configuration using automation tools;
- Analyze issues with Production and Staging environments to provide recommendations and resolutions; Take escalations from network operations team, and conduct incidents investigation and automated tools development;
- Implement, maintain and troubleshoot end-to-end server and network solutions for the enterprise;
- Evaluate, consult, research and make recommendations on large technical solutions;
- Perform system and web-server administration, write scripts, engage in network protocols and conduct remote administration of servers and network devices;
- Create bug reports and application optimization recommendations for engineering teams;
- Assist with onsite and remote end user issues.
EXPERIENCE / SKILLS & OTHER REQUIRED QUALIFICATIONS:
- U.S. Master of Science degree or foreign academic equivalent degree in Computer Science, Telecommunications Technology, Management Information Systems or related field plus two (2) years of relevant, progressive experience is required. U.S. Bachelor of Science degree or foreign academic equivalent degree in Computer Science, Telecommunications Technology, Management Information Systems or related field plus five (5) years of relevant, progressive experience is also acceptable. Within the foregoing parameters, any suitable combination of education, training & experience is acceptable.
- Experience with J2EE deployments, Managing Multiclustered Configurations, Load Balancers, Git, Apache/Nginx, CentOS/RHEL, Ansible, Ruby, Splunk, Shell Scripting and AWS Cloud Technologies is required.
- Documentary verification of education/experience required.