Site Reliability Engineer - MakeMusic
As a Site Reliability Engineer you will be a highly experienced, skilled, and driven engineer with a strong understanding of the CI/CD lifecycle, cloud native technology, and legacy software systems. You have likely been an application Software Engineer in the past and have gained a deep understanding of infrastructure and operations, or have been a Systems Administrator with extensive experience across technologies who has spent the last few years learning modern automation and cloud native infrastructure skills.
You must enjoy working alongside product managers, systems architects and software engineers to maintain and improve a highly available, highly-scalable consumer SaaS platform. Our entire stack is hosted in Amazon’s AWS using a mix of traditional EC2 and cloud native services (Lambda, SQS/SNS, Elastic Beanstalk, Elastic Container Service, RDS).
You must be able to troubleshoot production issues, implement automation tools and frameworks (CI/CD pipelines), collaborate with team members to improve the existing and develop new engineering tools, optimize company’s computing architecture, manage cloud infrastructure costs, and design and conduct security, performance, and availability tests.
You will report to the Engineering Manager and work in close collaboration with Data, Marketing, and Product.
Core Functions:
- Running a production system at a significant level of scale, with a number of modern distributed systems technologies
- Developing deployment strategies and building configuration management (CI/CD pipelines - design & implementation) including infrastructure as code
- Working closely with the architecture, product development and services teams. Supporting architectural and infrastructure decision-making where appropriate as the SRE liaison/expert
- Continuously engaging project teams to deliver quality products
- Developing and maintaining infrastructure as code, observability and monitoring, alerting, continuous integration and deployment
- Deploying and updating system and application software
- Ensuring regular, effective communication happens with team members and cross-functional resources including blameless postmortems
- Experience with and understanding of Agile and Lean methodologies, in particular Product Development Flow and concepts such as Cycle Time, Wait Queues, etc
- Performing other duties as assigned
Requirements
- 3-5+ years of proven experience working in a DevOps or SRE environment and continuous integration/deployment pipelines
- 3-5+ years of proven experience working in a Cloud environment, ideally deep experience with AWS cloud services
- Experience with Configuration Management platforms such as AWS CloudFormation, and CI/CD pipelines and tools such as AWS CodeBuild/CodeDeploy
- Experience with scripting or programming languages (Bash, Python, PHP, Perl, etc.)
- Proven critical thinking and decision-making abilities at the system level
- Experience with relational databases
- Experience in monitoring tools like (DataDog, New Relic, Splunk, ELK, Application monitoring, etc.)
- Solid understanding of networking and security best practices
Desired Qualifications:
- Experience with Docker and Container Orchestration technologies
- Understanding and implementation of micro services architecture and general software architecture design principles, Clean Architecture concepts, DDD, etc
The work characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Benefits
Compensation:
Peaksware/MakeMusic is committed to fair and equitable compensation practices. The salary range for this role is $88,140 - $146,900. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, and certifications.
This role is eligible for variable compensation including bonus.
Benefits and Perks:
Health
- 100% company-paid Medical for employees with buy-up options
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Dependent Care Flexible Spending Account
- Paid Parental Leave
- Teladoc
- Employee Assistance Program (EAP)
- Additional coverage options such as accident and critical illness insurance and hospital indemnity
Disability and Life
- Company-paid Short Term Disability
- Company-paid Long Term Disability
- Company-paid Basic Life Insurance and AD&D
- Employee-paid Supplemental Life Insurance for Employee, Spouse, and/or Child
Additional*
- 401(K)
- 401(K) Matching
- Pet Insurance
- Significant investment in resources for employee development and professional growth
- Flexible work schedule in a culture of trust
- 9 paid holidays annually and unlimited Flexible Time Off (FTO)
- Free TrainingPeaks, TrainHeroic, MakeMusic accounts, and Alfred Music product
- Access to on-site workout room, including locker rooms and showers
- Secure on-site bike storage
- Access to our on-site music studio
- Access to corporate discounts on gym memberships and gear
- Access to nutritious snacks and devour hour, weekly subsidized lunch
*Please note - due to COVID-19 some perks are not readily available at this time.
Please contact [email protected] if you require a reasonable accommodation to review our website or to apply online.
Work Environment:
This job operates in a professional office environment that is well-lighted, heated, and/or air-conditioned with adequate ventilation and a noise level that is usually moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.
All employees must comply with all safety policies, practices and procedures. Report all unsafe activities to your manager and/or Human Resources.
Physical Demands:
While performing the duties of this job, the employee is regularly required to sit and move about the facility; use hands to handle, or feel; talk by expressing ideas by means of the spoken word; and hear by perceiving the nature of sounds. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Company Information:
We are musicians, athletes, coaches and teachers who truly believe in our mission to help people achieve their best. Our software platforms connect performers, instructors and creators enabling them to publish, teach and train using the principles of deliberate practice.
You may know us as TrainingPeaks, MakeMusic, TrainHeroic and Alfred Music. All these brands are under the Peaksware umbrella. TrainingPeaks develops software for coaches and athletes to track, analyze and plan endurance training. TrainHeroic develops software solutions for the strength and conditioning needs of coaches and athletes. MakeMusic develops software to transform how music is composed, taught, learned and performed. Alfred Music creates and publishes educational music to help teachers, students, professionals and hobbyists experience the joy of making music.
Peaksware has been featured in BuiltInColorado’s Top 100 Companies list since 2017 and our brands have been recognized in Outside Magazine’s “Best Places to Work” multiple years in a row. Peaksware has also been honored as a part of Mogul’s “Top 1,000 Companies for millennial Women Worldwide”. We are proud of our company culture and of consistently being recognized, both locally and nationally, as a top workplace.
We would love to have you join our ever-growing team!