Pax8 is the leading value-added cloud distributor exclusively focused on offering cloud services to the IT channel. Its innovative cloud-focused services enable channel partners to accelerate growth in the cloud through on-demand selling and marketing, provisioning and subscription automation. Pax8 is a fast growing, dynamic Software as a Service (SaaS) business serving 1000+ partners in North America, and thrives on a high-energy startup culture, allowing you to make a meaningful impact on the business with your creative ideas.

Job Description: 

The Microsoft Sharepoint Specialist will work with Partners/Client technical architects/engineers to develop and assist with technical solutions to help their business delivery excellent service. This position requires hands-on technical design and implementation of Microsoft sharepoint infrastructure to ensure functionality is compatible with existing client infrastructure. Developing sharepoint that integrates with client networks and cloud environments and operate as a consultant for our Partners/Clients to define technical requirements, determine project scope, design/configure and implementation of the required solution. Additional responsibilities include assisting with SOW preparation and serve as a technical consultant and advise clients on infrastructure/Sharepoint functionality and suitability. The Microsoft Sharepont specialist plays an important role interacting with client management to drive operational efficiency for the business.

Responsibilities for this position include:

• Develop and implement technical solutions for PAX8 business partners.
• Provide technical advice and guidance on solutions to help our business partners grow their business.

• Analyzes complex business requirements presented by Partners and recommend Sharepoint solutions
• Document and maintain standards and procedures for implementing Sharepoint solutions
• Produce project plans and include milestones and report on project progress
• Developed custom site templates
• Developed custom web parts and workflows
• Implemented Document Management using features such as Site Columns, Security, and Versioning.
• Created and modified Master Pages and Content Pages in Sharepoint Designer 2007.
• Created and customized Sub Sites, Team Sites, Blogs and Alerts based on company needs.
• Determine project scope, create SOW and obtain approvals
• Oversees activity pertaining to the maintenance of SharePoint
• Manages and revises the layout of Sharepoint site
• Customizes Sharepoint site for company business needs
• Analyzes daily user activity on Sharepoint
• Maintains records of Sharepoint updates, maintenance, and activity
• Reports to Pax8 management with updates and information about Sharepoint use
• Provides technical support for SharePoint users
• Addresses questions or concerns from business users or management regarding the functionality of the software
• Keeps apprised of Microsoft updates to Sharepoint software
• Install updates to Pax8 SharePoint as necessary
• Maintains SharePoint firewalls and security
• Host training and informational sessions to teach employees how to use SharePoint
• Consults with management to devise the most useful ways to apply Sharepoint to achieve business goals
• Prioritize work across internal and external work groups
• Establish a strong relationship with our product vendors and business partners
• Be a strong advocate and align with ITIL services and support procedures
• Ensure technical solutions align with project objectives

Required Experience and Skills:

• Demonstrates specific knowledge of the function and makeup of Microsoft SharePoint
• Proficient in the use of Microsoft Office Suite and Windows Servers
• Demonstrate strong problem-solving and analytical skills
• Implement best practices for maintaining information security
• Manage confidential and sensitive company information responsibly
• Demonstrate knowledge of website layouts and html
• Be able to translate technical jargon into layman’s terms for explanatory purposes
• Manages time efficiently and multi-tasks effectively
• 5+ years’ experience working with Microsoft Sharepoint
• Works well in a collaborate environment, as well as independently.
• Excellent verbal and written communication skills, capable of writing proposals, papers, and documentation, acting as a vendor liaison, making presentations to clients and upper management
• Be proactive and take the lead with problem resolution and coach Partners to resolve complex issues
• Proven experience of delivering excellent client services

Education:

• B.S. in Computer Science, Engineering, or comparable experience.
• 5+ years of Sharepoint administration experience in a large environment 
• MCSA or CCNP Cloud certifications (preferred)
• MS Office suite (including MS Project and advance Excel skills) and Sharepoint
• Project Management certified (preferred)
• ITIL foundation certification