Senior Solutions Engineer at LogRhythm

| Greater Boulder Area
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LogRhythm is a Boulder CO based security intelligence software company that empowers organizations around the globe to rapidly detect, respond to and neutralize damaging cyber threats. Globally the company has consistently been recognized as a market leader – including being placed in Gartner’s Magic Quadrant four years running. Locally one of the global centers for innovation within network security is right here in Colorado. We’ve earned a reputation as a company with a dynamic culture that’s committed to accelerated innovation cycles, thoughtful career development for our employees, and securing our customers from the most sophisticated cyber threats of the day. 

Position Overview

Our security intelligence software solution is a complex environment written in a variety of languages over a distributed system. With a product that’s directly associated with securing our customers environment, when code issues arise they are critical and require a multi-dimensional skillset to remedy. The Senior Software Engineer, Tier IV will need to explore and investigate complex problems in our code. These issue require an inquisitive mindset that follows the evidence in order to find a solution. This role exposes you to situations and code with which you are not familiar and requires a forensic analysis and investigation in order to offer our customers the support required. You will be exploring all the time and learning a wide range of technologies while doing so. You won’t be focused on a particular framework or content – you’ll be working on a little bit of everything. 

This is a critical role that’s multi-dimensional in its functionality. Not too narrow in the skillset required. Not chasing release cycles. It carries a challenge that is more complex than feature development. You will be the last line of defense in support of our critical customers. 

Responsibilities

  • Researching and identifying customer, related issues.
  • Providing customers remediation code to defect related issues they have in their deployments.
  • Advocating for customers in front of engineering and future release plans.
  • Collaborating with customer support and product development teams.
  • Identifying, recommending, and developing improvements on the full application stack of the LogRhythm Software Suite
  • Supporting innovative and new software products as they are brought to market.
  • Building and validating effective solutions and delivering high quality time-critical software fixes 

Required Skills

  • 5+ years software development experience in a managed framework environment (.Net, Java or equivalent).
  • Extensive experience with UNIX but also a wide range of server operating systems – Linux, Windows.
  • 5+ years’ experience in developing SOA / distributed architecture applications.
  • Significant experience developing and managing database applications.
  • Excellent troubleshooting, root cause analysis and fault isolation experience
  • Extensive experience with Advanced software debugging techniques
  • Very good understanding of Network protocols. Ability to comprehend complex architectures to identify root cause
  • Comprehensive unit and integration test experience

 LogRhythm is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

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Location

4780 Pearl East Circle, Boulder, CO 80301

What are LogRhythm Perks + Benefits

Culture
Volunteer in local community
Our employees participate in a number of volunteer activities every year, such as the Pedal 4 Possible charity bike ride and Boulder Open Space cleanups.
Partners with Nonprofits
Every year, we run donation drives for Coats for Colorado and Community Food Share. We also participate in a number of other activities organized by our Logiving committee.
Friends outside of work
Eat lunch together
Intracompany committees
To support our community, LogRhythm created Logiving, a committee of LogRhythm employees across the company dedicated to giving back. To read about their work, visit logrhythm.com/about/logiving/
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
LogRhythm employees can contribute up to $2700 annually to their FSA for the 2019-2020 plan year.
Disability Insurance
Disability insurance covers 60% of base weekly pay for short-term disability insurance and 60% of base monthly pay for long-term disability insurance.
Dental Benefits
Vision Benefits
Health Insurance Benefits
LogRhythm provides health insurance benefits.
Life Insurance
Life insurance is offered in $10,000 increments up to $1,000,000 or up to six times annual salary, whichever is less.
Pet Insurance
LogRhythm provides access to pet insurance.
Wellness Programs
LogRhythm's health and wellness programs include the bi-annual Biggest Logger competition and corporate discounts to certain fitness clubs.
Onsite Gym
Team workouts
LogRhythm's fitness offerings include an on-site gym, yoga classes, and the bi-annual Biggest Logger competition.
Retirement & Stock Options Benefits
401(K)
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
LogRhythm provides up to 8 weeks of parental leave (and 12 weeks of FMLA) for the primary caretaker and the secondary caretaker.
Flexible Work Schedule
LogRhythm provides employees with a flexible work schedule, including flexible start and end times.
Remote Work Program
Our remote work program includes full-time remote work for specific positions, as well as the ability for on-site employees to work remotely as needed.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Company sponsored family events
LogRhythm offers multiple family-oriented events every year, including Logtoberfest, Bring Your Child to Work Day, and Bring Your Dog to Work Day (DogRhythm).
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
LogRhythm offers paid sick days.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Company outings at LogRhythm include Logtoberfest and summer happy hours.
Game Room
Stocked Kitchen
LogRhythm has fully stocked kitchens, including unlimited coffee, tea, soda, and sparkling water. There are also vending machines in each building.
Some Meals Provided
Happy Hours
Happy hours are hosted on occasion .
Parking
LogRhythm offers employees free on-site parking.
Pet Friendly
LogRhythm participates annually in Bring Your Dog to Work Day.
Recreational Clubs
LogRhythm sponsors office sports leagues, including softball and hockey.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
LogRhythm encourages professional development, including by offering opportunities for on-site and virtual training.
Diversity Program
Lunch and learns
LogRhythm hosts lunch and learn meetings for employees throughout the company.
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes leadership mentoring.
Online course subscriptions available

Additional Perks + Benefits

Flexible Paid Time Off, Birthdays required off. Free Food Fridays. Yoga and Meditation Classes. Foosball, Ping Pong and Arcade Games.

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