Senior Software Engineer at RingCentral
Some people go to work.
At RingCentral, you’ll change the way the world works.
RingCentral is the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
We’re a $1.5 billion company that’s growing at 30+% annually and we’re expanding our Information Technology (IT) Team to make sure we stay ahead of the competition.
POSITION TITLE: Senior Software Engineer (Full Time; Multiple Openings)
JOB DESCRIPTION: Responsible for researching, designing and developing systems software to support RingCentral's Quote to Cash platform and workflows.
JOB DUTIES: Design and build RingCentral's Salesforce platform and build upon existing custom Quoting and Ordering production functionality; Solve complex, business-critical problems by developing elegant, user-friendly solutions that perform at massive scale; Design and write high-quality code to evolve the platform, with an emphasis on high-scale multi-tenant SaaS architecture, multi-datacenter resiliency and platform extensibility; Participate in overall product and system architecture development; Provide technical support for Salesforce platform and RingCentral's Quoting and Ordering production functionality; Sustain the Service Engineering team, troubleshooting and resolving complex issues in RingCentral's production system; Troubleshoot issues in production, documenting them and proposing solutions; Communicate with business users and with local and international development teams to determine strategies for enhancing and improving RingCentral's Salesforce platform; Break down complex system requirements into individual coding tasks and strategies; Maintain and fix issues that arise on existing platform; Track platform issues through usage in external application and dependencies on core product functionalities; Serve as last level of tech support escalation on tough technical issues from production; Review unit and integration tests to fully test and regress software.
QUALIFICATIONS: U.S. Master’s degree or foreign equivalent in Electrical Engineering, Computer Engineering or a related field plus two (2) years of related experience, or U.S. Bachelor’s degree or foreign equivalent in Electrical Engineering, Computer Engineering or a related field plus five (5) years of related experience is required. Within the foregoing parameters, any suitable combination of education, training and experience is acceptable.
*** Documentary verification of education/experience required ***
JOB LOCATION: Belmont, CA
WHERE TO APPLY: Please send resume, credentials, and references by mail to: RingCentral, Inc., Attn: HR Dept., 20 Davis Drive, Belmont, CA 94002.
What we offer:
RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.)
Comprehensive medical, dental, vision, disability, life insurance
Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter Benefits
401K match and ESPP
Wellness programs including 1:1 wellness coaching through TaskHuman and meditation guidance through Headspace
Paid parental leave and new parent gift boxes
Employee Assistance Program (EAP) with counseling sessions available 24/7
Rocket Lawyer services that provide legal advice, document creation and estate planning
Employee bonus referral program
RingCentral’s IT team ensures company data is accessible, secure, and optimized in ways that provide maximum competitive advantage. We are constantly discovering, developing and deploying innovations that power productivity and drive better decisions for our customers. Our IT professionals are talented, ambitious, out-of-the-box thinkers who love to learn on the job—planning, deploying and maintaining state-of-the-art technology to deliver flawless performance 24/7/365.
RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.