Senior Software Engineer - Custom Features

| Remote
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Nylas is a pioneer and leading provider of productivity infrastructure solutions for modern software. Over 50,000 developers worldwide use the Nylas platform to quickly and securely build productivity features into their applications. With Nylas, developers get unprecedented access to rich communications data from their end-users, pre-built workflows that automate everyday tasks, embeddable UI/UX components for fast front-end development, and comprehensive security features - all delivered via a suite of powerful APIs that make integration easy.
 
Who We Are
Nylas was founded in 2013 and has raised over $175M to date from Tiger Global, 8VC, Spark Capital, Slack, and more; as well as individual investors including Patrick Collison, Co-Founder and CEO of Stripe, John Collison, President and Co-Founder of Stripe, Sebastian Siemiatkowski, CEO of Klarna, and Tony Fadell. Developers around the world use Nylas to quickly and securely build email, scheduling, and work automation features into their applications. Nylas customers include Upwork, Wix, Freshworks, Lever, Dialpad, Ceridian, and Move.com.
 
People First
Nylas is a BIG advocate for the well-being of its employees, which is why we have embraced a People First philosophy. It’s about giving more autonomy and flexibility to our employees. It’s not about when, where or how the work is accomplished; it’s about adopting a mindset of velocity and trust when tackling the work. It’s about respecting individual working styles, disabilities, and personal schedules, but also ensuring everyone has a better work-life balance. The outcomes will always be more important than the physical location.

Nylanauts have the ability to decide the best workspace or environment that will result in more ideas, engagement, creativity, focus, collaboration, and productivity. Why? Because we want our employees to be great; because we are focussed on being a high-performing team. To achieve this mission, we remove barriers and offer more autonomy. So, Nylanauts are encouraged to find those environments that inspire them to be great. This means Nylanauts can work from the slopes of Montana or from the beaches of Italy.

And if Nylanauts want to work from an office in one of our hubs (San Francisco, Denver, New York City, Toronto, and London), they can! The workspace is there to be utilized.

So, if you’re looking to join a fast-growing company with a beloved, daily-use product, and an authentic mission that puts people first, we want to meet you. Want to know more? Check us out on Comparably and Great Place to Work!
 
Recent Awards:
Fastest Growing Companies (Inc 500)
2020 Great Place to Work (Great Place to Work)
2020 Best Places for Professional Development (Comparably)
2019 Best Leadership Team (Comparably)
2020 Happiest Employees (Comparably)
2020 Best Companies for Compensation (Comparably)
2020 Best Companies for Perks & Benefits (Comparably)
2020 Best Companies for Work-Life Balance (Comparably)

About the team
To address the unique needs of our customers, we’re building a Custom Engineering team! They work with existing and potential customers to build and expand custom features to the Nylas Cloud APIs, which allow our customers and developers to make effortless use of email, calendar, and contact data. We want to create tools and features that make it easier for developers to use our platform in building their applications and increase our product offerings into new territory. Our work will make a significant impact on cutting down onboarding time, adding new functionality to the product roadmap, driving up product adoption statistics, building a paywall for contractual commitments, and productizing customer-specific feature sets.

About the role
As a Senior Software Engineer, you will take a leadership role within the team. You will help mentor, guide and support the other software engineers within the custom engineering team. Reporting to the Sr. Director of Custom Engineering, you'll help us scale and build new products on top of our APIs. Right now, our open-source Python sync engine regularly archives terabytes of data across a massive SQL cluster, and our Flask APIs handle tens of millions of requests a day. We aim to scale that several times over in the next year. 

Our engineers end-to-end own and ship new features, like offering Contact sync, while providing mentorship through pairing. They shard our webhook systems, then re-architect in SQS as we scale. They solve tricky customer issues, debug slow MySQL queries, and sometimes get into the depths of MIME and other email protocols. On the side, they improve our internal developer experience, most recently with MyPy, and open-source our custom-built tools. They talk at conferences, write blog posts, and make strong showings at local events. 

You should have a growth mindset, enough engineering experience to architect complex systems, a track record of managing your own projects, and a strong sense of practical shippability over-engineering purity. You should also tend toward humbleness in your abilities and have an innate desire to pass the knowledge onto others.

Responsibilities

  • Fast, iterative feature prototyping
  • Developing on a Python application codebase written in Flask
  • Working collaboratively with a team of developers, designers, and product owners to develop and evolve features
  • Writing automated tests to ensure the reliability of our features
  • Designing and influencing the design of systems that leverage distributed computing and storage
  • Working with cloud-based deployments and application environments

Qualifications

  • 5+ years of experience or equivalent experience
  • Intellectually curious, passionate, and inventive
  • Advanced proficiency in Python (nice to have experience in Ruby, Node.js, Go, Java, and/or PHP)
  • Competency in at least one Python application framework (like Flask or Django)
  • Experience with modern database and storage (MySQL, NoSQL)
  • Experience creating and developing on RESTful APIs
  • Experience iterating with git / modern version control
  • Experience working at a startup or a fast-paced environment
  • Someone who wants to be a strong individual contributor and lead large scale technical projects

Perks/Benefits

  • Unlimited Paid Time Off (PTO): we take this very seriously as we care about the well-being of our employees
  • Healthcare: 90% premium coverage for medical, dental and vision for you and your family
  • One Medical onsite and tele-health membership for you and dependents
  • Additional: Health and DC FSA, Life insurance, with options for STD, LTD
  • Retirement Plan: match up to 1% of annual salary for 401k or RRSP contributions
  • Education Stipend: $1k annual education & development benefit
  • Perk card: $150 per month towards health, wellness, and other perks via Assembly
  • Cell Phone: $50 per month stipend towards cell phone reimbursement
  • Fully Paid Parental Leave: 12 weeks parental leave (maternity & paternity)

Nylas is registered as an employer in many, but not all, states/provinces. If you are not located in or able to work from a state/province where Nylas is registered, you will not be eligible for employment. Visa sponsorship may not be available in certain remote locations.

Nylas is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also EEO is the Law.

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Location

The Nylas office is in the heart of downtown Denver! The office is easy to get to with Union station being just a quick 2 minute walk.

An Insider's view of Nylas

How would you describe the company’s work-life balance?

Chaotic schedules and intense workloads come with the territory of a startup, but at Nylas "healthy work-life balance" is more than a catchy buzz phrase. After 6 months, it's mandatory that employees take 2 weeks off. On top of unlimited PTO, we also have 14 paid company holidays. Overall, I'd say work-life balance at Nylas is hard to beat!

Natasha

People Operations Coordinator

How do you collaborate with other teams in the company?

Customer Success is a collaborative, cross-functional role at any organization. At Nylas, I've had the opportunity and pleasure to collaborate with Product, Marketing, Onboarding and Support. There's always a challenge to take the lead on, and something new to learn from your colleagues with every opportunity

Angie

Customer Success Manager

How does the company support your career growth?

Nylas has introduced me to large scale distributed systems and supported my career aspirations by allowing me to pursue a career on the sales side despite being hired and working as an engineer. We have hired experts across the entire organization that I learn from every day, the easy way.

Jonny

Senior Sales Engineer

What is your vision for the company?

My vision is to transform the analog nature of communication to actionable, automated workflows, and grow our company to be the best we can be by hiring the best employees.

David

Sr. VP of Engineering

What are some social events your company does?

Nylas is a remote-first, distributed company, so a lot of our social events take place virtually. We have yoga practice on Mondays, and Book Club on Wednesdays. On Fridays we mix it up with happy hours: : we'll have a live performance, chat via avatars in a Gather.town space, or watch a nerdy show together at the e(N)dweek Nerdout!

Sarah

Sr. Employee Experience Specialist

What are Nylas Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Team owned deliverables
Team based strategic planning
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Restricted work hours
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Mandatory annual consecutive 2 week for all employees.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Nylas offers $1,000 a year toward education reimbursement. Nylas wants to support both personal and professional goals, so $500 of that can be used on personal development!
Online course subscriptions available
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