Senior Engineer - Software
Department Summary
DISH is a Fortune 200 company that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service - Sling TV - that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.
Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.
We are driven by curiosity, pride, adventure, and a desire to win - it's in our DNA. We're looking for people with boundless energy, intelligence, and an overwhelming need to achieve, to join our team as we embark on the next chapter of our story.
Opportunity is here. We are DISH.
Job Duties and Responsibilities
As a Senior Salesforce Administrator , you will be part of the Application Administration and Support Team which administers and supports multiple applications. This individual will work with different internal teams and external vendors to provide the highest standards of Administration and Support for Salesforce Applications.
Regular job duties include
- Troubleshoot and resolve issues with Customer setup, User provisioning, User profile, User Permission, Case Assignment and Notifications, Order Processing and Fallout scenarios, Spectrum Leasing Lead processing fallout scenarios.
- Salesforce configuration changes, including Workflow, Process Builder, fields, page layouts, record types, custom settings, dashboards and reports
- User training and creating training materials
- Provide 24/7 application support as part of a rotating on-call schedule
Skills, Experience and Requirements
- 5+ years of Salesforce development and/or administration experience; Bachelor's degree from four-year college or university preferred
- Knowledge on Web service development and integration
- Foundational experience with multiple Salesforce cloud solutions primarily focused on Sales and Service Cloud
- Experience with Lightning web components
- Experience with SalesforceDX and automated deployment processes
- Experience with databases and SQL fundamentals
- Salesforce Certification/Trailhead Badges preferred
#LI-CS6
#DICE
Salary Range
Compensation: $87,500.00/Year - $125,000.00/Year
Benefits
From versatile health perks to new career opportunities, check out our benefits on our careers website .