Enova
Our mission is to help hardworking people get access to fast, trustworthy credit.
Denver, CO
Remote

Senior Observability Engineer (Remote)

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Enova’s hybrid work model allows employees to work in the office T, W, and TH with the option to work from home on Monday and Friday. The health and safety of Enova’s employees is our number one priority and all employees are required to be fully vaccinated for COVID-19.  Proof of vaccination will be requested regardless of work location, unless prohibited by applicable state law. Employees may request an exemption to the vaccination policy due to medical reasons, sincerely-held religious beliefs, or as otherwise permitted by applicable state law.

Enova is currently accepting candidates for remote positions in the following eligible states: AZ, CT, ID, IL, IN, ME, MI, MN, NE, NV, NJ, NM, NY, UT, WI.

About the role:
As a Senior Observability Engineer, you will be responsible for defining, configuring, maintaining, and maximizing the platform that makes Enova’s critical applications and infrastructure visible and investigable. Enova leverages a number of cutting edge observability and monitoring tools and is looking to bring on an engineer that will take this platform to the next level. You will be applying DevOps principles to manage the platform and help to drive functionality and adoption through continuous improvement, simplification, and automation. As we integrate further with our newest brand, OnDeck, you will work on the alignment, optimization, and strategy of their observability tools and platform. You'll work within a team of fellow observability and SRE engineers to make Enova’s reliability best of breed.

What you'll be doing:

  • Implement, maintain, and consult on the observability and monitoring framework that supports the needs of multiple internal stakeholders.
  • Manage StatsD/Graphite/Grafana to support custom metric delivery dashboards. 
  • Implement Splunk, Elasticsearch, and AWS CloudWatch log management tools.
  • Manage the Event and Operations Escalation Management policies in PagerDuty.
  • Grow and evangelize the capabilities of the DataDog platform.
  • Build a practice of performance and tracing using DataDog APM.
  • Continue evolving monitoring tooling toward a standards-based self-service automated platform.

We're excited about you if you have:

  • Deep technical knowledge and operational experience with one or more of the tools listed below or their equivalents (listed in parentheses):   
    • Splunk (ElasticSearch, SumoLogic)
    • DataDog APM (AppDynamics, New Relic, LightStep)
    • DataDog Core (SolarWinds, Nagios, CollectD, Elastic Metric Beat)
    • StatsD, Graphite, Grafana (Prometheus)
    • PagerDuty (VictorOps)
  • Experience using Linux.
  • Ability to read and write simple integration scripts (Python, Ruby, or Go), programs and config files, as well as complex queries and alert definitions. 
  • Experience defining, creating, and supporting monitoring dashboards. 
  • Familiarity with configuration languages such as Chef and Terraform.
  • Comfort working across departments and stakeholders to evangelize and communicate observability expertise and standards. 
  • An understanding of AWS such as Lambda and Cloudwatch is a plus, but not required.

About the Observability Team:  
The Observability team is a team of engineers establishing monitoring and observability standards and solutions at Enova while being the custodians of the observability platform. This team is part of the TechOps organization, which sits in the Chicago office. The Observability team has great exposure to many departments and technologies at Enova allowing for involvement in varied and diverse technology initiatives.



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About Enova:
Enova is a leading financial technology company providing online financial services through its AI and machine learning powered lending platform. Enova serves the needs of non-prime consumers and small businesses, who are frequently underserved by traditional banks. Enova has provided more than 7 million customers with over $40 billion in loans and financing with market leading products that provide a path for them to improve their financial health. Want to learn more? Just ask any of our almost 1,500 employees.

Our goal at Enova, we believe that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.

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What are Enova Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Employees have the option to set aside pre-tax dollars to pay for eligible Medical, Dental and Vision expenses as well as eligible child care expenses.
Disability insurance
Our short-term plan provides a level of continued income in the event you become disabled and cannot work. Should your disability extend past 26 weeks, LTD kicks in at 60% of base monthly earnings.
Dental insurance
Employees can choose from two dental plans including one that is offered at no cost for employee-only coverage.
Vision insurance
Our Vision plan provides affordable eye care and discounts to cover routine eye exams, prescription eyeglasses or contact lenses.
Health insurance
We offer employees flexibility to choose from several comprehensive medical plans.
Life insurance
Our basic life insurance plan is a core benefit provided by the company at no cost to you. You can purchase additional life insurance for yourself, spouse or domestic partner and eligible dependents.
Pet insurance
You have the option to elect pet insurance which includes coverage for veterinary expenses related to accidents and illnesses.
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
We provide employees with a 401(k) matching plan managed by Fidelity. We match 50% of contributions up to 3% of an employee's annual gross pay.
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Sabbatical
Eligible employees get 20 days of paid sabbatical after their first 5 years of working at the company.
Paid holidays
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Each department gets a set budget every year to send their own team members to job training and conferences relevant to their job and development.
Tuition reimbursement
Team members are eligible to apply for tuition reimbursement for various career and professional development opportunities.
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Sabbatical program • Recognition programs • Commuting reimbursement • Monthly social events • Discounted gym memberships • Pet insurance

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