Senior Manager, Quality Assurance at Healthgrades

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Healthgrades is focused on providing trusted information that helps consumers and providers make meaningful connections. As a Senior Manager, Quality Assurance, you will help build the future of Healthgrades’ enterprise data solutions, enabling health systems, hospitals and providers to better reach those consumers who are seeking care. You will work alongside your team to develop a complete QA program that not only safeguards the quality of our products, but also fosters a “quality culture,” in which all employees become actively engaged in guaranteeing quality and stability within our product suite.

What You Will Do:

  • Develop the organizational Quality Roadmap, defining initiatives to drive growth, innovation, and long-term quality throughout the product lifecycle
  • Foster a culture of partnership between the Quality Assurance team and Product and Engineering teams
  • Collaborate with Technical Project Management, Product, and Engineering teams to understand priorities/objectives and adjust allocation to meet needs
  • Lead the development of quality methodology for product and engineering; create testing protocols and standardization across all product lines to ensure the QA team is working efficiently and effectively
  • Partner with product management, development, and program management to ensure that all testing activities occur in an iterative, timely fashion with clear documentation and to the level of quality demanded by the requirements
  • Work with the team to identify tooling and environment needs to allow for the seamless transitions between onshore and offshore team members
  • Hire, mentor, manage, and effectively motivate team members to set and achieve corporate and individual goals

What You Will Bring:

  • 5+ years of QA experience with a minimum of 2 years of hands-on technical management experience, including building and leading QA teams
  • Experience with at least one programming language, preferably JavaScript
  • Experience testing at the UI and API-level; knowledge of various test methods & tools like Postman, Mocha, Protractor, Selenium WebDriver, etc
  • Understanding of object-oriented programming, design, and debugging skills
  • People management experience, including working with or managing offshore teams
  • Ability to set up frameworks on multiple application platforms (Web, Mobile, etc.)
  • Self-starter mindset with analytical, problem-solving, and decision-making skills
  • Demonstrated knowledge of testing best practices, version control practices, and defect management

Why Healthgrades?

At Healthgrades, we recognize that our people drive our greatest achievements. We are passionate about maintaining a fulfilling, rewarding and high-energy work environment while setting the stage for your continued success.

  • Meaningful Work – empowering consumers with data to make the right healthcare decisions for themselves and their families
  • Changing the Game – dynamic culture with career advancement opportunities
  • Community Builders – partners of local charity organizations, Go-Green efforts and wellness initiatives
  • Robust Perks – generous PTO, inclusive healthcare, learning & development programs, 401k contributions, tuition repayment, family planning resources & more!
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • JIRAManagement
    • SalesforceCRM
    • Oracle EloquaLead Gen

Location

Downtown Location - your favorite coffee shops, restaurants, breweries, and nightlife are all steps from the office, as well as transportation lines.

An Insider's view of Healthgrades

What are some social events your company does?

There are many opportunities to socialize, from ping-pong doubles to happy hours to volunteer outings. We also have monthly events such as Pizza Day, new hire socials and holidays to connect, win prizes, play games, or grab drinks. If you need a break from your desk, there are workspaces to lounge at with buddies and get the creative spark flowing.

Dan

Data Analyst

What's the biggest problem your team is solving?

Evolving consumer expectations are pushing doctors and practice owners to adopt convenient, on-demand delivery of services. Getting doctors to appreciate these changes and mature their business can be a struggle. We’re taking a data-driven, analytical approach to prove that meeting patients' expectations can be a big win for growing their practice.

Steven

VP, Product Management

What makes someone successful on your team?

Someone who is committed to continuous learning and knowledge sharing. Work becomes way more fun if you're willing to explore, test, learn, and iterate together!

Alli

Director, User Experience Design

What does your typical day look like?

I lead strategic development of data-driven marketing campaigns for our healthcare clients. The day-to-day involves a lot of problem solving, teamwork, and creative thinking from campaign development to market exit, and I'm motivated by new learning opportunities and collaboration each step of the way.

Lauren

Integrated Marketing Manager

What are Healthgrades Perks + Benefits

Healthgrades Benefits Overview

Our inclusive package offers flexible options customizable for everyone – no matter what your family looks like.

Culture
Volunteer in local community
Intracompany committees
Diversity
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Promote from within
Mentorship program
Continuing Education stipend
Online course subscriptions available
Customized development tracks
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