Founded in 2006, SurveyGizmo is a powerful survey and data insights platform that empowers business professionals to make informed decisions. As SaaS application software, it offers user-friendly data collection tools for understanding customers, markets, and employees in real time and communicating this information across an organization. It provides data insights in over 205 countries, with 50K new surveys created and 5M responses collected every week.

SurveyGizmo has tremendous opportunity to continue this growth, based on current market size and the potential for more sophisticated product positioning and a robust sales and marketing engine. Details on SurveyGizmo’s products and services can be found on our website (www.surveygizmo.com).

Who You Are

You have a Heart for Service

We provide extraordinary service to our customers, co-workers, and our community by going out of our way to appreciate and support them.

You are Curious

We create products that help our customers listen and be curious, and we ourselves are curious. We strive to understand our customers’ business problems and the solutions delivered with our software.

You Find a Way

We help our customers and employees succeed by finding solutions to their problems. We have a can-do attitude and we do what we say we will do.

What You’ll Do

We are looking for a Senior Information Systems Administrator to join our team! This position will work as part of a growing collaborative enterprise information systems team to ensure maximum efficiently of our enterprise processes and systems that support critical sales and finance functions. In this position, you will:

• Design, document, develop, and maintain new solutions that enable the growth of the company through gained efficiencies and access to critical operational data
• Develop and document enterprise system architecture, data flows, and integrations
• Ensure accurate and actionable data is in the appropriate system of record and easily accessible though dashboards or reports you help to develop
• Work closely with a passionate group of stakeholders to make a dramatic impact on the growth of the business

How you’ll spend your days:

• Performing administration functions in key IS systems (Salesforce, Zuora, Hubspot), including managing user profiles, roles, permissions, record types, objects, reports, dashboards, and incident support
• Developing custom fields, page layouts, record types, reports, objects and dashboards
• Performing data imports, exports and updates
• Assisting users with best practices and process optimization opportunities - you see what others can’t see
• Partnering with leadership, external development teams and suppliers to ensure timely, accurate, and cost-effective delivery of solutions
• Taking a leadership role in grooming, development, testing, and deployment of projects
• Developing documentation, training materials, workflows, and process maps to increase knowledge throughout the organization
• Build and maintain data integration tools (ETLs) and ensure data integrity is monitored and maintained between key systems
• Support and develop custom solutions using APEX scripting, process builder, workflows, etc.
• Collaborate with outside contractors to deliver on key IS initiatives
• Design and develop dashboards and reports for business stakeholders
• Develop and document enterprise system architecture, data flows and integrations

What it takes to be successful on our team:

• BS/BA degree in a business discipline 
• At least 5 years of Salesforce Administration experience  
• Experience as a Zuora administrator highly desired 
• APEX experience or comparable coding experience highly desired 
• Proud owner of at least 1 Salesforce Administrator Certification 
• Proficiency with all Salesforce administration tasks; bonus points for Service Cloud and Salesforce Lightening experience 
• Strong understanding of key sales and financial business processes: Quote-to-Cash, Billing Collections, and Revenue Management to name a few 
• Hands on experience with ETL tools 
• Proven experience managing large enterprise systems and data processes from ideation to delivery within scope, budget and timeline 
• Strong analytics, data analysis, and reporting skills and experience 
• Obsessive attention to detail with the ability to communicate, document, and prioritize tasks 
• You energize a room and love a fast paced and fun environment 
• Great interpersonal and communication skills with the ability to adjust the level of detail depending on the audience 

Our team members enjoy:

• Competitive compensation package and full suite of benefits
• Great Boulder location without the Pearl Street commute
• Environment where you are empowered and can see your impact