Stack Overflow
Empowers the world to develop technology through collecting knowledge.
Denver, CO
Remote

Senior Information Architect, Community Products at Stack Overflow (Western Colorado, CO or Remote)

| Western Colorado | Remote
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(United States, Canada, Mexico, Chile, Argentina, Brazil, UK, Ireland, Germany, Sweden, Norway, Poland, Spain, Austria, Slovenia, Czech Republic, Portugal, Netherlands, Switzerland)
We are targeting GMT +1 to GMT -8 in the countries identified with core overlapping hours of 10am-1pm Eastern Standard
At Stack Overflow, our mission is to serve developers. Whether we're helping developers get answers to their questions , work more efficiently with their team , or find a new job , we build products that make millions of developers' lives better every day. As an information architect at Stack Overflow, you'll create and build products that directly impact the work and the lives of those developers.
In this particular role, you'll join our Community Products team. This is the team who works on the products that directly impact every developer around the world, including stackoverflow.com. This is a great opportunity to be the first information architect at Stack Overflow and create impact for all 100M users and the clients we serve.
We're looking for someone who is adept at planning and designing the structure of our digital space in a way that is meaningful and useful for our users. This individual will work alongside our product designers, systems designers, researchers, and product managers. This person will own how users search, navigate, and organize content on Stack Overflow.
Skills & Requirements
What you'll do:

  • Evolve Stack Overflow's content ecosystem
  • Work to reduce the amount of discoverability and fragmentation issues across our products
  • Optimize information to promote findability, accessibility, and usefulness, while accommodating technical and business requirements
  • Advocate that information on our products is clear and communicative
  • Consult and provide feedback to product and system designers on their work to ensure it meets the IA standards you establish with the team
  • Deliver appropriate assets, e.g., wireframes, spreadsheets, process diagrams, etc.
  • Contribute to a collaborative and inclusive team environment where design ideas and feedback are shared openly and with the best intentions
  • Work alongside research, community, product management, and design


What we need to see:

 

  • Have 5+ years of some combination of information architecture, UX design, and content strategy experience
  • Proven experience of solving complex information architecture problems
  • Experience in conducting, digesting, and applying user research
  • Excellent written and oral communication skills
  • High levels of organization and ability to work independently
    • (Desired) Experience working on a product in a two-sided marketplace
    • (Desired) Experience organizing taxonomy of user created content


What you might work on

 

 

  • Help define the content ecosystem as new content types are added to Stack Overflow
  • Redefine how profiles work through and with our different products including Stack Exchange, Stack Overflow, and Teams
  • Optimize Stack Overflow's navigation and search to align with how our users consume content


Also note:

 

 

  • We're a distributed, remote team and you'll be part of a work culture that emphasizes online & asynchronous communication with minimal meetings and ceremonies
  • We're generally very flexible on working hours, though we do ask everyone on the team to maintain an overlap with (at least) 10AM - 1PM US Eastern time
  • We don't consider applications without cover letters - please make sure to include yours and talk about why you want to work here!


Some of what you'll get in return:

 

 

  • Competitive Base Salary between $140K and $190K USD
  • 20 days paid vacation
  • Generous parental leave (16 weeks at 100% pay), family care leave, and paid sick days
  • Long-term incentive (equity grant)
  • Completely free health insurance (no copay, no premiums)
  • 401K match
  • Health & Wellness stipend
  • Employees will never be poked with a sharp stick


About Stack Overflow
Stack Overflow is the largest, most trusted online community for technologists to learn, share their knowledge, collaborate, and build their careers. More than 100 million professional and aspiring programmers and technologists visit Stack Overflow each month to help solve coding problems, develop new skills, and find job opportunities.
Our products and tools help developers and technologists in life and at work. These include Stack Overflow for Teams, which focuses on knowledge management and collaboration, and Reach & Relevance, which focuses on developer marketing, community development, and employer branding.
We believe in building inclusive teams where we empower and support people to solve meaningful problems. We have an office in New York (currently closed due to the pandemic) with some of the best amenities and we have people who work remotely all over the world.
Our core values guide our work:

 

 

  • Keep Community at Our Center: Community is at the heart of everything we do. Nurture healthy communities where everyone is encouraged to learn and give back.
  • Adopt a Customer-First Mindset: Authentically serve our customers by empowering, listening and collaborating with our fellow Stackers.
  • Be Flexible and Inclusive: We do our best work when a diverse group of people collaborate in an environment of respect and trust. Create space for different voices to be heard, and allow flexibility in how people work.
  • Be Transparent: Communicate openly and honestly, both inside and outside the company. Encourage transparency from others by being empathetic, reliable, and acting with integrity.
  • Empower People to Deliver Outstanding Results: Give people space to get their job done, support them when they need it, and practice blameless accountability.
  • Learn, Share, and Grow: Adopt a Growth Mindset. Be curious and eager to learn. Aim for ethical, sustainable, long-term growth, both personally and in the company


Diverse teams build better products.
Legally, we need you to know this:
Stack Exchange, Inc. does not discriminate in employment matters on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. We support workplace diversity.
But we want to add this:
We strongly believe that diversity contributes to a broader collective perspective that will consistently lead to a better company and better products. We are working hard to increase the diversity of our team wherever we can and we actively encourage everyone to consider becoming a part of it.
If your role is not located in one of our offices.... We'll reimburse you up to $2,000 to set up a great home office.
If you want to work in our office... You'll be in our headquarters in New York City, and enjoy additional benefits like free lunches, transportation reimbursement, and all the espresso you can drink.
Work Environment:
We're a remote-friendly team. Whether you work remotely or work out of our New York office (re-opening voluntarily Fall 2021), you'll be part of a remote work culture that emphasizes online communication (Slack, GitHub, Hangouts, Zoom, Stack Overflow for Teams).
We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.
Diverse teams build better products.
Legally, we need you to know this:
Stack Exchange, Inc. does not discriminate in employment matters on the basis of race, color, religion, gender, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. We support workplace diversity.
But we want to add this:
We strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better products. We are working hard to increase the diversity of our team wherever we can and we actively encourage everyone to consider becoming a part of it.
#LI-Remote #BI-Remote #LI-AR2

 

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Where we are

1660 Lincoln St. 24th Floor, Denver, CO 80264

Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • jQueryLibraries
    • ASP.NETFrameworks
    • LookerAnalytics
    • FigmaDesign
    • JIRAManagement
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What are Stack Overflow Perks + Benefits

Stack Overflow Benefits Overview

From the beginning, Stack Overflow’s mission has been to be the best place anyone has ever worked. We make an extra effort to provide everything a person could ever want in a company, from completely free medical insurance to a professional development budget. Stack Overflow truly cares about our employees as people, and we have provided benefits that reflect how people really live.

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Stack Overflow covers 100% of the costs of preventative care, including x-rays for you and your family!
Vision Benefits
Our vision plan cover you and your family with a $150 credit towards lenses or frames each year for after a $20 copay for an eye exam.
Health Insurance Benefits
Stack Overflow covers 100% of the medical costs, from prescriptions to copays to major medical events (such as births!) through an employer-funded HRA for you and your family!
Life Insurance
Employees are provided a $50,000 life insurance policy, with no premiums associated. If you would like supplemental insurance over and above that, a small amount will be deducted from your paycheck.
Wellness Programs
In addition to reimbursing up to $150 per month toward gym memberships or fitness class costs, we host virtual yoga sessions.
Mental Health Benefits
Stack Overflow partners with Bravely as the first step to getting what employees need to stay engaged, productive, and motivated at work with on-demand confidential professional coaching.
Retirement & Stock Options Benefits
401(K)
Stack Overflow provides a Roth IRA and Regular 401(K) options for our employees.
401(K) Matching
Stack Overflow matches 100% of employee contributions up to 3% on earnings and 50% of employee contributions between 3% and 5% of earnings. The company match is vested immediately.
Company Equity
As Stack Overflow isn’t public, employees are provided stock options upon their start, and then issued more upon later in their tenure for evergreen or promotion grants.
Employee Stock Purchase Plan
All of our employees receive stock options with their offer letter.
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Stack Overflow allows employees to participate in a DCA (Dependent Care Account), and employees can put up to $5,000 a year pre-taxed toward expenses for day camps, preschool, or au pair fees.
Generous Parental Leave
For employees who have worked here a year, Stack Overflow provides 16 weeks at 100% pay. This goes for adoptions, too. Upon their return to work, new parents can expense up to $500 for take-out meals.
Flexible Work Schedule
Stack has employees all over the world across many departments. While in the NY office hours are generally 9am-5pm, it is flexible and employees can generally work the hours they choose.
Remote Work Program
Before the pandemic, we were 40% remote. Today, we’re mostly remote and provide hybrid options in NYC. So long as your timezone works for your team, work where you want.
Family Medical Leave
Stack Overflow provides 12 weeks of unpaid time, and also 7 days of paid leave per 12-month period in order to provide care for a family member who requires it of the employee.
Adoption Assistance
We assist our employees by offering financial assistance in the adoption of a child. We'll reimburse up to $5,000 to use towards legal expenses, adoption agencies or other adoption professional fees.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Each US employee at Stack Overflow earns 20 vacation days on a regular accrual schedule per paycheck. Upon reaching the third year of employment, employees earn 25 days per year.
Sabbatical
By 5th year of employment, they’ve earned dedicated time to relax and reset! Stack Overflow provides 4 weeks of paid time off and 1 week of credit added to your account.
Paid Holidays
Paid Sick Days
Stack Overflow has unlimited sick days, though if employees are out more than a consecutive seven days, they could be eligible for Short Term Disability Leave and covered through our insurance.
Perks & Discounts
Casual Dress
Stack Overflow employees are encouraged to wear whatever makes them comfortable! Jeans and t-shirts are the norm. Whenever you see someone in a suit, you know they are here interviewing! :)
Commuter Benefits
Stack Overflow provides $130 toward commuter fees each month. Employees can choose between most NYC public transportation options include a monthly unlimited MetroCard (most common).
Company Outings
Since so many teams have members who operate across many locations, department meet-ups are typically scheduled annually.
Free Daily Meals
Stack Overflow provides a wide selection from our partner Cater2.me that delivers delicious and nutritious lunches each day the office is open.
Game Room
While Stack doesn’t have a designated game room, there are various gaming stations throughout the office, including but not limited to: an Xbox, a Nintendo Switch, a dart board, and a ping pong tabl
Stocked Kitchen
If lunches weren’t enough for you, Stack Overflow also provides fully stocked pantry shelves ("Snack Overflow"), fresh fruit, fridges, and cabinets for all breakfast and snack needs.
Happy Hours
Fitness Subsidies
Stack Overflow reimburses up to $150 per month toward gym memberships, fitness classes, or equipment costs.
Home Office Stipend for Remote Employees
Remote employees will also be provided with a one-time reimbursable allowance of the equivalent of up to $2,000 USD to purchase office furniture, monitor, and computer peripherals.
Professional Development Benefits
Job Training & Conferences
Each employee is eligible for up to $2,500 for continuing education, conferences, etc. to advance their skills and knowledge each year.
Tuition Reimbursement
Stack Overflow provides employees who have been employed for 6 months with up to $5,250 in employer education assistance benefits tax-free each year for undergraduate or graduate courses that qualify.
Diversity Program
Promote from within
Continuing Education stipend
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

We really think about the experiences of our employees and how we can make lives easier. Little things like the remote employee holiday party stipend, or the take out reimbursement for new parents - these are small gestures, but show how we really understand our employees and support them in each aspect of their lives. Stack Overflow truly believes in everyone being able to bring their full selves to work.

An Insider's view of Stack Overflow

What’s the vibe like in the office?

I'm mostly remote, and I occasionally visit the office. Being new to the office space, I didn't know what to expect. Everyone was friendly and immediately introduced themselves. The office has a relaxing atmosphere, and the office staff ensures you have everything you need.

Dee

Senior Program Manager

What does your typical day look like?

I'm an early riser, and having the flexibility to structure my day in a way that works best for me is a huge benefit. I elect to work east coast hours though I'm based in Washington State, which means my afternoons and evenings are free for hiking, rock climbing, paddleboarding, or mountain biking. It's an excellent balance that keeps me inspired.

Eric

Manager, Customer Success

How has your career grown since starting at the company?

During my time at Stack, I've been encouraged to set goals that are not only team and project-based, but also career-based. Over the past two years, Stack has supported me in taking online courses to improve my front-end, UX research, and graphic design skill sets, which have been invaluable to my career growth.

Phoebe

Product Designer

How do your team's ideas influence the company's direction?

I love that Stack Overflow is highly collaborative. It's common to have Marketing, Product, Sales, and Engineering involved in at the earliest stages of a project. We value diverse perspectives and nearly everything is done cross-functionally. That's reflected in our internal kudos tool where nearly all of the shoutouts span multiple teams.

Khalid

Senior Vice President, Marketing & Communications

How does the company support your career growth?

Stack Overflow invests in technology, coaching, and numerous resources to enable sales reps to upskill and succeed. The servant leadership culture supports my career growth because managers create a culture of trust, foster leadership in others, and build camaraderie amongst teammates. The support lets us put customers first and grow our careers!

Chris

Senior Account Executive, Advertising

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