Eventus Solutions Group
Eventus provides strategy, consulting and leading-edge technologies to make the most of every customer touchpoint.
Englewood, CO
Remote
Hybrid

Senior CCaaS Architect

Sorry, this job was removed at 11:30 a.m. (MST) on Monday, August 16, 2021
Find out who's hiring in Greater Denver Area.
See all Developer + Engineer jobs in Greater Denver Area
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

Senior CCaaS Architect

Location: Englewood, CO or Remote

Travel: Ability to travel up to 30% (post pandemic)

Reporting to: Sr. Director

 

Eventus is growing and we are hiring a Senior CCaaS Architect. If you have a passion around leading technical resources and CCaaS technology to solve complex Client projects let us know and apply today.

 

 

Responsibilities:

  • Lead technical resource for CCaaS implementations on client projects
  • Ownership and responsibility for the end-to-end design of the technical architecture including:

-Routing strategy

-IVR design

-API approach and external data integrations

-Design and maintain reusable code libraries

-Advise on testing strategy and provide input into test plans

  • Responsible for estimating and supervising technical efforts for all phases of the project
  • You are the SME who understands operational impacts of technology decisions and can easily explain to both technical and non-technical stakeholders the importance of technology and the impacts to the business.
  • Ability to communicate your technical design to both internal resources and Client teams
  • Ability to communicate how the CCaaS platform works and how it can be applied to solving business needs

 

 

What We’re looking for:

 

  • Bachelor’s degree in computer science, IT, or engineering
  • 10 or more years’ experience in Contact Center and UC environments designing, planning, documenting and implementing these architectures using the latest technologies.
  • 5 or more years of software development, design, and testing of real time systems
  • Experience leading and mentoring engineering teams, conducting code reviews and establishing best practices
  • Experience with coding languages such as JavaScript, Python, Java, C++
  • Experience building and managing libraries of re-usable software components.
  • Ability to architect and build applications.
  • Experience with Genesys Pure Cloud, Five9, Amazon Connect, Cisco, Avaya, inContact/NICE CXOne or other cloud telephony platform.
  • Hands on development using REST and SOAP API integrations
  • SIP services/VoIP experience to include troubleshooting
  • Experience creating and presenting to clients
  • Network infrastructure experience is a plus
  • Ability and desire to mentor and coach team members

 

Why you’ll love it here:

 

With over 300 successful projects delivered, our culture and unique business model has landed us on the top of the INC 500 list of the nation’s fastest growing private companies. With Eventus you can expect:

 

  • Entrepreneurial and collaborative environment
  • Competitive total rewards program
  • Comprehensive benefit plans
  • Professional training opportunities
  • Engaging and fun culture
  • Big business ambition with small company values
  • Opportunity to work with industry leading, talented peers

 

Applicants can expect to make between $175,000 to $225,000 upon hire. Pay within this range will vary based upon experience, skills, certifications, education among other factors as required in the job description. In addition, this position is eligible for a target incentive bonus up to 20%.

 

Benefits

 

Eventus offers a wide range of benefits to full-time employees. Some are subsidized by the company and others are fully employee paid. Health benefits include a choice of comprehensive medical plans, a dental plan, vision plan, EAP, and critical illness insurance. Eventus offers a 401(k) plan with company matching. Eventus employees enjoy PTO of 15 days annually and a generous holiday schedule.

 

Eventus provides basic life and AD&D Insurance with option to purchase additional coverage. Short-term and long-term disability coverage is also offered. Eventus also offers tax saving accounts, HSA and FSA.

 

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

See More
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

What are Eventus Solutions Group Perks + Benefits

Eventus Solutions Group Benefits Overview

Our leadership team values each and every one of us and we invest in continued learning specific to our roles. We have fun and celebrate the team and our accomplishments throughout the year. We love what we do but we also enjoy spending time off with friends and family. Our generous PTO policy allows for just that and if it's not enough we can always enjoy extra time off without pay. At Eventus, we have a great holiday schedule which includes time off between the Christmas holiday and New Years. It's an extra week of time off, which is welcomed by all. Our benefits are competitive and provide team members with a variety of options to choose from.

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Flexible work schedule
Remote work program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Performance bonus
Child Care & Parental Leave Benefits
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Office Perks
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education available during work hours
Customized development tracks
Paid industry certifications

More Jobs at Eventus Solutions Group

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about Eventus Solutions GroupFind similar jobs like this