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Salesforce.com Systems Analyst

| Greater Denver Area

The Salesforce.com Systems Analyst is a subject matter expert on a wide variety of areas/topics inside the Salesforce.com CRM system. As part of the technical team, this team member will work with business users and development teams throughout the complete project life cycle. Responsibilities will include driving the analysis of business requests in order to identify the best solution from a Salesforce.com perspective, authoring technical specifications, configuring declarative changes on the Salesforce.com platform and CPQ, and providing Salesforce.com support activities.

Responsibilities

  • Work closely with program staff, technical team members, project managers, and business users to help deliver projects ranging in size from minor enhancements to major multi-year initiatives.

  • Serving as a knowledge resource for Salesforce.com capabilities and best practices.

  • Reviewing and understanding general business drivers and context for development projects.

  • Defining the Salesforce configuration required to support requirements and business processes.

  • Configuring working prototypes and performing business process reviews to validate and refine prototypes.

  • Preparing formal project documentation deliverables, including specifications, requirements summaries, logical system design documents, state diagrams, test scripts, and end user documentation.

  • Advanced Salesforce configuration including:

    • Workflow Rules, Actions, Approval Processes, and Process Builder Flows

    • Custom objects and fields, including advanced formulas

    • Security best practices related to Profiles, Role hierarchies, Permission Sets and Sharing Rules

    • Sales Processes

    • Record types

    • Reports and Dashboards

    • Lightning Experience

    • Salesforce CPQ (Steelbrick) Configuration

    • Customer and Partner Portals/Communities

  • Facilitating discussions with business users and others to define required features and mapping features to business processes.

  • Post-go-live support and optimization.

 

Basic Requirements

  • 3+ years of progressive experience as a Configuration Specialist on Systems Implementation or Business Process projects.

  • Certification as Salesforce Administrator or equivalent experience

  • Demonstrated best practices regarding change management on the force.com platform

  • Bachelor’s Degree or equivalent experience

 

Preferred Qualifications:

  • Strong collaboration skills to effectively communicate with both business and technical IT teams

  • Strong written and verbal communication skills and interpersonal skills to effectively translate ideas, concepts and business process challenges/gaps

  • Strong business acumen to quickly learn new business processes and understand how IT needs to support the business in achieving revenue and profit goals

  • Excellent analytical skills and ability to translate business functionality and opportunities into clear, precise, and easy-to-read functional specifications and technical designs is critical

  • General knowledge of business operations (sales and service), strategies and objectives and strong facilitation, consensus building and presentation skills required

  • Demonstrated ability to analyze business requirements and translate them into system-supported solutions

  • Must be able to handle multiple priorities at one time and remain results-oriented

  • Must work well both independently and in a team environment

  • Experience with Steelbrick CPQ

  • Coding and integration experience including Visual Force page creation, Apex class creation, and Integration with Salesforce.com API

  • Experience with ERP (preferably SAP) and CRM management in a large organization

DigitalGlobe and Radiant solutions offer a generous compensation package including a competitive salary; choice of medical plan; dental, life, and disability insurance; a 401(K) plan with competitive company match; paid holidays and paid time off.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • D3JSLibraries
    • jQueryLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • FlaskFrameworks
    • SpringFrameworks
    • AccessDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • Microsoft ProjectManagement
    • CAManagement
    • SalesforceCRM

Location

Our location is just steps away from plenty of expansive open space, restaurants, and bars. We are less than a 5 minute walk from an RTD Park-n-Ride.
1300 W. 120th Ave, Westminster, CO 80234

An Insider's view of DigitalGlobe

What are some social events your company does?

Monthly "Welcome & Well Wishes" (W3) meetings where we come together to meet new team members and say farewell to long-term employees who are retiring. A member of the DigitalGlobe Leadership team hosts the event and features a slideshow to introduce new team members. And refreshments/snacks/ice cream are served.

Josh

Talent Acquisition Partner

What are DigitalGlobe Perks + Benefits

DigitalGlobe Benefits Overview

A great team deserves great perks.

Comprehensive Medical/Dental/Vision Plans + Flexible Time Off + 10 Paid Company Holidays + Competitive Salaries + Employee Cafe + Free General Healthcare (when enrolled in a paid DG medical plan) + Amazing Office & Game Room + Exclusive Disc Golf Course = WE VALUE OUR PEOPLE

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Contribute from $120 to $2,650 per household (per calendar year) for reimbursement of health‐related expenses you may need to pay for out of pocket.
Disability Insurance
6 weeks of salary continuation at 100% beginning on 8th consecutive day - 60% up to $20,000 per month if unable to work due to disability longer than 12 weeks.
Dental Benefits
The plan will pay 100% Preventative, 80% Basic, and 50% Major. $2,000 Annual Maximum. Deductible of $50 individual and $150 family for basic and major services. Orthodontics at 50%.
Vision Benefits
Vision Service Plan - 1 set of contact lenses and 1 eye exam (after copay) per calendar year. 1 pair of frames every 24 months.
Health Insurance Benefits
Options include a Consumer Driven Healthcare Plan (CDHP) and PPO. Prescription Drug Plan is also covered under these medical plans. DigitalGlobe pays the majority of costs for both FT/PT employees.
Life Insurance
2X salary each up to a max of $800,000.
Wellness Programs
Counselors available 24/7, 365 days through a toll free number, 5 free face to face counseling sessions. Chiropractic services on-site weekly.
Onsite Gym
DG's onsite gym and yoga studio is available to all employees.
Retirement & Stock Options Benefits
401(K)
Immediate vesting of matching contribution upon completion of enrollment provided by Fidelity Investments.
401(K) Matching
Discretionary match of 50% of the first 8% of eligible earnings contributed on a per‐pay‐period basis to an annual maximum of $9,000.
Company Equity
Available for some employees- dependent on specific position
Performance Bonus
Available for some employees- dependent on specific position
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
DigitalGlobe offers competitive leave benefits including PTO, Unlimited Time Off (for salaried employees), Parental Leave, Military Leave, Jury Duty, and Bereavement Leave.
Generous PTO
Paid Holidays
8 holidays and 2 floating holidays.
Perks & Discounts
Casual Dress
DG's casual dress code is largely varied, with some employees wearing shorts and sandals, while other opt for more button ups and jeans. Rarely, if ever, are suits seen in the office.
Commuter Benefits
Employees can set aside a portion of their pay, via pre‐tax payroll deductions, for the payment of Mass Transit or Parking expenses.
Game Room
Our game room has access to outdoor terraces, and includes competitive ping pong games, as well as bean bags and Foosball tables.
Stocked Kitchen
Kitchens on each floor include ice, coffee, assorted teas, and waters. Soda is provided in one central location free of charge (just bring your own cup).
Some Meals Provided
Free fruit, bagels, or donuts every Tuesday!
Parking
Our employees have two parking garages with more than enough spaces to go around. Motorcycle, Electric Vehicle charging, and bike spots are given close access to the indoor entrances to the building.
Relocation Assistance
Relocation is offered on a case by case basis
Fitness Subsidies
At DigitalGlobe we want to stay focused on wellness and getting, or staying, in shape! Incentives include waiving joining fees, significantly reduced month-to-month rates with no contracts.
Professional Development Benefits
Job Training & Conferences
DG offers a wide range of training programs. Currently, DG is converting to AWS - included in that is varying AWS-related training and certification programs offered to all employees.
Tuition Reimbursement
The tuition reimbursement for employees is a maximum of $5,250. Effective after one year of employment.

Additional Perks + Benefits

Flex time off plus 10 paid holidays. Free general healthcare when enrolled in a DigitalGlobe medical plan
Amazing corporate office with game room and cafe. Frisbee golf course around corporate building exclusively for employees. Free fruit, bagels, or donuts every Tuesday!

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