Salesforce Marketing Cloud Solution Architect at Mercury Healthcare (Remote)

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At Mercury Healthcare, we empower healthcare organizations to create seamless consumer experiences and improve outcomes to build healthier communities. As a Salesforce Marketing Cloud Solution Architect, you will be consulting with customers on technical and business challenges related to marketing efforts and designing solutions involving Salesforce Marketing Cloud and other Marketing Automation platforms.

The Mercury Healthcare enterprise data platform will enable health systems to create a holistic patient view, eliminate data silos, and improve patient experience. This enterprise platform will bring together once disparate data into a single platform, breaking down data silos and making data more useful across an entire organization. The Mercury Healthcare data platform will also serve as the underlying data management solution for powering Mercury Healthcare CRM and other customer experience execution systems while enabling health systems to reach beyond traditional efforts to improve and manage patient experience and patient engagement.

 

What You Will Do:
  • Consult with customers on technical and business challenges related to marketing efforts, leveraging Salesforce Marketing Cloud as the solution
  • Dig into complex requirements and develop data-driven solutions
  • Design data architecture and solutions within Salesforce Marketing Cloud, validate against client use cases, and execute on design
  • Incorporate multi-platform and/or multi-channel requirements in architectural design
  • Clearly and articulately document technical solutions and integrations (i.e. data design documents, code samples, screenshots, etc.)
  • Configure Marketing Cloud data and contact schema, including designing business unit structure and hierarchy
  • Develop emails, landing pages, preference centers, journeys, automations, and SQL queries as required to implement solutions
  • Present high-level overviews of the Salesforce Marketing Cloud architecture and integration capabilities to clients or internal stakeholders
  • Serve as a technical liaison to product teams to support custom and/or atypical initiatives
  • Assist in scoping by providing hours and effort estimates for potential projects
  • Lead client-facing conversations, particularly requirements gathering and presenting solutions

 

What You Will Bring:
  • 3+ years experience working in Salesforce Marketing Cloud 
  • 3+ years SQL development experience - reading and writing SQL
  • 3+ years experience building solutions in Marketing Cloud
  • Proficient in AMPscript development for emails and CloudPages
  • Proficient working with SOAP and REST based APIs
  • Experience leading client facing conversations
  • Experience in a lead capacity
  • Working knowledge of Sales Cloud, Service Cloud, and Health Cloud
  • Must possess Salesforce Marketing Cloud Consultant and Email Specialist certifications
  • Proficient with HTML, CSS, Bootstrap, XML, and Server-Side JavaScript
  • Expert knowledge in Salesforce Marketing Cloud data architecture, contact management, and integration with external data sources
  • Experience in Mobile Studio, Advertising Studio, and/or Social Studio
  • Experience in other Salesforce products a plus, including: DMP/Audience Studio, Mulesoft, Datorama, Interaction Studio
  • Knowledge of Eloqua or other Marketing Automation platforms a plus
  • Hands-on Health Cloud experience a huge plus

 

Mercury Healthcare is a technology and data analytics company that empowers healthcare organizations to engage consumers and optimize provider networks to accelerate growth. Our customers benefit from more than 30 years’ experience driving intelligent engagement, aligning physicians, and enabling personalized healthcare journeys. Learn more at mercuryhealthcare.com.

  • Purpose-Driven Business – we help people make more confident healthcare decisions
  • Changing the Game – dynamic, employee-focused culture with career advancement opportunities
  • Community Builders – partners of local charity organizations, matching gifts program, Go-Green efforts, and wellness initiatives

Compensation & Benefits

  • Salary: $130,000 - $155,000 annually*
  • Bonus: up to 5% annually
  • 401(k) plan options
  • Medical, dental, and vision insurance, with HSA contributions for qualifying plans
  • Company-funded basic Life, AD&D, and disability coverage
  • Family planning resources
  • Subsidized wellness benefits
  • PTO plus paid holiday and volunteer time
  • Tuition reimbursement and learning & development programs

*Actual base pay will be determined based on qualifications and experience

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • AWS (Amazon Web Services)Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • ApexLanguages
    • Mulesoft Languages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • Sails.jsFrameworks
    • SparkFrameworks
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • SnowflakeDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • TableauAnalytics
    • AxureDesign
    • FigmaDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • BasecampManagement
    • JIRAManagement
    • SalesforceCRM
    • Salesforce PardotCRM
    • Oracle EloquaLead Gen

Location

Downtown Location - your favorite coffee shops, restaurants, breweries, and nightlife are all steps from the office, as well as transportation lines.

An Insider's view of Mercury Healthcare

What does your typical day look like?

Every day is different. Typically, I start my day reviewing emails and prioritizing tasks that need to be completed, which can change instantly as the day progresses. I spend most of my day drafting contracts, submitting paperwork for corporate governance, and collaborating with other employees to complete tasks.

Devon

Sr. Contracts & Legal Operations Manager

How has your career grown since starting at the company?

Since starting, I have grown in my ability to build strategies rooted in both data and in my professional experience. I have been given the opportunity to be more client facing, while also managing teams internally.

Amy

Director, Consumer Strategy

What are some things you learned at the company?

Communication is the key for continuous and timely delivery, because it requires continuous planning.

Rajesh

Technical Project Manager

What are Mercury Healthcare Perks + Benefits

Mercury Healthcare Benefits Overview

Our inclusive package offers flexible options customizable for everyone – no matter what your family looks like.

Culture
Volunteer in local community
Intracompany committees
Diversity
Documented equal pay policy
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Promote from within
Mentorship program
Continuing Education stipend
Online course subscriptions available
Customized development tracks

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