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Salesforce Configuration Specialist

| Greater Denver Area

Apto, headquartered in the heart of Denver’s vibrant LoDo neighborhood, is at the forefront of a market that is beginning to accelerate technology change in the commercial real estate industry. We are doing it by building a remarkable platform (cloud-based CRM and deal management) and focusing on the success of our customers and employees. We were recently recognized by Inc. Magazine as one of the 2016 Top 50 workplaces nationwide, placed on the Inc. 500 list, designated a Best Place to Work in Denver by the DBJ and won the Outside Best Places to work in both 2016 and 2017. Come help us bring commercial real estate out of the dark ages with an award-winning team. 

SalesForce Configuration Specialist

Your co-workers call you the “Salesforce Guru” and your customers rave about your Salesforce solutions. You have the ability to declaratively configure Salesforce instances to create scalable solutions. In this Tier 3 Solutions Consultant role you will exercise your skills in the areas of customer service/success, sales, technical support, administration and solutions consulting. If you are looking to expand on your experience in a face paced fun environment, this might be the role for you! 

What you’ll be doing:

  • Providing SalesForce consultation services related to client projects including best practices guidance
  • Administering scoped and scalable solutions to existing and new users with a commitment to supporting Aptos core values and processes
  • Conducting scoping calls and creating project plans and delivering solutions within scheduled completion dates
  • Facilitating support services delivery through participation in email and telephone support escalation
  • Utilizing remote assistance tools, documenting customer issues and solutions via internal case management system
  • Collaborating in a team-based environment to give and receive insight to aid in customer inquiries
  • Acting as the “go to” resource for sales and other customer facing departments on product technical inquiries and supporting new sales

What you’ll bring to the team:

  • BS/BA degree or equivalent work experience in information technology or related field
  • 5+ years Salesforce experience, Salesforce Certified Administrator 201 or equivalent
  • Experience creating Salesforce automation processes declaratively
  • A couple of years of experience working directly with internal or external customers on custom configurations
  • Exposure to APEX coding and detailed understanding of Salesforce security architecture
  • A talent for grasping her concepts quickly and adapting to changing business situations
  • Passionate about helping us build a world class company

What you’ll get in return:

  • Competitive base salary, untapped commission and stock options
  • Healthy suite of benefits
  • Dog-friendly, centrally located office in LoDo

Apto does not discriminate in employment matters on the basis of race, color, religion, gender, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. We support workplace diversity.

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Location

Apto is centrally located in Lower Downtown just two blocks from Union Station. Lots of great food, drink, and meeting places nearby.