Salesforce Administrator
Evolve is a hospitality company with a mission to make renting a vacation home easy for everyone. Thanks to an unapologetic passion for hospitality, we now support over 17,000 properties in over 750 markets across North America. We enjoy earning each guest and owner's business - all while having some fun along the way.
Why this role
Evolve is a hospitality company with a mission to make renting a vacation home easy for everyone. Thanks to an unapologetic passion for hospitality, we now support over 15,000 properties in over 750 markets across North America. We enjoy earning each guest and owner's business - all while having some fun along the way.
As a tech-enabled disruptor in the vacation rental industry, Evolve needs an administrator who is passionate about the Salesforce platform to support our users. We are looking for a candidate who will be responsible for maintaining our Salesforce ecosystem and supporting our internal and external customers. This person will also collaborate with various business stakeholders to optimize and streamline processes to provide best-in class user experiences utilizing Salesforce’s feature-rich suite of products.
Come join our fast-paced growth-stage culture, while enjoying the support of a well funded company - we’ve raised over $100M in investment capital from world-class investors like T. Rowe Price, Allen & Company, and Annox Capital.
What you’ll do
- Support our internal customers in an efficient, accurate, and timely manner
- Be responsible for all basic administrative functions and database maintenance in compliance with Evolve governance, including administering user account access and permissions, page layouts and other routine tasks
- Maintain existing configurations and build new configurations which may include custom apps and objects, formula fields, reports, list views
- Create and maintain internal user guides and update technical documentation.
- Conduct weekly, monthly, and quarterly data cleansing initiatives to maintain data integrity
- Meet all SLAs for user support requests to ensure the needs of the business and business users are met, on time.
- Identify, diagnose, and resolve technical problems, escalate and track problems appropriately
- Create and maintain documentation on processes, policies, application configuration and help related materials for users as new applications or processes are developed
What makes you a great fit
- 2+ years of Salesforce administration experience
- Salesforce Sales and Service Cloud lightning experience
- Salesforce Administrator Certification
- Ability to interact with business and technical users
- Passionate about the Salesforce Platform
- Highly-motivated, self-starter and detail oriented
Location
Evolve has a flexible working environment so teammates can work remotely anywhere in the state of Colorado, in our beautiful downtown Denver office, remotely or a hybrid of both!
Compensation
For this role our salary range is $88,000 to $100,000, depending on relevant experience
Total Rewards at Evolve
At Evolve, we care for our teammates by supporting their physical, mental, and financial wellbeing through a comprehensive Total Rewards Program.
- Industry competitive pay, including equity in the company for all Evolvers
- Health insurance package options that include 100% employer paid HDHP plan and two PPO plan options for you and your dependents
- Employer-paid dental, and vision, for you and your qualified dependents
- Paid life insurance, short-term disability, and long-term disability coverage
- 401(k) with a 4% match that vests immediately
- PTO, sick days, and paid Parental Leave
- Rich learning and development program for Evolvers
But wait, there’s more… optional benefits offered include commuter benefits, pet insurance and travel perks.
About Us
Opportunity: Our leadership and management teams are dedicated to creating meaningful learning and growth opportunities for all Evolvers, as well as providing clear expectations and continuous feedback.
Community: It’s easy to make friends at Evolve. We support maintaining a strong community through our teammate-led groups focused on learning, inclusion, environmental wellness, and more.
Transparency: Every month, our leadership team shares how the company is performing, explaining where we’re headed next, and recognizing team members for jobs well done.
Values: They mean more to Evolve than just bullets on a page, they drive our daily decisions and impact how we work as a hospitality company.
- Earn It
- Build Loyalty One Interaction at a Time
- Communicate Often, Honestly & Directly
- Embrace Change
- Stay Hungry & Humble
- Care
- Be Efficient
- Take Risks
- Learn Every Day
- Have Some Fun Along the Way
Which value sounds the most like you?
Evolve is an equal opportunity employer. We believe that a diverse work environment is a successful work environment so all qualified candidates will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.