At Mercury Healthcare, we empower healthcare organizations to create seamless consumer experiences and improve outcomes to build healthier communities. As the Salesforce Administrator, you will be responsible for the technical underpinnings of Salesforce and the related toolset, including configuring and maintaining the technical architecture and design of the system, workflows, custom objects, integrations, and plug-ins. You will also work cross-departmentally to evolve the system to continue to provide operational efficiency and value through technology.

What you will do:

• Maintain and customize Sales Cloud and Sales Cloud applications including ongoing review, maintenance and configuration of SFDC feature releases
• Create and maintain the tools, systems, and mechanisms required to gain visibility into sales performance including implementation, maintenance, and configuration of all managed packages
• Configure and manage interfaces between internal systems (e.g. Salesforce, Workfront, and NetSuite)
• Provide guidance in the design of enhancements to Salesforce based on a comprehensive understanding of both Salesforce and the business processes
• Provide support for the ongoing CPQ implementation for Sales
• Create and manage custom Reports and Dashboards for various parts of the organization such as Sales, Marketing, and Finance
• Develop custom scripts and/or work with outside consulting resources to implement custom functionality
• Manage Salesforce configuration changes, including but not limited to: Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, etc.

What you will bring:

• Advanced Salesforce Admin certification required
• 6-10+ years of experience in end to end technical deployments related to Salesforce (SFDC) and associated business tools
• Bachelor’s Degree in Marketing, Business, or equivalent experience
• Salesforce.com integration experience, including between different business systems as well as working with integration tools
• Proficiency in programming using Salesforce SFDC, Force.com, Java, JavaScript, and XML and their use in the development of CRM solutions 
• Strong experience with configuration, customization, and programming with APEX APIs, APEX Triggers, and implementing new instances of Salesforce.com from scratch
• Solid time management, prioritization, and communication skills
• Bonus: CPQ and/or Einstein Analytics experience

Benefits:

• Bonus eligible
• 401(k) plan with employer match 
• Medical, dental, and vision insurance, with HSA contributions for qualifying plans
• Company-funded basic Life, AD&D, and disability coverage
• Family planning resources
• Subsidized wellness benefits
• PTO plus paid holiday and volunteer time
• Tuition reimbursement and learning & development programs

Who we are:

Mercury Healthcare is a technology and data analytics company that empowers healthcare organizations to engage consumers and optimize provider networks to accelerate growth. Our customers benefit from more than 30 years’ experience driving intelligent engagement, aligning physicians, and enabling personalized healthcare journeys. Learn more at mercuryhealthcare.com.

Mercury Healthcare believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity / expression, actual or perceived sexual orientation, or any other protected characteristic.​ Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination.

Location:

Remote (reporting to Birmingham, AL location)