Robot Operations Engineer at AMP Robotics

| Greater Denver Area
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Robot Operations Engineer, 03/02/2021

AMP Robotics is a pioneer and industry leader in artificial intelligence and robotics for the recycling industry. Every day, we’re working to reimagine and actively modernize the world’s recycling infrastructure. Headquartered and manufacturing operations in Louisville, Colorado, we build and deploy cutting-edge technology solutions that solve many of the central challenges of recycling to make it more efficient, cost-effective, scalable, and sustainable. 

We’re fostering an environment where talented, driven individuals can grow and create impact. We are looking for unconventional thinkers to join our mission; at AMP, your contributions have meaning and can spur change. With backing from top-tier investors and recognition including Fortune’s Impact 20, Fast Company’s Most Innovative Companies, and Forbes’ most promising artificial intelligence companies in America, we’re always seeking ways to better our operations, raising the bar on innovation, and looking to collaborate and improve each day in what we do. Learn more at AMPRobotics.com.

AMP Robotics is hiring a Robot Operations Engineer, reporting to the Robot Operations Engineering Manager, to ensure AMP products are working at peak capability across the world.  You will be tasked with creating and sustaining automation best practices associated with device commissioning, application specific engineering, and continuous software rollouts.  AMP is seeking a well-rounded team player, someone equally comfortable with field engineering tasks and software specific work.  We’re looking for nimble keyboard hands that aren’t afraid to use a wrench when required.  The role exists at the intersection of Site Reliability Engineering, DevOps, technical customer service, application engineering, and new product integration.

As our Robot Operations Engineer, you will work to:

  • Develop processes and tooling to proactively monitor the performance of AMP products - ensuring AMP customers are aware of system nuances and performance metrics.
  • Build fleet-wide dashboard systems to assist the service team in prioritizing work by performance and customer tiers.
  • Create internal tooling to assist the service team in smartly scaling devices without linearly scaling personnel.
  • Function as the Tier 3 support resource for AMP’s Customer Performance Technicians - acting as the highest level of operations technical support.
  • Work with AMP’s internal software developers and DevOps team to ensure smooth software testing and software rollouts to AMP remote, production devices.
  • Be part of a team that manages AMP device commissioning - verifying the AMP special sauce is correctly installed on all devices leaving the AMP production facility.
  • Be part of the field engineering feedback loop, creating data driven processes to track hardware and software failures in AMP production devices.
  • Participate in new product integration work - including engineering design reviews, new product installations, and first production run feedback.
  • Coach non-technical and technical resources on how to appropriately troubleshoot and maintain AMP products.
  • Improve our on-call support team foundation - creating technical SOPs and service bulletins to assist on-call support staff.

Supervisory Responsibilities: 

  • None

The successful candidate will have:

Required:

  • Mid level experience with the majority of the following technologies - Ansible, Docker, InfluxDB, ROS, Python, Jenkins, Google Cloud Platform, Linux (Ubuntu), Dashboarding software
  • Proven experience in a remote work environment
  • Coaching or teaching experience
  • Extreme self-starter with a focus on results oriented goal-setting
  • Excellent written and verbal communication skills with technical presentation examples

Preferred: 

  • 5 Years related software and/or field engineering experience
  • Experience troubleshooting networking failures in a Linux environment
  • Experience with related technologies will be considered
  • Experience with Git in a professional environment
  • Masters level degree from an accredited university
  • Examples of successful mechatronic project level work (software + hardware combinations)
  • Experience working with robotic systems

Education:

  • Technical Bachelor's Degree from an accredited university

Experience: 

  • 2-5 Years related software and/or field engineering experience

Working Conditions/Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

  • While performing the duties of this job, the employee is frequently required to stand, walk, use hands and fingers, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and talk and hear.  The employee must occasionally lift and/or move up to 45 pounds.  Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus, and ability to accurately see and label color. (remove if not a requirement)

Working Location(s): 

  • Broomfield, Colorado

Travel Requirements: 

  • 30% Travel

Affirmative Action/EEO Statement: 

AMP Robotics is an equal opportunity employer. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at the Company will be based on job openings, merit, qualifications, and abilities as required by the position. The Company does not discriminate, and does not permit its employees to discriminate against other employees, applicants, customers, or independent contractors because of:

  • Race
  • Color
  • Religion
  • Sex
  • Sexual orientation (including gender identity or expression, including a person's orientation toward heterosexuality, homosexuality, bisexuality, or transgender status, or PeopleCare’s perception thereof)
  • Pregnancy, childbirth, and related conditions
  • Marital status
  • National origin
  • Citizenship
  • Military or veteran status
  • Ancestry
  • Age (40 or over)
  • Disability (including genetic information)
  • Or, any other consideration made unlawful by applicable laws. 

Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, compensation, benefits, discipline, layoff, recall, and termination. 


Other duties: 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We recognize that there is more to work than the day-to-day responsibilities. In addition to a collaborative, high-performing team environment, we’re pleased to offer competitive base salaries; medical, dental and vision insurance; a 401(k) plan; paid time off and sick time; flexible work hours; and the opportunity to quickly accelerate your learning and growth.


Salary & compensation information: $70,000-80,000

Benefits information:

  • Medical - The company covers up 85% to 100% of the premium for Cigna healthcare plans depending on the selection. Employees pay the difference in premium if they select a more expensive plan. Up to 75% for dependents. 
  • 401(k) retirement plan (non-matching).
  • Seven (7) paid holidays – 7 company designated and 2 floating holidays. (salaried employees only)
  • Referral bonuses for staff positions.
  • Paid Vacation Leave – Accrues at a rate of ~4.67 hours (0.58 days) per pay period (2 weeks) starting day 1. Unused PTO carries over each year with a 1-year limit.
  • Paid Sick Leave – 64 hours per year, given in full on start date, refreshes on anniversary.
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Technology we use

  • Engineering
  • Sales & Marketing
    • C++Languages
    • PythonLanguages
    • D3JSLibraries
    • AngularJSFrameworks
    • TensorFlowFrameworks
    • ROSFrameworks
    • Kubernetes Frameworks
    • MySQLDatabases
    • InfluxDatabases
    • SalesforceCRM
    • MailChimpEmail

Location

Nestled in the heart of a thriving tech park - complete with brewery and climbing gym! - and adjacent to the quaint downtown of Louisville, Colorado.

An Insider's view of AMP Robotics

What are some social events your company does?

Bringing our team together during Covid has been so easy because everyone genuinely cares about staying connected. We've hosted a socially-distanced trivia night in our parking lot with a drive-in sized projector screen, and have even run a few of our own cooking shows where people followed along from home and learned a recipe through video.

Russ

Office and Human Resources Manager

What's the biggest problem your team is solving?

Supporting remote systems in unforgiving environments across the world is hard work. It requires foresight from the initial stages of a project and a tight, honest feedback loop. I'm proud to be in a group focused on creative and proactive service solutions for our customers to increase the profitability of recycling. It's exciting work!

Chase

Robotics Operations Engineer

How has your career grown since starting at the company?

I've always wanted to contribute to something sustainable that I believed in and could be proud of. Working at AMP is a dream not only because I can see the immediate impact of my contribution but because it is a group of hard working, passionate, and lively people I love working with.

Siena

Quality Engineer

How do you empower your team to be more creative?

Innovation can come from any level. I try to provide the 30,000 ft view of the problem to solve and why it is important to the company's direction and success. I find this enables team members to look beyond the next steps and start to craft creative holistic solutions pairing perspectives to achieve innovative and creative solutions.

Mark

VP of Product

What makes someone successful on your team?

Recognize you have a lot to offer, yet also a lot to potentially learn—and be open to how and from who you learn, as well as how and who you can teach. Leading with respect for everyone’s different perspectives opens up so many ways we can unify them for the benefit of ourselves, our teams, and the customers we serve.

Maria

Production Team Lead

What are AMP Robotics Perks + Benefits

AMP Robotics Benefits Overview

AMP Robotics is an exciting place to work, and we have fun at the intersection of recycling, robotics, and artificial intelligence! The company offers employees benefits such as 401k, healthcare insurance, vision insurance, dental insurance, life insurance, short term disability coverage, and long term disability coverage. Many of these benefits extend to dependents as well.

Culture
Friends outside of work
Eat lunch together
Daily sync
Team owned deliverables
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Vacation & Time Off Benefits
Generous PTO
AMP offers two floating holidays that our team can use at their discretion throughout the year. Election Day is also a paid company holiday.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Game Room
Our game room includes board games.
Stocked Kitchen
Some Meals Provided
Employees get free lunch on Friday.
Parking
Pet Friendly
AMP welcomes well-behaved pets.
Recreational Clubs
AMP has a number of active social clubs, with outlets for those who like board games, gardening, fly fishing, hiking/climbing 14ers, and many more! We've hosted two virtual cooking demos this year.
Professional Development Benefits
Lunch and learns

Additional Perks + Benefits

Other stuff we do at AMP:

We recently introduced Zestful, an employee recognition tool. Our team members recognize each other for excellent work through Zestful, tying peer-to-peer recognitions to our core values. Team members accrue points in Zestful that can be used for rewards like HeadSpace subscriptions, meal kit deliveries, books, and even limited-run swag!

We leverage our engagement survey results at AMP. Gathering info from everyone on the team about what they want goes a long way so we can then execute on initiatives to continue to grow AMP in all the best ways.

And we have some pretty awesome weekly all hands meetings!

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