Robot Field Technician

| Hybrid
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AMP Robotics is a rapidly growing startup on a mission to revolutionize the way we recycle. Positioned at the intersection of AI, robotics, and recycling, our solution matches deep learning and computer vision with robots that rapidly sort materials inside recycling facilities. We have already deployed our technology across the United States to dramatically reduce costs and increase the efficiency of recycling operations.

Our dedicated team is located just outside Denver in Louisville, Colorado, with views of Boulder’s flatirons and the Rocky Mountains. With backing from top tier investors including Sequoia and recognition as a Rising Star Company of the Year in the 2020 Global Cleantech 100, we’re looking for exceptional talent to support our mission.

AMP Robotics is looking for a Robot Field Technician to join our team and serve as a front-line representative for AMP to make sure our robots are always running. This role will be responsible for performing services, (preventative maintenance, repairs, safety checks, corrective actions, upgrades and refurbishment) on robots at various customer sites as well as helping develop customer relations.

Responsibilities

  • Monitor production systems, troubleshoot problems, resolve or escalate.
  • Be present at installs to configure, calibrate, and commission new systems.
  • Travel to site/s to troubleshoot problems, perform hardware, electrical, and software changes (replace network cables, debug loose connections, swap out components on PC’s and PLCs).
  • Assist the hardware team with robot builds and prototyping.
  • Inspect, troubleshoot, report, plan, and conduct service or repair of a growing fleet of robots as instructed by engineering and operations managers.
  • Stay up to date with technical details, repair methods, and specifications.
  • Work with the Customer Success team to maintain customer satisfaction.
  • Make judgement calls about the most effective and efficient approach to providing service.
  • Create your own schedule to best suit the logistical support and maintenance of robots.

Requirements

  • Nights and weekends on-call and on-site response
  • Possibility of working holidays
  • Travel required: ~20% initially, increasing to ~50% over time

Bonus Points

  • Experience working with electronics, automation, or mechanical assembly
  • Experience with Linux command line and building computers
  • Experience programming
  • CAD Experience
  • Machine shop and power tool experience

We recognize that there is more to work than the day-to-day responsibilities. In addition to a collaborative, high-performing team environment, we’re pleased to offer competitive base salaries; medical, dental and vision insurance; a 401(k) plan; paid time off and sick time; flexible work hours; and the opportunity to quickly accelerate your learning and growth.

AMP Robotics values inclusion and is an equal opportunity employer that encourages individuals of all backgrounds to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Technology we use

  • Engineering
  • Sales & Marketing
    • C++Languages
    • PythonLanguages
    • D3JSLibraries
    • TensorFlowFrameworks
    • ROSFrameworks
    • Kubernetes Frameworks
    • MySQLDatabases
    • InfluxDatabases
    • SalesforceCRM
    • MailChimpEmail

Location

Nestled in the heart of a thriving tech park and adjacent to the quaint downtown of Louisville, Colorado.

An Insider's view of AMP

How does your team reward individual success?

My team rewards individual success with genuine recognition, both highlighting my contributions to the wider organization and providing me with meaningful, rewarding work that aligns with both my career interests and AMP Robotics' objectives. Here, good work accelerates your career.

Mike

Market Research Analyst

What's the biggest problem your team is solving?

Supporting remote systems in unforgiving environments across the world is hard work. It requires foresight from the initial stages of a project and a tight, honest feedback loop. I'm proud to be in a group focused on creative and proactive service solutions for our customers to increase the profitability of recycling. It's exciting work!

Chase

Robotics Operations Engineer

How has your career grown since starting at the company?

In less than a year, I've assimilated into the full cycle of software development and have had the opportunity to work across teams to ship robots and software to customers directly. I feel more confident in my ability to bring ideas to life and more connected to the engineering community thanks to AMP's highly collaborative and hands-on team.

Sana

Senior Vision Software Engineer

How do you empower your team to be more creative?

Recognize you have a lot to offer, yet also a lot to potentially learn—and be open to how and from who you learn, as well as how and who you can teach. Leading with respect for everyone’s different perspectives opens up so many ways we can unify them for the benefit of ourselves, our teams, and the customers we serve.

Maria

Production Team Lead

What unique initiatives do you have that encourage innovation?

AMP strikes a rare balance by melding the pursuit of a mission that benefits the planet with a set of ground-breaking technical challenges. Every difficult project at AMP directly leads to diversion of material from landfills, and that promise naturally ignites a passion for creative invention and determined problem solving.

Cameron

Technical Product Manager

What are AMP Perks + Benefits

AMP Benefits Overview

AMP Robotics is an exciting place to work, and we have fun at the intersection of recycling, robotics, and artificial intelligence! The company offers employees benefits such as 401k, healthcare insurance, vision insurance, dental insurance, life insurance, short term disability coverage, and long term disability coverage. Many of these benefits extend to dependents as well.

Culture
OKR operational model
Health Insurance & Wellness Benefits
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
6 weeks maternity/paternity paid leave
Vacation & Time Off Benefits
Generous PTO
AMP offers two floating holidays that our team can use at their discretion throughout the year. Election Day is also a paid company holiday.
Paid holidays
Paid sick days
Office Perks
Free snacks and drinks
Some meals provided
Employees get free lunch on Friday.
Onsite office parking
Pet friendly
AMP welcomes well-behaved pets.
Recreational clubs
AMP has a number of active social clubs, with outlets for those who like board games, gardening, fly fishing, hiking/climbing 14ers, and many more! We've hosted two virtual cooking demos this year.
Professional Development Benefits
Lunch and learns

Additional Perks + Benefits

Other stuff we do at AMP:

We recently introduced Zestful, an employee recognition tool. Our team members recognize each other for excellent work through Zestful, tying peer-to-peer recognitions to our core values. Team members accrue points in Zestful that can be used for rewards like HeadSpace subscriptions, meal kit deliveries, books, and even limited-run swag!

We leverage our engagement survey results at AMP. Gathering info from everyone on the team about what they want goes a long way so we can then execute on initiatives to continue to grow AMP in all the best ways.

And we have some pretty awesome weekly all hands meetings!

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