Quality Manager

| Greater Boulder Area
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Envysion, a leading provider of video-based SaaS technology solutions for retailers, fast casual restaurants and wireless dealers, is seeking a Quality Manager.  As a Quality Manager, you will be responsible for ensuring that Envysion's customers experience high quality from our services and are not adversely impacted by software releases.

Core Functions

  • Customer Quality
    • Manager a team of Customer Quality Technicians
    • Manage and improve the Customer Quality program
    • Collect and communicate quality metrics
    • Work with internal teams to improve the quality of new installations
    • In general, be a champion for the value customers receive from our services
  • Software Quality
    • Manage a team of Quality Engineers and Technicians
    • Communicate daily status of upcoming software releases.
    • Manage the regression testing process
      • Provide rapid triage of introduced defects for the dev team
      • Work with the Product Owners to prioritize defects
      • Collaborate with dev team to add test cases for new functionality to the regression suite and prioritize with the testing team
    • Improve the regression testing process
      • Provide feedback to the testing team on the effectiveness of their testing
      • Optimize existing tests to provide the best management of risk at the lowest cost
      • Manage the priority of user environments being tested to address risk
    • Be a Subject Matter Expert
      • Become an expert in how the platform operates, from a user's perspective
      • Learn enough of the system to provide advice on how to test it and how to address risk

 Competencies and Skills

  •  Excellent communication skills (verbal and written)
  • Strong management and mentoring skills
  • Analytical mind - you look for patterns, things that stand out, etc.
  • Professional
  • Reliable and dependable
  • Experience with internet technologies like web browsers
  • SQL Queries
  • Metrics collection

Education

  • Bachelor’s degree, preferably in IT field

Envysion is an equal opportunity employer. 

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Location

100 Superior Plaza Way, Superior, CO 80027

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