Quality Assurance Manager

| Greater Denver Area

Checkr’s mission is to build a fairer future by improving the understanding of the past. Since graduating Y-Combinator in 2014, Checkr’s product has shifted the on-demand economy and has continued to scale into serving enterprise companies across various industries. As a company that provides modern and compliant background checks for global enterprises and startups, Checkr knows first hand how difficult it may be for individuals with prior criminal history to find employment and we want to help provide fair chances for the formerly convicted. A career with Checkr provides the opportunity to make an impact on the professional lives of millions of people and we encourage all qualified individuals to apply for our roles.

The Quality Assurance Manager plays an integral role at Checkr. At Checkr you will join our growing Compliance team which ensures the accuracy and optimization of background reports prior to completion. The Quality Assurance Manager will work cross-functionally across the entire organization to understand and drive quality initiatives. The ideal candidate will have an analytical mindset and knowledge of operational insights to develop, implement, and advise on quality initiatives. This position will report to the Sr. Manager of Operations and have strong people management and interpersonal skills and acute attention to detail. You will become part of a gritty hard-working team creating a new standard of quality in the background screening industry.

What You'll Do

  • Work with leadership and other cross-functional partners to scale the team, including headcount planning, workflow/ product improvements, and implementing ways to uplevel the team and the work they do
  • Collaborate with stakeholders to identify and investigate complex compliance risk issues using data to creatively explore and solve problems and fix at the root cause.  Diagnose and identify areas for further quality analysis and synthesize recommendations to drive business decisions
  • Optimize processes and track results to improve internal and external compliance requirements. Ensure team optimization and performance to meet critical KPIs and OKRs
  • Represent the team as a subject matter expert in all areas of quality assurance. Work and communication cross-functionally to analyze and drive projects and initiatives to completion to ensure timely resolutions and information integrity
  • Collaborate with our Compliance and DataOps teams to understand evolving trends and risks and the effectiveness of our compliance controls, workflows and supporting systems. Foster an environment of experimentation, analytical thinking and precision


  • 5+ years of professional experience 
  • Ideally 2+ years of leading and coaching a high-performance team with a track record of building rapport and learning the nature of the team’s day-to-day work
  • Prior experience in risk, fraud, audits, compliance or trust & safety is preferred
  • Research-driven, critical thinking and customer service skills - Experience in building and scaling programs a plus
  • Effective and timely communicator. Strong verbal and written communication skills are a must along with an ability to provide feedback, coaching, and direction to individual contributors 
  • Highly organized and ability to juggle all aspects of people and project management
  • Analytical, process and solution-oriented - Expertise manipulating and analyzing data and building models in Excel, and using data to make sound business decisions; knowledge of SQL a plus
  • Proficiency in computer applications (both offline and internet-based) is required
  • Project management skills - ability to manage concurrent projects with a track record of hitting targets and deadlines

All Checkr employees enjoy the following:

  • A fast-paced and collaborative environment where we leverage the latest technology
  • Hands-on coaching and professional development
  • Competitive compensation and opportunity for advancement
  • 100% medical, dental and vision coverage
  • Unlimited PTO policy
  • Gym membership, transportation reimbursements
  • Catered lunch, dinner, and snacks

Equal Employment Opportunities at Checkr

Checkr is committed to hiring talented and qualified individuals with diverse backgrounds for all of its tech, non-tech, and leadership roles. Checkr believes that the gathering and celebration of unique backgrounds, qualities, and cultures enriches the workplace. Checkr also welcomes the opportunity to consider qualified applicants with prior arrest or conviction records. Checkr’s commitment to diversity extends to hiring talented individuals in spite of a prior criminal history (in accordance with San Francisco’s Fair Chance Ordinance as well as state and/or federal laws).

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Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • D3JSLibraries
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • JIRAManagement


Surrounded by hip bars, restaurants and Colorado's State Capitol, there's always something new to see and do near our office!

An Insider's view of Checkr

What’s the vibe like in the office?

After 5 years of working at Checkr, I'm pleased to say that the vibe in the office hasn't changed! It's still a fun, vibrant and progressive environment where I'm constantly learning. If you're energized by smart, humble and ambitious professionals, you'll love Checkr.

Ashley DiRuggiero

Human Resources

How does the company support your career growth?

Checkr has helped me grow in my career with challenging Objectives and Key Results (OKRs) each quarter. Because my individual OKRs are aligned with company-wide stretch goals, achieving them means that I am an integral part of moving the company forward AND getting new experiences under my belt!

Temi Vasco


How do your team's ideas influence the company's direction?

The sales team is on the front line with customers which gives us strong customer insights and a tremendous opportunity to shape the product strategy of the company. We bring that feedback to the executive team on a regular basis to influence the company's GTM strategy.

Kristen Faris

VP, Industry Strategy

What are Checkr Perks + Benefits

Checkr Benefits Overview

Checkr provides generous benefits and perks including comprehensive healthcare, unlimited PTO, commuter benefits, gym reimbursement, work from home Wednesday and an annual learning and development allowance.

Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Documented equal pay policy
Highly diverse management team
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Retirement & Stock Options Benefits
Company Equity
Checkr offers equity in the form of Restricted Stock Units (RSUs) that vest over a 4 year period.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary or secondary caretaker.
Flexible Work Schedule
Checkr provides employees with a flexible work schedule that includes flexible start and end times and a company wide initiative to work from home on Wednesdays.
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Checkr pays $100 a month for commuter benefits.
Free Daily Meals
We provide free breakfast on Monday. Employees get free lunch and dinner on Monday, Tuesday, Wednesday, Thursday, Friday.
Stocked Kitchen
Checkr has a fully stocked kitchen including unlimited drinks, snacks, coffee and tea.
Happy Hours
Happy hours are hosted Once per month.
Pet Friendly
Fitness Subsidies
Checkr reimburses $50 a month for gym memberships.
Professional Development Benefits
Job Training & Conferences
Checkr has a $2,850 budget per person for additional learning and development.
Lunch and learns
Promote from within
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