Overview

Four Winds Interactive seeks a QA Engineer to work with the Quality Assurance Engineering team. This position will perform product testing and uphold agreed upon quality standards in order to provide the highest quality software products. The QA Engineer works with the QA Director and provides guidance to QA Engineers on understanding the business requirements and objectives relative to the desired functionality of products and applications. This role will evaluate and test new or modified software to determine that software meets user requirements and established quality standards and provides mentoring or guidance to less experienced peers. The QA Engineer will report to the QA Director and this position is not a management position.

Responsibilities

• Set an example in integrity, responsibility, emphasis on quality, discipline and sense of teamwork to other QA Engineers
• Under minimal direction, work on complex assignments which are typically delegated in terms of objectives rather than specific instruction or priorities
• Take full ownership of assigned tasks and proactively provide detailed status report to QA manager/director
• Create and maintain test cases using test case management tool
• Execute functional, regression, acceptance, and performance testing
• Report, track and determine priority for bugs
• Verify new features and assist with training and documentation as necessary
• Work on documentation and other related tasks for release of products
• Actively support/troubleshoot escalated issues from both internal and external customers
• Install applications in the physical and virtualized environment
• Lead production update testing in collaboration with IT and DevOps
• Proactively identify risks and problems, suggest solutions and follow through to resolve the issue
• Initiate meetings and collaborate with stakeholders to discuss and resolve any issues related to projects
• Champion process improvement that leads to efficiency in testing and release
• Take ownership and serve as subject matter expert (SME) in multiple products and features
• Mentor Associate QA Engineers and interns

Qualifications

Requirements for Success:

• Bachelor’s degree
• 3+ years of industry experience, focused on software quality assurance
• Strong knowledge of QA concepts and methodology
• Hands on experience in API, functional, compatibility, acceptance/smoke, ad-hoc/exploratory, database, regression, staging, installation and multi-platform testing
• Extensive experience using issue tracking systems such as JIRA and test case management tools
• Exceptional attention to detail and commitment to quality
• Demonstrated problem solving skills, including the ability to solve complex problems in the face of time pressure and information/resource constraints
• Ability to function effectively in a fast paced and somewhat chaotic environment and manage continuously changing business needs; excellent multi-tasking and time management skills required
• Excellent verbal, written and presentation communication skills

Helpful for Success:

• Bachelor’s degree in computer science, computer engineering or equivalent experience
• 5+ years of industry experience, focused on software quality assurance
• Strong expertise in industry leading software quality tools & process (both functional and performance)
• Deep knowledge in Amazon Cloud Architecture and its services
• Testing experience in security, mobile products and cloud-based applications
• Experience in writing scripts, mark-up text, and expressions
• Experience using Four Winds software and/or understanding of the Digital Signage Industry/Market

The compensation package will be aligned to each candidate’s experience and qualifications. All applicants must be authorized to work in the United States.