Quality Assurance Engineer, Growth at JumpCloud

| Greater Denver Area
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Quality Assurance Engineer, Growth
Louisville, CO and Denver, CO and Remote
About the Org 

Do you enjoy solving challenging problems using the latest technologies within a great team? Is knowing your work will be highly visible and mission critical a key component for the next step in your career? At JumpCloud, we’re looking for best-in-class talent to help define the future of modern identity and device management from the ground up.
We built a disruptive new technology called Directory-as-a-Service® and it is reinventing a two decade old monopoly, giving thousands of organizations across the globe freedom of choice with their IT solutions. We give companies the ability to remotely manage and control all of their organization’s identities, devices, & resources on a single, comprehensive, cloud-based platform. That means doing it better, faster, easier and more securely by staying on the bleeding edge of technology. 
JumpCloud is looking for a QA engineer to be an embedded member of our Growth Engineering team. This unique, cross-functional team is comprised of Marketing, Product, UX, and Engineering team members. The team’s mission is to accelerate JumpCloud’s growth by optimizing the user experience, implementing new features, and reducing customer friction using metrics and experimentation to improve business results.
What you’ll be doing:
You’ll learn and over time become an expert in the JumpCloud product. You’ll cross-functionally collaborate to contribute to ideas, approach, sizing, and create test plans / cases for stories within our Agile/Scrum workflow. You’ll execute manual and automated tests against our internal APIs, customer APIs, and web app UIs. You’ll write Jira cards as needed for discovered issues, work with the team on resolution of issues, and progress release candidates through our CI/CD pipeline. You’ll collaborate with other QA staff to understand, utilize, and evolve our automated testing using third-party frameworks / tools. You'll work in an Agile team with a focus on delivering incremental value often. Together we are building the future of cloud-based secure access to apps and resources for people working anywhere.
We’re looking for…
  • 4+ years experience with QA test planning, test case creation, manual testing, creating issue tickets, and collaborating in an Agile QA process.
  • Experience testing web apps and APIs.
  • Experience using browser dev tools to view details and identify errors.
  • Experience querying and manipulating database values.
  • Willingness to perform manual testing where needed.
  • Interest and preferably experience in using tools to automate API and web app UI testing.
  • Familiarity with Gherkin, PyTest, Cypress and/or other test automation tools are a plus.
  • Excellent communication, organizational, and interpersonal skills with the ability to be productive in a team oriented environment using Agile/Scrum.

Bonus if you have the following:
  • Experience writing scripts to setup or manipulate data / prerequisites.
  • Experience coding, preferably in Python, but other languages qualify.
  • Experience deploying, installing and configuring apps / tools on remote / cloud-based servers.
  • Experience or familiarity with A/B testing techniques
  • Degree in Computer Science, Technology or related field

Where you’ll be working 
We have two offices in Colorado, one in Louisville and one in downtown Denver. Once we reopen office options you will have the opportunity to work from one of our office locations, flex your time or remain fully remote.
Why JumpCloud?
If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you!
JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about. 
To explore joining our world-class as we disrupt this category, please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud. Please note JumpCloud is not accepting third party resumes at this time.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • PowerShellLanguages
    • Node.jsFrameworks
    • VueFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

We are located in the business park adjacent to the Home Depot off of McCaslin Boulevard in Louisville!

An Insider's view of JumpCloud

What’s the vibe like in the office?

A key trait for us is having an open, positive mind. We believe that taking the road less travelled - or at least exercising that path - will create new, different, and interesting ideas. We ask our teams to always consider the outside-of-the-box solution to a problem and encourage them to try those creative ideas.

Aaron

VP of People

How do you collaborate with other teams in the company?

I work with multiple teams across the organization to highlight and recruit for openings at JumpCloud. We like to have a diverse group of people in our interview process. Hiring at pace is a huge goal for JumpCloud so it's essential for us to build connections with all of our stakeholders.

Zeynep

Manager, Talent Acquisition

What makes someone successful on your team?

My team members feel empowered to create, design and execute with a lot of freedom at JumpCloud. This enables them to take an active role in their career development and the development of other team members at JumpCloud.

Courtney

Manager, Learning and Development

How do you make yourself accessible to the rest of the team?

I'm available pretty much anytime via email, Slack, phone, in person. More than the communication vehicles and time, I really like to dig in on projects with our teams. By working on important issues together as just another voice or hand to help, I think that helps the team feel that I'm accessible to them and there to help.

Rajat

CEO

How do you make yourself accessible to the rest of the team?

One of the core roles in our engineering group is called pathfinder. They are constantly looking at different areas of our product and future plans and coming up with innovative new ways to achieve these. These engineers lead sessions with cross-functional teams on how to leverage their innovations for competitive advantage in the marketplace.

Rajat

CEO

What are JumpCloud Perks + Benefits

JumpCloud Benefits Overview

JumpCloud offers

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
JumpCloud employees can contribute up to $2750.00 annually to their FSA.
Disability Insurance
Disability insurance covers 50% of annual salary up to $10000 monthly maximum payout.
Dental Benefits
Vision Benefits
Health Insurance Benefits
JumpCloud's health insurance policy covers up to ___% of out of pocket expenses.
Life Insurance
Life insurance is equal to 1 times an employee's annual salary.
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
JumpCloud provides employees with a flexible work schedule that includes ___.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Return-to-work program post parental leave
Company sponsored family events
JumpCloud sponsors family oriented events Annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
JumpCloud offers an unlimited PTO program to our team members.
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
JumpCloud hosts company outings Monthly.
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
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