Granicus LLC
At Granicus, our mission is to help bring government and citizens closer together.
Denver, CO

Quality Assurance Associate (Software Performance) at Granicus LLC

| Greater Denver Area
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Granicus provides technology and services that empowers government organizations to create seamless digital experiences for the people they serve. By offering the industry's leading cloud-based solutions for communications, content management, meeting and agenda management, and digital services to over 4,000 public sector organizations, Granicus helps turn government missions into quantifiable realities.

Granicus is looking for a Quality Assurance Analyst to ensure the quality control, performance compliance and smooth implementation of our customized software products. This role contributes to the overall quality of multiple software platforms has responsibilities related to the entire testing lifecycle, including hands-on testing, defect analysis, status reporting, and generating metrics. Experience with quality testing (across devices, browsers and various operating software) is required, and experience with Agile Implementations highly desirable.

Granicus releases new features and functionality frequently and the QA team is on the cutting edge of everything we do. In this role you and your team can become key product experts and drive how features are implemented.

What you Will Do -

  • Draft quality assurance policies and procedures
  • Develop and maintain testing processes for one or more applications in the Granicus product suite
  • Investigate customer complaints and non-conformance issues
  • Analyze data to identify areas for improvement in the quality system
  • Develop, recommend and monitor corrective and preventive actions
  • Prepare reports to communicate outcomes of quality activities
  • Identify training needs and organize training interventions to meet quality standards
  • Coordinate and support testing and/or audits conducted by external providers and/or customers
  • Assure ongoing compliance with quality and industry regulatory requirements
  • Ensure quality criteria is met for all types of test coverage before release

Who You Are & Traits You Possess -

  • Bachelor's degree in Computer Science/Information Technology or related field, or software test related experience/knowledge
  • 2+ years of software testing experience in a professional software development environment
  • 2+ years' experience in a web-based testing environment (automated testing experience is a plus)
  • Knowledgeable in JSON, JavaScript and SQL databases
  • Experience with software compliance and performance testing, and developing test scripts
  • Experience to exploratory testing techniques and risk-based testing
  • Strong attention to detail
  • Ability to multi-task, prioritize tasks and quickly adjust in a rapidly changing environment

Preferred Skills -

  • Programming experience, preferably in one or more of the following: JavaScript, JSON, Python, SQL
  • Familiarity working within an agile software development process (Scrum)
  • Experience with browser compatibility testing
  • Experience in a SaaS environment
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Where we are

1999 Broadway is located in-between Denver’s Downtown and Uptown neighborhoods. Granicus occupies the 36 and 37 floors of the building.

Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • OracleDatabases
    • PostgreSQLDatabases
    • SalesforceCRM
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What are Granicus LLC Perks + Benefits

Granicus LLC Benefits Overview

Flexible Time Off
Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance
401(k) plan with matching contribution
Tuition & Training Reimbursement
Paid Parental Leave
Employer paid Short and Long Term Disability Insurance, Group Term Life Insurance and AD&D Insurance
Group legal coverage
Transit and/or parking supplement for office based employees
Free snacks and drinks in our offices
And more!

Culture
Volunteer in local community
Granicus has a dedicated impact team called Givicus that organizes different volunteer opportunities for our teams. We recently completed a book drive, food drive and a day at Habitat for Humanity.
Partners with Nonprofits
Granicus partners with Habitat for Humanity, DayMaker, and Hour of Code to help the communities that we serve.
Eat lunch together
Intracompany committees
Granicus has various impact teams for fun activities, volunteering and uniting the 3 main offices!
Daily sync
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Women at Granicus ERG, Black Leadership Group, Givicus is our philanthropy based community service group.
Hiring Practices that Promote Diversity
Unconscious Bias training is mandatory for all hiring managers. Extensive interview training for all interview panel members
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Granicus has a remote-first policy. If you are located near one of our office locations, you are welcome to go in but, it will never be required.
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Employees receive _40__ hours per year of paid sick leave.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Game Room
Stocked Kitchen
Some Meals Provided
Parking
Fitness Subsidies
Up to $250 per year fitness allowance.
Home Office Stipend for Remote Employees
Professional Development Benefits
Tuition Reimbursement
Cross functional training encouraged
Promote from within
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

Access to LinkedIn Learning, Tree house and safari books.

Granicus Careers In Denver
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Remote
1 day ago
About the job At Granicus, we build technology for the people who are changing our world! We're passionate about helping citizens and communities through our government partnerships; from local municipalities to state and federal agencies.Our sales team is purpose driven, rooted in team work and collaboration, and truly believes in what we do. We are looking for a passionate, driven and curious minded sales executive to lead our Central United

Senior Manager - Product Marketing

Granicus LLC
Greater Denver Area
1 day ago
Granicus provides technology and services that empowers government organizations to create seamless digital experiences for the people they serve. By offering the industry's leading cloud-based solutions for communications, content management, and digital services to more than 5,500 public sector organizations, Granicus helps turn government missions into quantifiable realities. Granicus products connect more than 280 million people, creating a

Proposal Manager

Granicus LLC
Remote
1 day ago
Proposal Managers support the sales organization throughout the proposal process; identification, qualification, and response represent equally important stages for an ideal Proposal Manager. Proposal Managers leverage previous responses and templates while coordinating and soliciting input from cross-functional teams to develop winning proposals. Proposal Managers synthesize a variety of inputs to develop compelling, winning proposals. Manage

Customer Success Consultant

Granicus LLC
Remote
1 day ago
Granicus provides technology and services that empowers government organizations to create seamless digital experiences for the people they serve. By offering the industry's leading cloud-based solutions for communications, content management, meeting and agenda management, and digital services to over 4,000 public sector organizations, Granicus helps turn government missions into quantifiable realities.Come see the impactful work we've done on

Project Manager

Granicus LLC
Greater Denver Area
1 day ago
Granicus is the leading technology and service provider that empowers government organizations to create seamless digital experiences for the people they serve, and we are hiring! By offering the industry's leading cloud-based solutions for communications, content management, meeting and agenda management, and digital services to over 4,000 public sector organizations, Granicus helps turn government missions into quantifiable realities. Come see

Manager, Demand Generation (Local)

Granicus LLC
Greater Denver Area
1 day ago
Granicus provides technology and services that empowers government organizations to create seamless digital experiences for the people they serve. By offering the industry's leading cloud-based solutions for communications, content management, and digital services to more than 5,500 public sector organizations, Granicus helps turn government missions into quantifiable realities. Granicus products connect more than 280 million people, creating a

Manager, Demand Generation

Granicus LLC
Greater Denver Area
1 day ago
Manager, Demand Generation Granicus provides technology and services that empowers government organizations to create seamless digital experiences for the people they serve. By offering the industry's leading cloud-based solutions for communications, content management, and digital services to more than 5,500 public sector organizations, Granicus helps turn government missions into quantifiable realities. Granicus products connect more than 280

Technical Project Manager

Granicus LLC
Greater Denver Area
1 day ago
If you have a deep interest in software and its ability to impact global democracy, citizen engagement, and increased government transparency, we are interested in talking to you. As the leader in government technology and we're looking for talented, hard-working individuals to join the team. The Technical Project Manager is a key member of the Granicus Operations and Professional Services Organization. Under the guidance of the Technical

Data Migration Specialist

Granicus LLC
Greater Denver Area
1 day ago
Are you passionate about data and databases? We are seeking an ETL – Data Migration Specialist to join our Services Teams to support both internal and external clients.  We are looking for a motivated, skilled and energetic person who works well in a fast-paced, dynamic small-team environment. You will need to learn quickly and be passionate about helping others. As the leader in government technology we're looking for talented, hard-working

Implementation Consultant

Granicus LLC
Greater Denver Area
1 day ago
Are you looking to break into tech, software, or project management? Granicus is the leading technology and service provider that empowers government organizations to create seamless digital experiences for the people they serve, and we are hiring! By offering the industry's leading cloud-based solutions for communications, content management, meeting and agenda management, and digital services to over 4,000 public sector organizations, Granicus

Implementation Specialist

Granicus LLC
Greater Denver Area
1 day ago
Are you looking to break into tech, software, or project management? Granicus is the leading technology and service provider that empowers government organizations to create seamless digital experiences for the people they serve, and we are hiring! By offering the industry's leading cloud-based solutions for communications, content management, meeting and agenda management, and digital services to over 4,000 public sector organizations, Granicus

Senior Business Intelligence Analyst

Granicus LLC
Greater Denver Area
1 day ago
As a company, Granicus helps empower some of the most creative people in the world who innovate within complex public sector organizations to make policies more effective and to transform the citizen experience so that everything from road closures to fostering programs are better understood. Come see the impactful work we've done on communities across the country (and world!): https://granicus.com/success-stories/ Granicus is seeking a highly

Business Intelligence Analyst

Granicus LLC
Greater Denver Area
1 day ago
As a company, Granicus helps empower some of the most creative people in the world who innovate within complex public sector organizations to make policies more effective and to transform the citizen experience so that everything from road closures to fostering programs are better understood. Come see the impactful work we've done on communities across the country (and world!): https://granicus.com/success-stories/ Granicus is seeking a highly

Event Coordinator

Granicus LLC
Remote
1 day ago
Granicus provides technology and services that empowers government organizations to create seamless digital experiences for the people they serve. By offering the industry's leading cloud-based solutions for communications, content management, and digital services to more than 5,500 public sector organizations, Granicus helps turn government missions into quantifiable realities. Granicus products connect more than 280 million people, creating

Customer Success Consultant

Granicus LLC
Greater Denver Area
1 day ago
Granicus provides technology and services that empowers government organizations to create seamless digital experiences for the people they serve. By offering the industry's leading cloud-based solutions for communications, content management, meeting and agenda management, and digital services to over 4,000 public sector organizations, Granicus helps turn government missions into quantifiable realities.Come see the impactful work we've done on

Sales Operations Manager

Granicus LLC
Remote
1 day ago
Granicus provides technology and services that empowers government organizations to create seamless digital experiences for the people they serve. By offering the industry's leading cloud-based solutions for communications, content management, and digital services to more than 5,500 public sector organizations, Granicus helps turn government missions into quantifiable realities. Granicus products connect more than 280 million people, creating a

UX Web Designer

Granicus LLC
Remote
2 weeks ago
Granicus provides technology and services that empowers government organizations to create seamless digital experiences for the people they serve. By offering the industry’s leading cloud-based solutions for communications, content management, meeting and agenda management, and digital services to over 4,000 public sector organizations, Granicus helps turn government missions into quantifiable realities. Granicus needs a UX Web Designer for our

Customer Success Specialist

Granicus LLC
Remote
2 weeks ago
GovLoop is looking for a Customer Success Specialist to help support the overall business development team at GovLoop.  The Customer Success Consultant’s primary responsibility is to manage current and media partners (100+) on different engagements and ensure projects are carried out above and beyond expectations. Together, the entire business development division is responsible for supporting our media partners. What You’ll Do: ·                

Product Operations Manager

Granicus LLC
Remote
2 weeks ago
Granicus provides technology and services that empowers government organizations to create seamless digital experiences for the people they serve. By offering the industry’s leading cloud-based solutions for communications, content management, meeting and agenda management, and digital services to over 5,500 public sector organizations, Granicus helps turn government missions into quantifiable realities. Come see the impactful work we’ve done on