QA Manager
About SonderMind:
SonderMind is redesigning mental healthcare to become more accessible, approachable and utilized. Our goal is to disrupt the current system to better support both sides of the market. We’re working to create a better experience for individuals seeking help that aligns with their needs, and to support mental health therapists in creating and maintaining a thriving private practice. SonderMind was recently voted the #1 Best Place to Work by the Denver Business Journal and we are growing rapidly. http://bizj.us/1px5hy. If you enjoy a challenge and being part of a mission with big aspirations, SonderMind may be the place for you!
About this Role:
We are creating a national, digitally-integrated network of behavioral health providers that lets them focus on providing great care, while we provide the rest. This network, combined with a variety of software offerings, generates the data and capability needed to serve the consumers, employers and health systems looking to access high-quality behavioral health care. As a QA Manager you will work alongside the development and product teams to provide quality products to our internal and external customers.
Key Responsibilities:
- Define testing specifications
- Document system functionality
- Participate in retrospectives
- Create and maintain automated testing suites
- Manage testing group members
- Manage team member work load
- Provide coaching and feedback
- Define and implement process improvements
- Participate in feature grooming sessions
- Define and report key QA metrics
- Support internal and external customers in resolving software issues
Expected Outcomes:
Week 1 and 2: Work with existing QA staff to understand existing testing specification and learn high level application functionality
Week 2: Engage in technical support of software product
Week 3: Add automated tests to our software in areas that are easily automated
Week 5: Provide recommendations for QA process and start implementing changes that will optimize QA team’s performance
Gotta Have This:
- 8+ years of experience in Quality Assurance
- Previous QA management experience
- Experience working in an agile development environment
- Excellent knowledge of manual and automated testing with direct skills in automation testing
- Excellent verbal and written communication skills
- Excellent human relations and customer service skills
- Experience with testing Javascript-based applications
- SQL
Nice to Have This:
- Experience with Ruby on Rails
- Selenium Testing Framework
- Experience with CircleCI
- Experience with unix command line
Benefits:
- Experience and Career Growth. You will be part of the core team as the company enters a major growth.phase. We always look to promote from within and everyone on the team is taking on multiple roles. We don’t know how to say “that isn’t my job.”
- Startup Environment. From our location directly across from Union Station, to unlimited coffee and healthy snacks, to a 2019 Best Place to Work office culture, things are changing and improving EVERY SINGLE DAY.
- Health, Vision, Dental and 401k. Excellent employee benefits.
- Stock Option Grant. We want all of our team to be focused on long-term success and growth.
- Mandatory Vacations. We’ve read the research and it is clear – employees who take vacation are more productive, happier and compensated more. SonderMind has an unlimited vacation policy, but REQUIRES employees to take a minimum of 3 weeks of vacation per year.
- Competitive Start-Up Salary. We all need to eat, right?
How to Apply:
Submit your resume and cover letter with answers to the questions below:
1. Why do you want to work for a startup?
2. Summarize the technical accomplishment for which you are most proud.
SonderMind Inc. is an equal opportunity employer. Our employees may be exposed to sensitive personal information throughout their regular duties. For this reason, we maintain exceptionally high expectations of ethical conduct and require all incoming employees to pass a background check.