Department Summary
At DISH Wireless, we reimagine connectivity through new platforms, new business models and new ways of thinking.
Today, we are building America's first cloud-native 5G network to transform the way we live, work and play with unlimited potential. Our teams operate at the intersection of wireless, data analytics, AI and the cloud to create something state-of-the-art, radically original and truly unlike what anyone else can.
Job Duties and Responsibilities
A Principal Protocol System Engineer is responsible for facilitating the successful network integration of user equipment devices optimized for operation on DISH's 5G MNO network, roaming environments as well as 5G Enterprise, Wholesale, MNVO businesses.
DISH's vision for its 5G SA network is to utilize O-RAN and cloud-native core technologies operating on a flexible distributed compute platform. Protocol System Engineers are responsible for validating the interoperability of the UE devices and their associated services against this environment in support of commercial deployments with verified performance against quality assurance metrics.
Responsibilities for Principal Protocol System Engineer

• Collaborate in multi-vendor environments, such as modem chipset, UE OEMs, RU, DU, CU, and core vendors, to facilitate Interoperability Development Testing (IODT), Interoperability Testing (IOT), and Field Interoperability/Integration Testing (FIT) with an ownership mentality.
• Directly engage with engineers from the vendors in triaging and debugging activities and lead vendors in setting up priorities, arranging proper tools and resources, and escalating in timely manner; these activities will require collaborating with program manager(s) continuously to coordinate the multiple teams internal and external to complete the tasks on time and with quality.
• Work with test equipment vendors and OEMs to develop necessary test tools, scripts and test automation
• Architect, design, optimize, enhance and document test cases, tools, and processes with the mindset of owning and governing the device and chipset lifecycles from first introduction to eventual device launch
• Baseline & benchmark the performance and establish reference devices and KPIs for offering consistent quality of services across the devices
• Work with DISH's program management & defect tracking tools (e.g., Jira)
• Architect and design a common device platform supporting all DISH's businesses, e.g., retail, enterprise, MVNO, etc.; come up with an efficient test and validation methods and plan
• Strategize, architect and design a device structure which makes DISH device most competitive operating under DISH's own network environment; come up with an efficient test and validation plan
• Design a device structure which exploits multiple MVNO environments to give the best user experiences; come up with an efficient test and validation plan
• Produce and maintain the protocol roadmap; this requires closely working with Device/Network Technology Roadmap manager and Device Technology team
• Mentor and train junior engineers to make them world's best experts

Work Hours Regular work hours
E mployment Type: Full-time, Salaried Exempt
Job Location: Onsite in Littleton , CO
Skills, Experience and Requirements
Qualifications

• Bachelor's or master's degree in electrical engineering with a focus on wireless communication preferred, or equivalent combination of education and experience
• 10 years of working experience for developing wireless mobility devices, chipsets, or RAN/CORE in bringing commercial devices and networks to market
• Hands-on experiences in GCF & PTCRB, IODT/IOT, and carrier/product certification processes, and HW/SW evaluation & validation
• Demonstrated skills in triaging and debugging 4G/5G air-interface issues (PHY, MAC/RLC, PDCP, etc.), 4G/5G device services (e.g., IMS, SMS, RCS, eUICC, SIM, OTA-DM, VoLTE, VoNR, ViNR, VoWiFi, e911, RTT, CMAS, etc.) and associated device chipset and core networking architectures and technologies
• Proven skill set in utilizing and manipulating the tools such as QXDM, Keysight, R&S, or Anritsu
• Proven experience in creating and maintaining test tools using Python, C#, C++ or similar programming language
• Experience in developing UE functional, performance and RF measurement test cases
• Demonstrated ability to lead people on said services and technologies in the design, implementation and operation of laboratory and field test validation and verification environments
• Experience in a high-availability, fast-paced environment
• Strong customer service focus and experience working with operations

General Requirements:

• Have a passion for working on new technologies in a fast-paced and frequently changing environment
• Be fully engaged, acting as a persistent advocate for your projects and the outcomes with a bias toward action without being abrasive
• Must be able to effectively communicate across the organizations through conventional methods (verbal and written)
• Excellent interpersonal skills including the ability to interact with technical and non-technical teams.
• This position requires working with a computer (keyboard/mouse), telephone, and portable devices
• Other duties may be assigned as required

Salary Range
Compensation: $115,500.00/Year - $165,000.00/Year
Benefits
From versatile health perks to new career opportunities, check out our benefits on our careers website .
Employment is contingent on Successful completion of a pre-employment screen, which may include a drug test.